dentalcorp is committed to ensuring that our team members are able to effectively respond to accessibility needs. dentalcorp provides training to team members regarding accessible customer service in accordance with applicable laws.
Customer Service Policy
dentalcorp is committed to ensuring that our goods and services are provided to our patients (customers) with disabilities in an accessible manner. We understand the importance of treating individuals with disabilities in a way that respects their dignity and independence. This policy establishes dentalcorp’s policies, practices and procedures relating to its provision of accessible customer service. All other Company policies will be interpreted and applied in a manner consistent with the requirements and intent of the policy.
Our Multi-Year Accessibility Plan outlines dentalcorps approach to prevent and remove barriers to accessibility and describes the Company’s approach to meeting or exceeding applicable legal and regulatory requirements, including those set out in human rights and accessibility-related legislation. This Plan continues to evolve and will be updated as our approach changes or as is required by law.
dentalcorp welcomes questions and feedback about how we provide patient services and care. Members of the public may ask questions or provide feedback in the format most convenient to them, including in-person, by telephone (416) 558-8338, online at dentalcorp.ca or any other preferred method. Please direct written questions and feedback to dentalcorp, c/o Human Resources at 181 Bay St #2600, Toronto, ON M5J 2T3