A dentalcorp dental practice in Kitchener, Ontario is accepting applications for a Practice Manager.
POSITION TITLE: Practice Manager
REPORTING TO: Director, Practice Development
KEY COMPETENCIES
SERVICE EXCELLENCE
- Leads by example on work ethic, ownership, customer service, patient care and performance
- Delivers and coaches team to provide an outstanding patient experience
LEADERSHIP
- Collaborate with Practice Partners to ensure alignment of Practice objectives
- Encourage and build team through effective hiring, training and ongoing performance management
- Establish and maintain effective communication throughout the Practice
- Is available to all team members for support and guidance
- Coach and direct service providers and team members to achieve objectives
- Co-ordinates and hosts daily team meetings and promotes team education
- Maintains composure under pressure during times of change
ADMINISTRATION
- Ensure optimal utilization of dentalcorp Support Centre services
- Ensure effective provider, team and patient scheduling
- Accountable for all patient financial arrangements/payment plans
- Manage and analyze daily staffing costs and payroll administration
- Complete all daily banking
- Oversee accounts receivable process
- Carry out proper human resource functions including hiring, terminations, employee relations, performance reviews and health and safety compliance
- Proficiency in the use of dental software systems and Microsoft Office Suite
- Knowledge in Provincial and Federal Health and Safety Regulations and ensure all team members are trained and familiar for safe practice
Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.