A dentalcorp orthodontics practice in Calgary, Alberta is accepting applications for a full-time Office Administrator.
POSITION TITLE: Administrator
PURPOSE
Full-Time Administrator Required. The Practice Administrator is instrumental in the day to day running of our Orthodontic Practice and is responsible for a number of key areas.
PRIMARY AREAS OF RESPONSIBILITY
- Optimal Patient Care and Experience
- Practice Administration
KEY RESPONSIBILITIES
- Monitors, plans and assists reception employee in the effective scheduling of the appointment book, ensuring maximization of productivity for the day
- Responsible for monitoring and reviewing Accounts Receivables
- Ensures banking is completed on a daily basis
- Liaison with insurance companies and patients, ensuring claims are sent to all providers with accuracy and obtaining payment
- Support front desk staff by greeting patients in a warm and friendly manner, and answering phones during peak times and ensuring the practice is running smoothly
- Maintains office supplies and replenishes as necessary
QUALIFICATIONS
- Track record managing operations of a large busy dental practice
- Detailed understanding of the drivers of a successful practice from a process, financial, analytical and people management standpoint
- Comprehensive understanding and passion for the dental industry and optimal patient care
- Customer service mindset
- Exceptional communication skills
- Treatment Co-ordination experience is considered an asset