Support Centre Opportunities

Votre profil

Vous êtes une personne innovatrice, axée sur le service et ravie de faire partie d'une organisation en croissance rapide qui permet aux meilleurs d'être encore meilleurs. Vous avez de l’expérience en coordination, mais recherchez l'opportunité de poursuivre votre apprentissage et de conduire le changement au sein d'un secteur passionnant.  Vous aimez travailler dans un environnement d'équipe collaboratif, mais appréciez également votre autonomie pour accomplir des tâches et fournir un excellent service à nos partenaires et à leurs équipes. En tant qu'individu motivé par l'excellence, vous êtes impatient de contribuer au succès de l'une des sociétés les mieux gérées au Canada.

Vous travaillerez à distance dans la région de Montréal initialement, puis éventuellement en personne dans notre bureau de Montréal.  Vous travaillerez principalement avec l'équipe des opérations du Québec. En collaboration avec le spécialiste des opérations et le PMO, vous serez responsable de la coordination et du soutien aux réunions clés de l'équipe des opérations telles que les appels mensuels des responsables de pratique, les examens commerciaux hebdomadaires, mensuels et trimestriels et les réunions régionales. En tant que coordonnateur(trice), vous allez être responsable pour l'organisation et la tenue de divers dossiers d'information pour l'équipe, notamment les plans d'action de nos cliniques dentaires et d'autres activités qui maintiennent l'équipe organisée et efficace. Le coordonnateur(trice) fournira également un soutien à l'ensemble de l'équipe des opérations, l'objectif principal étant le soutien à notre équipe et à nos cliniques dentaires dans la province de Québec.  Relevant du directeur principal de l'optimisation des processus, de la stratégie et du PMO, le poste contribue à la coordination de divers programmes liés aux opérations.

Responsabilités 

• Soutenir de manière proactive l'équipe des opérations avec des outils efficaces, la gestion des données, des listes de cliniques dentaires, la tenue de dossiers, le suivi et la création de rapports sur les mesures mensuelles pour évaluer l'efficacité continue de diverses initiatives.
• Diriger divers projets opérationnels en collaboration avec des équipes interfonctionnelles.
• Améliorer les processus si nécessaire grâce à l'analyse et à la pensée créative
• Aider à la mise en œuvre et à la gestion des outils et du matériel de soutien aux opérations.
• Compiler, rédiger, éditer, traduire et relire le contenu technique et les communications d'une équipe de divers experts en la matière et les transformer en informations claires et percutantes pour soutenir les objectifs commerciaux.
• Prendre des initiatives en organisant efficacement diverses réunions d'exploitation, y compris la création/consolidation de présentations, la sélection du lieu, la logistique, les communications, etc.
• Organiser de grands événements régionaux (50+) en collaboration avec l'équipe de direction des opérations. Soutenir à la fois l'équipe du Québec et celle des opérations au sens large, avec des réunions, des webinaires, etc., y compris des invitations, la préparation de documents justificatifs, la publication de récapitulatifs, de plats à emporter, etc.
• Soutien administratif à l'équipe du Québec selon les besoins
• Créer et examiner des rapports pour surveiller et améliorer l'efficacité de l'équipe et rationaliser les opérations quotidiennes
• Effectuer diverses analyses pour aider l'équipe des opérations à prioriser et à mettre en œuvre des améliorations
• Administration financière (rapprochements, projets, événements et dépenses)

Qualifications

• Doit être parfaitement bilingue en français et en anglais car il y aura des interactions à l’échelle nationale à travers le Canada.
• Une expérience antérieure de travail dans un cabinet dentaire est un atout
• Études postsecondaires (diplôme collégial ou universitaire de préférence)
• Au moins 2 à 3 ans d'expérience en coordination de projets, administration d'équipe et planification d'événements.
• Capacité avérée à diriger des initiatives de manière autonome du début à la fin, en obtenant des résultats positifs avec un minimum de supervision.
• Capacité à gérer simultanément des tâches/projets et à s'adapter à l'évolution des priorités.
• Capacité à gérer des tâches/projets simultanément et à faire face à des priorités changeantes
• Solides compétences en communication, tant verbale qu'écrite, avec une expérience en traduction comme un atout.
• Très soucieux du détail et organisé, qui aime construire une structure et des processus.
• Démontre de solides compétences en résolution de problèmes et un bon jugement
• Solides compétences organisationnelles et capacité à faire preuve de flexibilité et à s'adapter à l'évolution des priorités.
• Capable d'établir et d'entretenir de solides relations de travail avec les parties prenantes internes et externes
• Connaissance pratique avancée des applications MS Office, à savoir Outlook, Teams, Word, Excel et PowerPoint.
• Connaissance du logiciel Smartsheet est un atout

À propos de Dentalcorp

Dentalcorp est le réseau dentaire le plus grand et en plus forte croissance au Canada, engagé à faire progresser le bien-être général des Canadiens en offrant les meilleurs résultats cliniques et des expériences inoubliables. Dentalcorp acquiert des cliniques dentaires de premier plan, unissant son réseau dans un objectif commun : être le réseau de soins de santé le plus fiable au Canada. Tirant parti de sa technologie, de son savoir-faire et de son envergure à la pointe de l'industrie, Dentalcorp offre aux professionnels l'opportunité unique de conserver leur autonomie clinique tout en libérant leur potentiel de croissance future.

Les candidats doivent être légalement autorisés à travailler au Canada. Chez Dentalcorp, nous reconnaissons que l'inclusivité et la diversité renforcent notre culture et nous rendent meilleurs. Nous nous engageons à faire en sorte que les talents que nous embauchons reflètent la diversité des communautés et des patients que nous servons. Afin d'assurer l'égalité des chances pour tous les candidats, nous encourageons fortement les candidats nécessitant un accommodement à en informer leur recruteur lors du processus de recrutement/sélection. Nous remercions tous les candidats d'avoir pris le temps de postuler, cependant, seules les personnes sélectionnées pour une entrevue seront contactées.

Who you are 

You are a service-oriented individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have some experience with coordination but are looking for the opportunity to continue your learning and drive change within an exciting industry. You love working in a collaborative team environment but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. You are driven by excellence in everything that you do and are eager to contribute to the success of one of Canada’s Best Managed companies.  

You will initially work from your home office in the Montreal region and then in person out of our Montreal office. You will be working primarily with the Québec Operations Team. In collaboration with the Operations Specialist, and PMO you will be responsible for coordinating and supporting key Operations team meetings such as the monthly Practice Managers Calls, Weekly, Monthly, and Quarterly Business Reviews, and Regional Meetings. As the Coordinator, you will also organize and maintain various information files for the team including, Practice action Plans, and other activities that keep the team organized and efficient. The coordinator will also provide support to the entire Operations Team with the primary focus being support for our Québec team and practices.  Reporting to the Sr. Director of Process Optimization, Strategy & PMO the position contributes to the coordination of various operations related programs. 

Responsibilities

• Proactively support the Operations team with effective tools, management of data, practice lists, record keeping, tracking, and reporting on monthly metrics to assess the ongoing effectiveness of various initiatives 
• Lead various Operations projects in collaboration with cross-functional teams 
• Improve processes when needed through analysis and creative thinking 
• Assist with the implementation and management of Operations support tools and materials. 
• Compile, write, edit, translate and proofread technical content and communications from a team of various subject matter experts and transform it into clear and impactful insights to support business objectives. 
• Take initiative by effectively organizing various Operations Meetings including presentation creation/consolidation, venue selection, logistics, communications, etc.  
• Organize large, regional events (50+) in collaboration with the Operations leadership team. Support both the Quebec and broader Operations team, with meetings, webinars, etc. including invites, preparation of supporting documents, publishing of recaps, takeaways, etc. 
• Administrative support for the Quebec Team as needed  
• Create and review reports to monitor and boost team efficiency and streamline daily operations 
• Perform various analysis to assist the operations team in prioritizing and implementing improvements
• Financial administration (reconciliations, projects, events & expenses) 

What we’re looking for 

• Must be fluently Bilingual in both French and English as there will be National Interactions with different stakeholders across Canada.
• Previous experience working in a dental practice is an asset 
• Post-secondary education (College diploma or University degree preferred) 
• Minimum 2 to 3 years of project coordination, team administration, and event planning
• Proven ability to independently lead initiatives from start to finish, driving successful outcomes with minimal oversight.
• Ability to manage tasks/projects simultaneously and deal with changing priorities 
• Strong leadership skills in navigating and delivering results through ambiguity, adapting quickly to evolving priorities.
• Solid communication skills, both verbal and written with experience translating as an asset 
• Highly detail oriented and organized who enjoys building structure and process
• Demonstrates strong problem-solving skills and good judgment 
• Strong organizational skills and the ability to be flexible and adjust to changing priorities 
• Able to build and maintain strong working relationships with internal and external stakeholders 
• Advanced working knowledge of MS Office applications i.e. Outlook, Teams, Word, Excel and PowerPoint 
• Knowledge of Smartsheet software is an asset 

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental Practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental Practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
 

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and Patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

You are a service-oriented individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience in Paid Social and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams.

We are seeking an experienced Paid Social Manager with over 6 years of hands-on experience managing, optimizing, and scaling performance marketing campaigns, with a primary focus on Meta Ads and additional experience in Google Ads and Microsoft Ads. The ideal candidate is highly technical, data-driven, and has a strong track record of achieving business goals through paid media strategies.

This position will be 4 days a week in our Toronto office (181 Bay Street), Mondays to Thursdays and Fridays are work from home. Reporting to the Senior Paid Media Manager, this role requires a deep understanding of analytics, audience segmentation, automation, and performance optimization.

In this role, you will

• Plan, build, execute, and optimize paid media campaigns with a primary focus on Meta Ads to support business growth and performance goals.
• Contribute to the development of strategic frameworks and account structures for Paid Social, ensuring alignment with marketing objectives.
• Build creatives in collaboration with the brand team to maintain compliance with regulatory requirements and brand standards.
• Demonstrate a strong understanding of tracking and attribution methodologies to accurately measure and evaluate Paid Social campaign performance.
• Develop, manage, and track performance marketing KPIs (ROAS, CPA, CTR, CVR, etc.) to measure success and drive continuous improvement.
• Conduct deep analysis of campaign performance and use data-driven insights to refine strategies.
• Stay ahead of industry trends, platform updates, and emerging technologies to maintain a competitive edge.
• Develop and manage media buying budgets, ensuring efficient allocation of resources to maximize return on investment (ROI).
• Work closely with cross-functional teams, including practice marketing, creative, and data analytics teams to align marketing efforts.
• Automate repetitive processes using scripts, rules, and third-party tools to enhance efficiency.
• Provide weekly and monthly performance reports, presenting actionable insights and recommendations.
• Optimize bidding strategies to drive efficiency.

What we're looking for

• 6+ years of experience in paid media, with a proven track record of managing high volume campaigns. Bonus point if you have worked on small budget accounts.
• Expert knowledge of Meta Ads with strong understanding of Google Ads and Microsoft Ads (Google Search, Display, Advantage+, Performance Max, etc.).
• Strong understanding of conversion tracking, attribution models, and data analytics tools (Google Analytics, Google Tag Manager, Looker Studio, etc.).
• Strong analytical skills with the ability to interpret data, identify trends, and drive actionable insights.
• Experience with budget forecasting, media planning, and pacing analysis.
• Proficiency in Excel/Google Sheets or other data analysis tools is a plus.
• Excellent communication and presentation skills, with the ability to translate data into meaningful insights.
• Ability to work independently and manage multiple projects in a fast-paced environment.
• Hands-on experience with campaign automation, scripts, and API integrations is a strong plus.
• Bilingualism in French and English would be considered a strong asset.

Why Join Us?

• Opportunity to work in a fast-growing, data-driven environment with high-impact projects.
• Competitive salary and benefits.
• Work with a talented and results-oriented marketing team.
• Continuous learning and professional development opportunities.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

About the Role

Crescent Oral Surgery (COS) is seeking a dynamic and experienced Practice Director to join our growing team. This full-time leadership role spans across our three locations in Toronto, Aurora, and Richmond Hill, and plays a critical part in the ongoing growth and operational excellence of our practices.

Reporting to the Partners, the Practice Director will oversee all aspects of day-to-day operations, contribute strategically to our growth initiatives, and lead a team of over 75 professionals. This position will collaborate closely with internal team leads, referral networks, and industry partners, ensuring the delivery of exceptional patient care while driving operational and financial success. 

Key Responsibilities

Operational & Financial Excellence

• Manage clinic financials, including overseeing profit and loss, revenue forecasting, and labor cost management.

• Ensure regular on-site presence at each practice location, to monitor performance and support all staff in delivering high-quality patient care and experiences.

• Lead monthly, quarterly, and annual business reviews and communicate key metrics to stakeholders.

• Collaborate to develop an annual COS budget reflective of the annual growth strategy.

• Develop and execute strategies to optimize daily operations across all COS locations.

• Oversee procurement processes and coordinate material and resource allocation

• Oversee IT operations and systems efficiencies, as well as consistent governance, reporting, and process optimization.

Leading People and Building Strong Relationships

• Lead and mentor department heads, providing strategic direction, coaching, and support.

• Foster a positive, collaborative, and high-performance culture aligned with COS values.

• Support associates in building their practices and expanding referral relationships.

• Guide goal setting and performance management processes to drive continuous improvement.

• Identify talent development opportunities and contribute to succession planning efforts.

• Ensure operational alignment between clinical, administrative, coordination, and call center teams through effective team leadership and engagement efforts.

• Collaborate with dentalcorp departments (HR, Compliance, DC Institute) to maintain regulatory compliance and training standards.

• Build a strong network and culture across all three practice locations, with Team Leads, Team Members, Associates, Partners, Patients, and the Dental Community at-large as an ambassador for COS.

Patient Care and Experience

• Ensure the utmost quality care outcomes for patients, through required compliance training and standards for all COS practices and team members.     

• Identify, develop, and lead innovative initiatives and improvements to continuously enhance the patient experience, alongside COS Partners and team members.

• Work closely with team leads, surgeons, and dentalcorp support teams to resolve patient concerns and maintain high satisfaction levels. 

Transformation and Growth

• Develop and oversee the annual growth strategy for COS, including call centre and referral strategy, marketing, talent management, and other growth levers and opportunities

• Leverage data insights and identify innovative solutions to drive growth opportunities across all marketing efforts.  

• Design and implement an annual growth strategy including referral development, marketing, and talent acquisition.

• Align strategy with operational implementation to ensure successful outcomes between clinical, admin, and call centre teams across COS practices and community referral practices.

About You

• Bachelor's and/or Master’s Degree in Business Administration, Healthcare Management or a related field.

• Proven experience in Senior Leadership Roles, with Advanced Operational and People Management responsibilities.

• Demonstrated ability to lead change, manage multiple projects, and build strong cross-functional relationships.

• Strong strategic thinking, financial and business acumen, commercial awareness, and execution capabilities.

• Exceptional leadership, communication, organization, and interpersonal skills.

• Valid driver’s license and willingness to travel between all COS locations in the GTA.

About Crescent Oral Surgery

Crescent Oral Surgery is a leading oral and maxillofacial surgery practice with a strong provincial and national reputation. Our multidisciplinary team of nine Surgeons, two Oral Medicine Specialists, a Radiologist, and a Pain Specialist is dedicated to delivering expert care with professionalism and compassion.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest-growing network of dental practices. We are committed to advancing the well-being of Canadians by delivering exceptional clinical outcomes and patient experiences. By acquiring and partnering with leading practices, dentalcorp supports professional autonomy while enabling future growth through industry-leading resources and technology.

How to Apply

Candidates must be legally eligible to work in Canada. At Dentalcorp, we celebrate diversity and are committed to creating an inclusive environment for all employees. If you require accommodations during the recruitment process, please let your recruiter know.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Who you are

You are an innovative and service-oriented Senior Payroll Manager who is excited to be a part of a fast-growing company that enables the best to be even better. You have extensive experience leading a multi-province end-to-end payroll process and are looking for the opportunity to provide your expertise to drive change within an exciting industry. As a Senior Payroll Manager, you enjoy leading a team within a collaborative environment and your goal is to ensure excellent service to our Partners, Clinical and Support Centre staff. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are excited to contribute to the success of one of Canada’s Best Managed companies.

This role is based out of Dentalcorp's Toronto Support Centre (181 Bay Street). You will work 4 days in office Mondays through Thursdays, and 1 day from home on Fridays. Reporting to the Director of Finance, Shared Services, you will be responsible for overseeing and managing the accurate and efficient operation of the Workday Payroll function. This involves overseeing the bi-weekly preparation, documentation, and disbursement of payroll in accordance with applicable government legislation for a multi-province Canadian payroll. The Senior Payroll Manager also collaborates with partners in HR, Total Rewards, IT and Operations to support streamlined processes and ensure payroll data integrity. You are a leader who has proven experience effectively managing a team and are driven by excellence.

In this role, you will

• Partner with the Director, Finance Shared Services to develop and execute payroll strategy, addressing challenges and opportunities with data-driven solutions.
• Lead, mentor, and develop a high-performing payroll team, fostering a culture of accountability, collaboration, and excellence.
• Oversee end-to-end bi-weekly payroll processing for Canada and multi-state U.S. employees, ensuring accuracy, compliance, and timely issue resolution.
• Manage monthly, quarterly, and annual payroll filings (T4, W-2, 941, RL-1, etc.), remittances, and reconciliations.
• Ensure accurate and timely distribution of employee tax documents (T4, T4A, PIER, etc.).
• Serve as the go-to Workday Payroll expert, collaborating with system administrators and IT to troubleshoot issues, implement enhancements, and optimize processes.
• Drive post-implementation improvements, ensuring Workday Payroll integrates seamlessly with NetSuite for costing and accruals.
• Develop and maintain best practices for payroll reporting, data integrity, and system efficiency.
• Provide timely, customer-focused responses to payroll inquiries, balancing efficiency with exceptional service.
• Support audits and compliance by preparing payroll data for internal/external auditors and regulatory agencies.
• Champion process improvements, leveraging technology and automation to enhance payroll operations.

What we're looking for

• 5+ years of payroll leadership experience, including 4+ years managing teams in a fast-paced environment.
• Deep expertise in Workday Payroll (3+ years hands-on experience), including configuration, troubleshooting, and optimization.
• Strong knowledge of Canadian and U.S. payroll regulations (multi-state tax, FLSA, statutory filings).
• Certified Payroll Professional (CPP) or Payroll Management Certificate (preferred).
• Analytical mindset—ability to translate data into actionable insights.
• Collaborative approach, working effectively with Finance, HR, and IT teams.
• High integrity, attention to detail, and ability to manage multiple priorities.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Dentalcorp is seeking a skilled detail-oriented Senior Data Analyst (Contractor) to support a key strategic initiative: migrating our data infrastructure from SQL Server to Snowflake. You'll work closely with our Analytics and Marketing teams to convert Legacy SQL code, migrate dashboards, and support new dashboard development. This project should take approximately 1 year to complete.

This role requires strong SQL skills, experience with Snowflake (or the ability to quickly ramp up), and a solid background in dashboard development using tools like Tableau or Qlik. It’s a great opportunity for someone who enjoys hands-on technical work and wants to contribute to a high-impact transformation project.

What you'll be doing

• Assist in the migration of databases and queries from SQL Server to Snowflake, including translating SQL code to Snowflake SQL (SnowSQL).

• Migrate and refactor existing dashboards and data pipelines.

• Collaborate with cross-functional teams to ensure continuity and integrity of migrated data and reports.

• Support new dashboard development and ad hoc analysis for ongoing business needs.

• Establish and promote best practices for data modeling, reporting, and visualization.

• Leverage advanced analytics by designing and conducting in-depth analyses to support data-driven decisions and drive organizational success.

• Identify opportunities to streamline workflows and optimize operational infrastructure to support rapid growth.

• Foster a high-performance culture by promoting accountability and ensuring focus on achieving key marketing and financial objectives and KPIs.

What we’re looking for

• 4+ years of experience in data analysis, with a focus on SQL development and dashboarding.

• Proficiency in SQL (T-SQL and/or SnowSQL) and experience with Snowflake or similar cloud data platforms.

• Strong experience with dashboarding tools like Tableau or Qlik; Tableau certification is a plus.

• Comfort working independently in a fast-paced, project-driven environment.

• Strong communication and collaboration skills.

• Exceptional analytical skills paired with robust business acumen.

• Educational background: Bachelor’s degree in business, Engineering, Math, Statistics, Economics, or a related field. An MBA or graduate degree is a plus, but equivalent experience will also be considered.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

You are an innovative Marketing subject matter expert who is excited to play a pivotal role in a fast-growing organization that supports excellence in healthcare. You love working in a collaborative Team environment, can adapt quickly to change but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their Teams.

This role is based out of our Toronto Support Centre (181 Bay Street) Mondays through Thursdays and Fridays are work from home. Reporting to the Senior Director, Practice Marketing, you will be leading the Marketing for an assigned portfolio of Dental Practices working closely with Operations and directly with our Practices to drive growth. You are the face of Marketing to our Practices.

In this role, you will

• Proactively manage a portfolio of Regional Dental Practices through the use of data and insights
• Be responsible for ongoing portfolio optimization/marketing funnel/deep dive and results presentations to our Operations teams and our network of Dental Practices
• You will put in place Competitive practice scorecards (Fee guide/pricing, reputation management, organic placement, paid placement, local presence management, etc.)
• Leverage patient insights, analytics, and marketing research to inform practice growth opportunities
• Perform monthly KPI reviews with Operations highlighting opportunities and action plans to drive growth
• Own the Marketing action plans for the bottom 10 Practices
• Provide Day-to-day account management of practice portfolios to drive growth
• Build and nurture Practice relationships
• Initiate and rollout Practice level rebrands as applicable
• Be responsible for Complimentary Marketing plan development
• Provide Yearly practice-level budgeting and playbook development
• Budget Control Report for your portfolio of practices
• Proactively contribute to a collaborative and supportive partnership within Marketing and other disciplines including Operations, Finance, Compliance, Real Estate, Talent

What we're looking for

• Minimum of 5-7 years progressive B2C marketing experience. Experience in healthcare services marketing an asset.
• Post-secondary education in Business/Marketing or a related field or equivalent experience
• Self-starter with exceptional project management abilities including managing budgets, vendors and deadlines. Must be able to work independently and with a larger team.
• Demonstrated strong business judgement and decision-making skills with the ability to identify, prioritize and articulate highest impact initiatives
• Strong business acumen, analytical abilities, interpersonal and communication skills.
• Relationship builder: natural ability to develop new and effective relationships with internal and external partners.
• Ability to leverage patient insights, analytics and marketing research to identify growth opportunities
• Strong team orientation and leadership through influence skills: understand and promote interdepartmental approach to problem solving; understand the value of bridging communications gaps.

About Dentalcorp

Dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

You are an innovative Marketing subject matter expert who is excited to play a pivotal role in a fast-growing organization that supports excellence in healthcare. You love working in a collaborative Team environment, can adapt quickly to change but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their Teams.

This role is based out of our Toronto Support Centre (181 Bay Street) Mondays through Thursdays and Fridays are work from home. Reporting to the Senior Director, Practice Marketing, you will be leading the Marketing for an assigned portfolio of Dental Practices working closely with Operations and directly with our Practices to drive growth. You are the face of Marketing to our Practices.

In this role, you will

• Proactively manage a portfolio of Regional Dental Practices through the use of data and insights
• Be responsible for ongoing portfolio optimization/marketing funnel/deep dive and results presentations to our Operations teams and our network of Dental Practices
• You will put in place Competitive practice scorecards (Fee guide/pricing, reputation management, organic placement, paid placement, local presence management, etc.)
• Leverage patient insights, analytics, and marketing research to inform practice growth opportunities
• Perform monthly KPI reviews with Operations highlighting opportunities and action plans to drive growth
• Own the Marketing action plans for the bottom 10 Practices
• Provide Day-to-day account management of practice portfolios to drive growth
• Build and nurture Practice relationships
• Initiate and rollout Practice level rebrands as applicable
• Be responsible for Complimentary Marketing plan development
• Provide Yearly practice-level budgeting and playbook development
• Budget Control Report for your portfolio of practices
• Proactively contribute to a collaborative and supportive partnership within Marketing and other disciplines including Operations, Finance, Compliance, Real Estate, Talent

What we're looking for

• Minimum of 4-5 years progressive B2C marketing experience. Experience in healthcare services marketing an asset.
• Post-secondary education in Business/Marketing or a related field or equivalent experience
• Self-starter with exceptional project management abilities including managing budgets, vendors and deadlines. Must be able to work independently and with a larger team.
• Demonstrated strong business judgement and decision-making skills with the ability to identify, prioritize and articulate highest impact initiatives
• Strong business acumen, analytical abilities, interpersonal and communication skills.
• Relationship builder: natural ability to develop new and effective relationships with internal and external partners.
• Ability to leverage patient insights, analytics and marketing research to identify growth opportunities
• Strong team orientation and leadership through influence skills: understand and promote interdepartmental approach to problem solving; understand the value of bridging communications gaps.

About Dentalcorp

Dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
 

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

You are an innovative, service-oriented individual who is excited to be a part of a fast-growing company that enables the best to be even better. You are a highly experienced multi-unit leader looking for the opportunity to provide your expertise to drive change within a healthcare company. As a Director of Operations, you enjoy leading teams within a collaborative environment and your goal is to ensure excellent service to our Patients, Partners and their clinic teams. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company.

This is a remote position however you will be responsible for extensive travel with frequent practice visits within the Greater Vancouver and Vancouver Island Area approximately 3 to 4 days a week. Reporting into the Vice President, Operations, the Director of Operations will be responsible for supporting the ambitions of our valued Partners throughout the province by delivering our expertise in key business areas resulting in optimal patient care and creation of value for our stakeholders. You are a leader who has proven experience effectively managing a team, supporting our Partners in delivering best in class patient care and are driven by excellence.

• You thrive in a high-growth environment
• You adapt quickly to change
• You’re a subject matter expert in your field and can influence others
• You’re customer service oriented

In this role, you will

• You will be the primary relationship manager and support contact to an assigned practice network and will oversee up to 15 practice locations and lead a team of Regional Managers
• Identify opportunities to optimize practices driving service excellence and growth, accountable for annual targets
• Develop and implement action plans for each dental practice
• Identify and implement operating efficiencies and opportunities that optimize patient care & experience, grow revenues and profitability, drive engagement for practice level staff and ensure practices are physically maintained to set standards
• Identify opportunities to foster relationships and synergies across assigned practice network
• Identify opportunities and step in as necessary to improve the partnership between Practice Community and Support Centre to ensure service excellence
• Facilitate and support opportunities to assist practices and drive goals through Support Centre SMEs (e.g. central operations team) through the execution and/or implementation of new programs
• Mentor, develop, and lead a team of Regional and Practice Managers

What we're looking for

• University or College Diploma in retail, business or office administration or related experience
• Growth-inspired, attention to detail focused leader with three to five years experience in multi-unit Dental Practice Management or Healthcare related Industry experience
• Strong business insight and extensive experience in managing P&L, forecasting and budgeting
• Proven ability to drive sustainable, measurable, and profitable growth through rigour around financial and operating KPIs and metrics
• Excellent leadership and collaboration skills; proven ability to establish and maintain effective and cooperative working relationships across diverse groups and levels
• Proven ability to execute large-scale projects involving numerous stakeholders
• Strong organizational and time management skills and ability to manage numerous projects simultaneously
• Must have drivers license and a vehicle with strong willingness to travel ( overnight stays will be required)

Salary Range: The base annual salary range is $140,000 to 150,000 (plus a bonus of up to 25% and competitive total rewards and benefits package). Salary is determined based on the candidate’s work experience and will be discussed during the interview process.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental Practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental Practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and Patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

You are a service-oriented individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience working in the dental industry in a practice or in a healthcare setting and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams.

This position will be located in Dentalcorp’s Support Centre at 181 Bay Street, Toronto and will report to the Director of Regulatory Compliance. The Coordinator plays a vital role in supporting the day-to-day operations of the Risk and Compliance Team within a dynamic and fast-growing healthcare organization. The role will be responsible for delivering exceptional administrative support through calendar management, drafting professional correspondence, and efficiently coordinating internal and external meetings. In addition to these administrative responsibilities, the Coordinator will contribute to the overall success of the Compliance Team by supporting key initiatives related to provincial healthcare regulations, professional registrations and licensure, and the maintenance and acquisition of practice permits.

With a strong service mindset and keen attention to detail, this role contributes to creating a best-in-class experience for our practices, clinical partners and team members. The ideal candidate thrives in a collaborative, fast-paced environment and is passionate about supporting those who deliver outstanding patient care.

In this role, you will

• Prepare communications on behalf of clinicians, partners, and practice managers to ensure clarity and compliance.
• Monitor and assign incoming Compliance tickets to ensure timely resolution.
• Manage Compliance and Risk team inboxes, triaging emails and directing inquiries to appropriate team members.
• Submit weekly Compliance Performance Updates (Weekly Bites) on behalf of the team, ensuring timely and accurate reporting.
• Process, track, and manage all Compliance and Risk Management invoices using the Coupa procurement system.
• Support presentation development, educational sessions, and maintain proper document management and retention practices.
• Coordinate meetings, prepare agendas and minutes, conduct research under the supervision of the Team’s professionals, and assist with various administrative tasks.
• Create and manage content for Compliance and Risk Communications, including English-to-French translations.
• Stay current with dental health regulations to support communication with regulatory bodies and assist with policy development.
• Support with applications and registrations to governing bodies

What we're looking for​

• You have experience working in a Dental Practice as a Dental Assistant
• Post-secondary diploma or degree in a related discipline, providing a strong foundation in healthcare administration and compliance
• Ability to learn relevant laws, regulations, and compliance frameworks within the dental and healthcare industry
• Experience working in the dental industry would be a huge asset
• Excellent interpersonal, written, and verbal communication skills; able to engage with stakeholders at all levels
• Proven ability to meet tight, mandated deadlines while managing multiple priorities in a fast-paced environment
• Experienced in driving process improvements and managing small to medium-scale projects independently
• Demonstrates sound judgment and autonomy in decision-making, with the ability to navigate confidential and sensitive issues with tact and discretion
• A reliable team player who thrives in a cross-functional environment, effectively supporting varied internal stakeholders
• Bilingual French/English is an asset
• Experience in dental settings an asset

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Votre profil

Vous êtes une personne innovatrice, axée sur le service et ravie de faire partie d'une organisation en croissance rapide qui permet aux meilleurs d'être encore meilleurs. Vous avez de l’expérience en coordination, mais recherchez l'opportunité de poursuivre votre apprentissage et de conduire le changement au sein d'un secteur passionnant.  Vous aimez travailler dans un environnement d'équipe collaboratif, mais appréciez également votre autonomie pour accomplir des tâches et fournir un excellent service à nos partenaires et à leurs équipes. En tant qu'individu motivé par l'excellence, vous êtes impatient de contribuer au succès de l'une des sociétés les mieux gérées au Canada.

Vous travaillerez à distance dans la région de Montréal initialement, puis éventuellement en personne dans notre bureau de Montréal.  Vous travaillerez principalement avec l'équipe des opérations du Québec. En collaboration avec le spécialiste des opérations et le PMO, vous serez responsable de la coordination et du soutien aux réunions clés de l'équipe des opérations telles que les appels mensuels des responsables de pratique, les examens commerciaux hebdomadaires, mensuels et trimestriels et les réunions régionales. En tant que coordonnateur(trice), vous allez être responsable pour l'organisation et la tenue de divers dossiers d'information pour l'équipe, notamment les plans d'action de nos cliniques dentaires et d'autres activités qui maintiennent l'équipe organisée et efficace. Le coordonnateur(trice) fournira également un soutien à l'ensemble de l'équipe des opérations, l'objectif principal étant le soutien à notre équipe et à nos cliniques dentaires dans la province de Québec.  Relevant du directeur principal de l'optimisation des processus, de la stratégie et du PMO, le poste contribue à la coordination de divers programmes liés aux opérations.

Responsabilités 

• Soutenir de manière proactive l'équipe des opérations avec des outils efficaces, la gestion des données, des listes de cliniques dentaires, la tenue de dossiers, le suivi et la création de rapports sur les mesures mensuelles pour évaluer l'efficacité continue de diverses initiatives.
• Diriger divers projets opérationnels en collaboration avec des équipes interfonctionnelles.
• Améliorer les processus si nécessaire grâce à l'analyse et à la pensée créative
• Aider à la mise en œuvre et à la gestion des outils et du matériel de soutien aux opérations.
• Compiler, rédiger, éditer, traduire et relire le contenu technique et les communications d'une équipe de divers experts en la matière et les transformer en informations claires et percutantes pour soutenir les objectifs commerciaux.
• Prendre des initiatives en organisant efficacement diverses réunions d'exploitation, y compris la création/consolidation de présentations, la sélection du lieu, la logistique, les communications, etc.
• Organiser de grands événements régionaux (50+) en collaboration avec l'équipe de direction des opérations. Soutenir à la fois l'équipe du Québec et celle des opérations au sens large, avec des réunions, des webinaires, etc., y compris des invitations, la préparation de documents justificatifs, la publication de récapitulatifs, de plats à emporter, etc.
• Soutien administratif à l'équipe du Québec selon les besoins
• Créer et examiner des rapports pour surveiller et améliorer l'efficacité de l'équipe et rationaliser les opérations quotidiennes
• Effectuer diverses analyses pour aider l'équipe des opérations à prioriser et à mettre en œuvre des améliorations
• Administration financière (rapprochements, projets, événements et dépenses)

Qualifications

• Doit être parfaitement bilingue en français et en anglais car il y aura des interactions à l’échelle nationale à travers le Canada.
• Une expérience antérieure de travail dans un cabinet dentaire est un atout
• Études postsecondaires (diplôme collégial ou universitaire de préférence)
• Au moins 2 à 3 ans d'expérience en coordination de projets, administration d'équipe et planification d'événements.
• Capacité avérée à diriger des initiatives de manière autonome du début à la fin, en obtenant des résultats positifs avec un minimum de supervision.
• Capacité à gérer simultanément des tâches/projets et à s'adapter à l'évolution des priorités.
• Capacité à gérer des tâches/projets simultanément et à faire face à des priorités changeantes
• Solides compétences en communication, tant verbale qu'écrite, avec une expérience en traduction comme un atout.
• Très soucieux du détail et organisé, qui aime construire une structure et des processus.
• Démontre de solides compétences en résolution de problèmes et un bon jugement
• Solides compétences organisationnelles et capacité à faire preuve de flexibilité et à s'adapter à l'évolution des priorités.
• Capable d'établir et d'entretenir de solides relations de travail avec les parties prenantes internes et externes
• Connaissance pratique avancée des applications MS Office, à savoir Outlook, Teams, Word, Excel et PowerPoint.
• Connaissance du logiciel Smartsheet est un atout

À propos de Dentalcorp

Dentalcorp est le réseau dentaire le plus grand et en plus forte croissance au Canada, engagé à faire progresser le bien-être général des Canadiens en offrant les meilleurs résultats cliniques et des expériences inoubliables. Dentalcorp acquiert des cliniques dentaires de premier plan, unissant son réseau dans un objectif commun : être le réseau de soins de santé le plus fiable au Canada. Tirant parti de sa technologie, de son savoir-faire et de son envergure à la pointe de l'industrie, Dentalcorp offre aux professionnels l'opportunité unique de conserver leur autonomie clinique tout en libérant leur potentiel de croissance future.

Les candidats doivent être légalement autorisés à travailler au Canada. Chez Dentalcorp, nous reconnaissons que l'inclusivité et la diversité renforcent notre culture et nous rendent meilleurs. Nous nous engageons à faire en sorte que les talents que nous embauchons reflètent la diversité des communautés et des patients que nous servons. Afin d'assurer l'égalité des chances pour tous les candidats, nous encourageons fortement les candidats nécessitant un accommodement à en informer leur recruteur lors du processus de recrutement/sélection. Nous remercions tous les candidats d'avoir pris le temps de postuler, cependant, seules les personnes sélectionnées pour une entrevue seront contactées.

Who you are 

You are a service-oriented individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have some experience with coordination but are looking for the opportunity to continue your learning and drive change within an exciting industry. You love working in a collaborative team environment but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. You are driven by excellence in everything that you do and are eager to contribute to the success of one of Canada’s Best Managed companies.  

You will initially work from your home office in the Montreal region and then in person out of our Montreal office. You will be working primarily with the Québec Operations Team. In collaboration with the Operations Specialist, and PMO you will be responsible for coordinating and supporting key Operations team meetings such as the monthly Practice Managers Calls, Weekly, Monthly, and Quarterly Business Reviews, and Regional Meetings. As the Coordinator, you will also organize and maintain various information files for the team including, Practice action Plans, and other activities that keep the team organized and efficient. The coordinator will also provide support to the entire Operations Team with the primary focus being support for our Québec team and practices.  Reporting to the Sr. Director of Process Optimization, Strategy & PMO the position contributes to the coordination of various operations related programs. 

Responsibilities

• Proactively support the Operations team with effective tools, management of data, practice lists, record keeping, tracking, and reporting on monthly metrics to assess the ongoing effectiveness of various initiatives 
• Lead various Operations projects in collaboration with cross-functional teams 
• Improve processes when needed through analysis and creative thinking 
• Assist with the implementation and management of Operations support tools and materials. 
• Compile, write, edit, translate and proofread technical content and communications from a team of various subject matter experts and transform it into clear and impactful insights to support business objectives. 
• Take initiative by effectively organizing various Operations Meetings including presentation creation/consolidation, venue selection, logistics, communications, etc.  
• Organize large, regional events (50+) in collaboration with the Operations leadership team. Support both the Quebec and broader Operations team, with meetings, webinars, etc. including invites, preparation of supporting documents, publishing of recaps, takeaways, etc. 
• Administrative support for the Quebec Team as needed  
• Create and review reports to monitor and boost team efficiency and streamline daily operations 
• Perform various analysis to assist the operations team in prioritizing and implementing improvements
• Financial administration (reconciliations, projects, events & expenses) 

What we’re looking for 

• Must be fluently Bilingual in both French and English as there will be National Interactions with different stakeholders across Canada.
• Previous experience working in a dental practice is an asset 
• Post-secondary education (College diploma or University degree preferred) 
• Minimum 2 to 3 years of project coordination, team administration, and event planning
• Proven ability to independently lead initiatives from start to finish, driving successful outcomes with minimal oversight.
• Ability to manage tasks/projects simultaneously and deal with changing priorities 
• Strong leadership skills in navigating and delivering results through ambiguity, adapting quickly to evolving priorities.
• Solid communication skills, both verbal and written with experience translating as an asset 
• Highly detail oriented and organized who enjoys building structure and process
• Demonstrates strong problem-solving skills and good judgment 
• Strong organizational skills and the ability to be flexible and adjust to changing priorities 
• Able to build and maintain strong working relationships with internal and external stakeholders 
• Advanced working knowledge of MS Office applications i.e. Outlook, Teams, Word, Excel and PowerPoint 
• Knowledge of Smartsheet software is an asset 

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental Practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental Practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
 

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and Patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

You are an innovative, service-oriented individual who is excited to be a part of a fast-growing company that enables the best to be even better. You are a highly experienced multi-unit leader looking for the opportunity to provide your expertise to drive change within a healthcare company. As a Director of Operations, you enjoy leading teams within a collaborative environment and your goal is to ensure excellent service to our Patients, Partners and their clinic teams. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company.

This is a remote position however you will be responsible for extensive travel with frequent practice visits within the Greater Vancouver and Vancouver Island Area approximately 3 to 4 days a week. Reporting into the Vice President, Operations, the Director of Operations will be responsible for supporting the ambitions of our valued Partners throughout the province by delivering our expertise in key business areas resulting in optimal patient care and creation of value for our stakeholders. You are a leader who has proven experience effectively managing a team, supporting our Partners in delivering best in class patient care and are driven by excellence.

• You thrive in a high-growth environment
• You adapt quickly to change
• You’re a subject matter expert in your field and can influence others
• You’re customer service oriented

In this role, you will

• You will be the primary relationship manager and support contact to an assigned practice network and will oversee up to 15 practice locations and lead a team of Regional Managers
• Identify opportunities to optimize practices driving service excellence and growth, accountable for annual targets
• Develop and implement action plans for each dental practice
• Identify and implement operating efficiencies and opportunities that optimize patient care & experience, grow revenues and profitability, drive engagement for practice level staff and ensure practices are physically maintained to set standards
• Identify opportunities to foster relationships and synergies across assigned practice network
• Identify opportunities and step in as necessary to improve the partnership between Practice Community and Support Centre to ensure service excellence
• Facilitate and support opportunities to assist practices and drive goals through Support Centre SMEs (e.g. central operations team) through the execution and/or implementation of new programs
• Mentor, develop, and lead a team of Regional and Practice Managers

What we're looking for

• University or College Diploma in retail, business or office administration or related experience
• Growth-inspired, attention to detail focused leader with three to five years experience in multi-unit Dental Practice Management or Healthcare related Industry experience
• Strong business insight and extensive experience in managing P&L, forecasting and budgeting
• Proven ability to drive sustainable, measurable, and profitable growth through rigour around financial and operating KPIs and metrics
• Excellent leadership and collaboration skills; proven ability to establish and maintain effective and cooperative working relationships across diverse groups and levels
• Proven ability to execute large-scale projects involving numerous stakeholders
• Strong organizational and time management skills and ability to manage numerous projects simultaneously
• Must have drivers license and a vehicle with strong willingness to travel ( overnight stays will be required)

Salary Range: The base annual salary range is $140,000 to 150,000 (plus a bonus of up to 25% and competitive total rewards and benefits package). Salary is determined based on the candidate’s work experience and will be discussed during the interview process.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental Practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental Practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and Patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.