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Practice Manager - Smile Esthetics Dental Care

About us: 

Are you an experienced Dental Practice Manager looking for your new dental family? We want you! At Smile Esthetics Dental Care, we're searching for a driven and successful Practice Manager with a strong background in leadership.

We are a progressive, fully digital family practice located in the Saanich area. This is a full-time and permanent position, with hours that reflect work-life balance: Monday to Friday, 9:00 am to 4:30 pm

Why Join Our Team

  • Total Rewards Package: Exclusive discounts to gym memberships, flights, hotels, retail stores, products and more! Take advantage of reduced home and auto insurance rates, pet insurance, discounted prescription services, and free health services through Dialogue! 

  • Competitive Compensation: Including annual reviews. 

  • Career Development: Access to industry leading education through DC Institute's online learning platform

  • Networking Opportunities: Attend social and CE events with dental professionals. 

  • Work-Life Balance: Flexible schedules and modern technology for optimal patient care. 

  • Additional Practice Exclusive Perks: Free dental work by our dentists, product discounts, reduced pricing on Botox & whitening, free parking, office snacks, extended health benefits, free lunches, and more!

The salary range is from $73,000 to $80,000 per year depending on experience. Hourly wage is determined based on the candidate's work experience and will be discussed during the interview process.


Key Responsibilities:


Operational Planning & Execution

  • Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.

  • Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.


Compliance & Patient Safety

  • Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.

  • Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.

  • Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.


Leadership

  • Lead, coach and motivate the team to improve productivity, engagement and retention of patients.

  • Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.

  • Support recruitment efforts to interview dental professionals and assess for best fit.

  • Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.


About You:

  • University or College Diploma in business or office administration

  • 3-5 years experience in either a clinical setting, retail sales or customer service environment

  • Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management

  • Strong business acumen and extensive experience in budgeting and forecasting

  • Experience with dental software systems and Microsoft Office is preferred

  • Strong commitment to maintaining health regulation and operational standards

  • Willingness to work varied hours to align with business needs

Application Information: Candidates must be legally eligible to work in Canada. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. We thank all applicants, but only suitable candidates will be contacted. Applicants with disabilities requiring accommodation during the application or hiring process can contact our Talent Team. Requests will be addressed on a case-by-case basis. 

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