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Lead Dental Administrator - Richmond Village Dental

About us: 

Richmond Village Dental is dedicated to family-centered dentistry with services tailored to meet the needs of children and adults alike. With a focus on preventative care, we know that the quality dental services our patients receive keep them smiling for years to come! Our patient-centered practice offers comprehensive dental care with an equal commitment to preventative, restorative and cosmetic dentistry. At our clinic, our patients are our top priority! Richmond Village Dental has been providing patients with excellent service, in a warm and caring environment for over 34 years!  

We pride ourselves on providing quality dental care and 4.4 stars on Google reviews is evidence of our exceptional patient service, commitment to continuous learning, and innovative technology. 

Additionally, through working within our network of clinics, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to advanced treatment technologies, and training & development, and support. 

Our modern practice is located at 6179 Perth Street in Richmond, ON. 


Schedule: Full-time

Monday 10:00am - 5:30pm

Tuesday 9:00am - 4:00pm

Wednesday 9:00am - 5:30pm

Thursday 9:00am - 4:00pm

Fridays 9:00am - 2:00pm

Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:
• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:
• Minimum 3 years of administration experience
• Team lead experience is an asset
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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