Support Centre Opportunities

Votre profil

Vous êtes une personne innovatrice, axée sur le service et ravie de faire partie d'une organisation en croissance rapide qui permet aux meilleurs d'être encore meilleurs. Vous avez de l’expérience en coordination, mais recherchez l'opportunité de poursuivre votre apprentissage et de conduire le changement au sein d'un secteur passionnant.  Vous aimez travailler dans un environnement d'équipe collaboratif, mais appréciez également votre autonomie pour accomplir des tâches et fournir un excellent service à nos partenaires et à leurs équipes.

Vous travaillerez à distance dans la région de Montréal initialement, puis éventuellement en personne dans notre bureau de Montréal.  Vous travaillerez principalement avec l'équipe des opérations du Québec. En collaboration avec le spécialiste des opérations et le PMO, vous serez responsable de la coordination et du soutien aux réunions clés de l'équipe des opérations telles que les appels mensuels des responsables de pratique, les examens commerciaux hebdomadaires, mensuels et trimestriels et les réunions régionales. En tant que coordonnateur(trice), vous allez être responsable pour l'organisation et la tenue de divers dossiers d'information pour l'équipe, notamment les plans d'action de nos cliniques dentaires et d'autres activités qui maintiennent l'équipe organisée et efficace. Le coordonnateur(trice) fournira également un soutien à l'ensemble de l'équipe des opérations, l'objectif principal étant le soutien à notre équipe et à nos cliniques dentaires dans la province de Québec.  Relevant du directeur principal de l'optimisation des processus, de la stratégie et du PMO, le poste contribue à la coordination de divers programmes liés aux opérations.

Responsabilités 

• Soutenir de manière proactive l'équipe des opérations avec des outils efficaces, la gestion des données, des listes de cliniques dentaires, la tenue de dossiers, le suivi et la création de rapports sur les mesures mensuelles pour évaluer l'efficacité continue de diverses initiatives.
• Diriger divers projets opérationnels en collaboration avec des équipes interfonctionnelles.
• Améliorer les processus si nécessaire grâce à l'analyse et à la pensée créative
• Aider à la mise en œuvre et à la gestion des outils et du matériel de soutien aux opérations.
• Compiler, rédiger, éditer, traduire et relire le contenu technique et les communications d'une équipe de divers experts en la matière et les transformer en informations claires et percutantes pour soutenir les objectifs commerciaux.
• Prendre des initiatives en organisant efficacement diverses réunions d'exploitation, y compris la création/consolidation de présentations, la sélection du lieu, la logistique, les communications, etc.
• Organiser de grands événements régionaux (50+) en collaboration avec l'équipe de direction des opérations. Soutenir à la fois l'équipe du Québec et celle des opérations au sens large, avec des réunions, des webinaires, etc., y compris des invitations, la préparation de documents justificatifs, la publication de récapitulatifs, de plats à emporter, etc.
• Soutien administratif à l'équipe du Québec selon les besoins
• Créer et examiner des rapports pour surveiller et améliorer l'efficacité de l'équipe et rationaliser les opérations quotidiennes
• Effectuer diverses analyses pour aider l'équipe des opérations à prioriser et à mettre en œuvre des améliorations
• Administration financière (rapprochements, projets, événements et dépenses)

Qualifications

• Doit être parfaitement bilingue en français et en anglais car il y aura des interactions à l’échelle nationale à travers le Canada.
• Une expérience antérieure de travail dans un cabinet dentaire est un atout
• Études postsecondaires (diplôme collégial ou universitaire de préférence)
• Au moins 2 à 3 ans d'expérience en coordination de projets, administration d'équipe et planification d'événements.
• Capacité avérée à diriger des initiatives de manière autonome du début à la fin, en obtenant des résultats positifs avec un minimum de supervision.
• Capacité à gérer simultanément des tâches/projets et à s'adapter à l'évolution des priorités.
• Capacité à gérer des tâches/projets simultanément et à faire face à des priorités changeantes
• Solides compétences en communication, tant verbale qu'écrite, avec une expérience en traduction comme un atout.
• Très soucieux du détail et organisé, qui aime construire une structure et des processus.
• Démontre de solides compétences en résolution de problèmes et un bon jugement
• Solides compétences organisationnelles et capacité à faire preuve de flexibilité et à s'adapter à l'évolution des priorités.
• Capable d'établir et d'entretenir de solides relations de travail avec les parties prenantes internes et externes
• Connaissance pratique avancée des applications MS Office, à savoir Outlook, Teams, Word, Excel et PowerPoint.
• Connaissance du logiciel Smartsheet est un atout

À propos de Dentalcorp

Dentalcorp est le réseau dentaire le plus grand et en plus forte croissance au Canada, engagé à faire progresser le bien-être général des Canadiens en offrant les meilleurs résultats cliniques et des expériences inoubliables. Dentalcorp acquiert des cliniques dentaires de premier plan, unissant son réseau dans un objectif commun : être le réseau de soins de santé le plus fiable au Canada. Tirant parti de sa technologie, de son savoir-faire et de son envergure à la pointe de l'industrie, Dentalcorp offre aux professionnels l'opportunité unique de conserver leur autonomie clinique tout en libérant leur potentiel de croissance future.

Les candidats doivent être légalement autorisés à travailler au Canada. Chez Dentalcorp, nous reconnaissons que l'inclusivité et la diversité renforcent notre culture et nous rendent meilleurs. Nous nous engageons à faire en sorte que les talents que nous embauchons reflètent la diversité des communautés et des patients que nous servons. Afin d'assurer l'égalité des chances pour tous les candidats, nous encourageons fortement les candidats nécessitant un accommodement à en informer leur recruteur lors du processus de recrutement/sélection. Nous remercions tous les candidats d'avoir pris le temps de postuler, cependant, seules les personnes sélectionnées pour une entrevue seront contactées.

Who you are 

You are a service-oriented individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have some experience with coordination but are looking for the opportunity to continue your learning and drive change within an exciting industry. You love working in a collaborative team environment but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams.

You will initially work from your home office in the Montreal region and then in person out of our Montreal office. You will be working primarily with the Québec Operations Team. In collaboration with the Operations Specialist, and PMO you will be responsible for coordinating and supporting key Operations team meetings such as the monthly Practice Managers Calls, Weekly, Monthly, and Quarterly Business Reviews, and Regional Meetings. As the Coordinator, you will also organize and maintain various information files for the team including, Practice action Plans, and other activities that keep the team organized and efficient. The coordinator will also provide support to the entire Operations Team with the primary focus being support for our Québec team and practices.  Reporting to the Sr. Director of Process Optimization, Strategy & PMO the position contributes to the coordination of various operations related programs. 

Responsibilities

• Proactively support the Operations team with effective tools, management of data, practice lists, record keeping, tracking, and reporting on monthly metrics to assess the ongoing effectiveness of various initiatives 
• Lead various Operations projects in collaboration with cross-functional teams 
• Improve processes when needed through analysis and creative thinking 
• Assist with the implementation and management of Operations support tools and materials. 
• Compile, write, edit, translate and proofread technical content and communications from a team of various subject matter experts and transform it into clear and impactful insights to support business objectives. 
• Take initiative by effectively organizing various Operations Meetings including presentation creation/consolidation, venue selection, logistics, communications, etc.  
• Organize large, regional events (50+) in collaboration with the Operations leadership team. Support both the Quebec and broader Operations team, with meetings, webinars, etc. including invites, preparation of supporting documents, publishing of recaps, takeaways, etc. 
• Administrative support for the Quebec Team as needed  
• Create and review reports to monitor and boost team efficiency and streamline daily operations 
• Perform various analysis to assist the operations team in prioritizing and implementing improvements
• Financial administration (reconciliations, projects, events & expenses) 

What we’re looking for 

• Must be fluently Bilingual in both French and English as there will be National Interactions with different stakeholders across Canada.
• Previous experience working in a dental practice is an asset 
• Post-secondary education (College diploma or University degree preferred) 
• Minimum 2 to 3 years of project coordination, team administration, and event planning
• Proven ability to independently lead initiatives from start to finish, driving successful outcomes with minimal oversight.
• Ability to manage tasks/projects simultaneously and deal with changing priorities 
• Strong leadership skills in navigating and delivering results through ambiguity, adapting quickly to evolving priorities.
• Solid communication skills, both verbal and written with experience translating as an asset 
• Highly detail oriented and organized who enjoys building structure and process
• Demonstrates strong problem-solving skills and good judgment 
• Strong organizational skills and the ability to be flexible and adjust to changing priorities 
• Able to build and maintain strong working relationships with internal and external stakeholders 
• Advanced working knowledge of MS Office applications i.e. Outlook, Teams, Word, Excel and PowerPoint 
• Knowledge of Smartsheet software is an asset 

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental Practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental Practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
 

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and Patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

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Votre profil

Vous êtes une personne axée sur le service qui désire faire partie d'une organisation en croissance rapide qui permet aux meilleurs talents de devenir encore meilleurs. Vous avez de l'expérience en recrutement et vous cherchez une opportunité d'utiliser votre expertise pour susciter le changement au sein d'une industrie passionnante. Vous aimez travailler dans un environnement collaboratif, mais appréciez également votre autonomie afin d’accomplir vos tâches et fournir un excellent service à nos partenaires et à leurs équipes.

Vous travaillerez selon un modèle de travail hybride qui consistera en 4 jours de travail à domicile et 1 jour par semaine au bureau de Montréal. Relevant du Gestionnaire, Talent, vous travaillerez en partenariat avec les cliniques dentaires de notre réseaux pour gérer leurs talents et leurs besoins en personnel. L'acquisition et la rétention des talents sont la clé du succès de Dentalcorp, et l'équipe de Talent est une ressource inestimable pour nos partenaires. Vous occuperez un siège important à la table de discussion et contribuerez de manière directe aux décisions. Vous aurez à vous déplacer occasionnellement pour assister à divers événements sur le campus.

Dans ce rôle, vous devrez

• Agir en tant qu'expert en la matière pour des rôles comprenant (mais sans s'y limiter) les hygiénistes dentaires, les gestionnaires de cliniques et les assistant(e)s dentaires
• Agir en tant qu'ambassadeur de la marque dentalcorp - raconter notre histoire et attirer les meilleurs talents
• Conseiller l'entreprise sur les nouvelles tendances en matière d’attraction de talents et fournir une nouvelle perspective
• Gérez votre portefeuille en tirant parti : de la veille concurrentielle, des meilleures pratiques d'embauche, des informations sur les salaires et des tendances sectorielles spécifiques au marché
• Proposer de nouvelle stratégies de recrutement créatifs pour obtenir des résultats exceptionnels
• Identifier et exécuter diverses techniques de réseautage proactif: recherches booléennes, événements de réseautage, programmes de parrainage, médias sociaux, salons de l'emploi, etc.
• Apporter de nouvelles idées et solutions pour s'assurer que le processus de recrutement reste à jour et offre la meilleure expérience aux candidats et aux responsables du recrutement
• Exécuter la stratégie Campus auprès des cégeps et des écoles de la province de Québec
• Collaborer avec notre équipe de marketing et notre équipe de marque employeur pour concevoir et exécuter des campagnes de recrutement personnalisées
• Pré-qualifier, passer en entrevue, évaluer les candidats et guider les décisions d'embauche
• Négociez et prolongez les offres d'emploi tout en faisant preuve de créativité
• Superviser l'intégration des nouveaux employés, la création de lettres d'offre, les vérifications des antécédents
• Établir une forte présence sur les médias sociaux et promouvoir activement nos opportunités et notre culture.
• Établissez des partenariats avec des associations

Ce que nous recherchons

• 2 à 3 ans d'expérience en matière de recrutement, de préférence avec une exposition à des environnements d'entreprise et d'agence ou une expérience connexe dans le secteur dentaire.
• Vous devrez être parfaitement bilingue en français et en anglais, car vous serez amené à communiquer avec des parties prenantes dans d'autres régions du Canada.
• Forte expérience des médias sociaux et du réseautage
• Expérience dans le domaine du recrutement à haut volume et passion pour la mise à disposition des meilleurs talents dans un environnement en évolution rapide.
• Des compétences exceptionnelles en matière de communication, avec la capacité de transmettre efficacement les opportunités et d'engager les candidats.
• Débrouillardise et aptitude à remettre en question le statu quo, en proposant des solutions créatives pour répondre à des besoins complexes en matière de talents.
• Capacité d'adaptation et résilience pour faire face à l'évolution des exigences et des priorités.
• Solides compétences organisationnelles et passion pour l'exploitation des données afin d'éclairer les décisions.

À propos de Dentalcorp

Dentalcorp se concentre sur l'acquisition et le partenariat avec des cliniques dentaires orienté sur la croissance, généralistes ou spécialisées qui se positionnent comme étant des leaders dans leur communauté et ce partout au Canada. Notre proposition de valeur unique permet à nos dentistes partenaires de conserver leur autonomie clinique et opérationnelle tout en les incitant à atteindre une croissance personnelle et professionnelle ambitieuse. Nos connaissances stratégiques et notre expertise sans précédent placent nos partenaires à l'avant-garde de la prestation de soins dentaire aux patients.

Les candidats doivent être légalement admissibles à travailler au Canada. Chez Dentalcorp, nous reconnaissons que l'inclusivité et la diversité renforcent notre culture et nous rendent meilleurs. Nous nous engageons à faire en sorte que les talents que nous embauchons reflètent la diversité des communautés et des patients que nous servons. Afin d'assurer l'égalité des chances pour tous les candidats, nous encourageons fortement les candidats nécessitant un accommodement à en informer leur recruteur lors du processus de recrutement/sélection. Nous remercions tous les candidats d'avoir pris le temps de postuler, cependant, seules les personnes sélectionnées pour une entrevue seront contactées.

This is a 1 year fixed term contract opportunity

Who you are

You are a service-oriented individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience in Recruitment and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams.

The successful candidate will have a hybrid work schedule which will consist of 4 days work from home and 1 day a week from our Montreal office. Reporting into the Recruitment Manager and working with the Recruitment team, you will collaborate with your portfolio of dental practices to manage their talent and staffing needs. Recruitment is key to Dentalcorp’s success, and the Recruitment team is an invaluable resource to our Partners. You will be required to travel occasionally to various campus events.

In this role, you will

• Act as a subject matter expert for roles including (but not limited to) dental hygienists, clinic managers and dental assistants
• Act as a Dentalcorp brand ambassador - telling our story and attracting top talent
• Advise the company on new talent attraction trends and provide a fresh perspective
• Manage your portfolio by leveraging: competitive intelligence, best hiring practices, salary information and market-specific industry trends
• Propose creative new recruitment strategies to achieve exceptional results
• Identify and execute various proactive networking techniques: Boolean searches, networking events, referral programs, social media, job fairs, etc.
• Provide new ideas and solutions to ensure that the recruitment process remains current and provides the best experience for candidates and hiring managers.
• Execute the Campus strategy with CEGEPs and schools in the province of Quebec
• Collaborate with our marketing and employer branding teams to design and execute customized recruitment campaigns
• Pre-qualify, interview, evaluate candidates and guide hiring decisions
• Creatively negotiate and extend job offers
• Oversee new hire onboarding, offer letter creation, background checks
• Establish a strong social media presence and actively promote our opportunities and culture.
• Establish partnerships with associations

What we're looking for

• 2 to 3 years of recruitment experience, preferably with exposure to both corporate and agency environments or related experience in the dental industry.
• Must be fluently bilingual in French and English, as you will be communicating with stakeholders in other parts of Canada.
• Strong Social Media and Networking experience
• Experience in high-volume recruitment and a passion for delivering top talent in a fast-paced setting.
• Exceptional communication skills with the ability to effectively convey opportunities and engage candidates.
• Resourcefulness and a knack for challenging the status quo, offering creative solutions to complex talent needs.
• Adaptability and resilience in navigating evolving requirements and priorities.
• Strong organizational skills and a passion for leveraging data to inform decisions.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
 

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

You are a service-oriented individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience in Paid Social and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams.

We are seeking an experienced Paid Social Manager with over 6 years of hands-on experience managing, optimizing, and scaling performance marketing campaigns, with a primary focus on Meta Ads and additional experience in Google Ads and Microsoft Ads. The ideal candidate is highly technical, data-driven, and has a strong track record of achieving business goals through paid media strategies.

This position will be 4 days a week in our Toronto office (181 Bay Street), Mondays to Thursdays and Fridays are work from home. Reporting to the Senior Paid Media Manager, this role requires a deep understanding of analytics, audience segmentation, automation, and performance optimization.

In this role, you will

• Plan, build, execute, and optimize paid media campaigns with a primary focus on Meta Ads to support business growth and performance goals.
• Contribute to the development of strategic frameworks and account structures for Paid Social, ensuring alignment with marketing objectives.
• Build creatives in collaboration with the brand team to maintain compliance with regulatory requirements and brand standards.
• Demonstrate a strong understanding of tracking and attribution methodologies to accurately measure and evaluate Paid Social campaign performance.
• Develop, manage, and track performance marketing KPIs (ROAS, CPA, CTR, CVR, etc.) to measure success and drive continuous improvement.
• Conduct deep analysis of campaign performance and use data-driven insights to refine strategies.
• Stay ahead of industry trends, platform updates, and emerging technologies to maintain a competitive edge.
• Develop and manage media buying budgets, ensuring efficient allocation of resources to maximize return on investment (ROI).
• Work closely with cross-functional teams, including practice marketing, creative, and data analytics teams to align marketing efforts.
• Automate repetitive processes using scripts, rules, and third-party tools to enhance efficiency.
• Provide weekly and monthly performance reports, presenting actionable insights and recommendations.
• Optimize bidding strategies to drive efficiency.

What we're looking for

• 6+ years of experience in paid media, with a proven track record of managing high volume campaigns. Bonus point if you have worked on small budget accounts.
• Expert knowledge of Meta Ads with strong understanding of Google Ads and Microsoft Ads (Google Search, Display, Advantage+, Performance Max, etc.).
• Strong understanding of conversion tracking, attribution models, and data analytics tools (Google Analytics, Google Tag Manager, Looker Studio, etc.).
• Strong analytical skills with the ability to interpret data, identify trends, and drive actionable insights.
• Experience with budget forecasting, media planning, and pacing analysis.
• Proficiency in Excel/Google Sheets or other data analysis tools is a plus.
• Excellent communication and presentation skills, with the ability to translate data into meaningful insights.
• Ability to work independently and manage multiple projects in a fast-paced environment.
• Hands-on experience with campaign automation, scripts, and API integrations is a strong plus.
• Bilingualism in French and English would be considered a strong asset.

Why Join Us?

• Opportunity to work in a fast-growing, data-driven environment with high-impact projects.
• Competitive salary and benefits.
• Work with a talented and results-oriented marketing team.
• Continuous learning and professional development opportunities.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

You are an innovative and service-oriented Senior Payroll Manager who is excited to be a part of a fast-growing company that enables the best to be even better. You have extensive experience leading a multi-province end-to-end payroll process and are looking for the opportunity to provide your expertise to drive change within an exciting industry. As a Senior Payroll Manager, you enjoy leading a team within a collaborative environment and your goal is to ensure excellent service to our Partners, Clinical and Support Centre staff. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are excited to contribute to the success of one of Canada’s Best Managed companies.

This role is based out of Dentalcorp's Toronto Support Centre (181 Bay Street). You will work 4 days in office Mondays through Thursdays, and 1 day from home on Fridays. Reporting to the Director of Finance, Shared Services, you will be responsible for overseeing and managing the accurate and efficient operation of the Workday Payroll function. This involves overseeing the bi-weekly preparation, documentation, and disbursement of payroll in accordance with applicable government legislation for a multi-province Canadian payroll. The Senior Payroll Manager also collaborates with partners in HR, Total Rewards, IT and Operations to support streamlined processes and ensure payroll data integrity. You are a leader who has proven experience effectively managing a team and are driven by excellence.

In this role, you will

• Partner with the Director, Finance Shared Services to develop and execute payroll strategy, addressing challenges and opportunities with data-driven solutions.
• Lead, mentor, and develop a high-performing payroll team, fostering a culture of accountability, collaboration, and excellence.
• Oversee end-to-end bi-weekly payroll processing for Canada and multi-state U.S. employees, ensuring accuracy, compliance, and timely issue resolution.
• Manage monthly, quarterly, and annual payroll filings (T4, W-2, 941, RL-1, etc.), remittances, and reconciliations.
• Ensure accurate and timely distribution of employee tax documents (T4, T4A, PIER, etc.).
• Serve as the go-to Workday Payroll expert, collaborating with system administrators and IT to troubleshoot issues, implement enhancements, and optimize processes.
• Drive post-implementation improvements, ensuring Workday Payroll integrates seamlessly with NetSuite for costing and accruals.
• Develop and maintain best practices for payroll reporting, data integrity, and system efficiency.
• Provide timely, customer-focused responses to payroll inquiries, balancing efficiency with exceptional service.
• Support audits and compliance by preparing payroll data for internal/external auditors and regulatory agencies.
• Champion process improvements, leveraging technology and automation to enhance payroll operations.

What we're looking for

• 5+ years of payroll leadership experience, including 4+ years managing teams in a fast-paced environment.
• Deep expertise in Workday Payroll (3+ years hands-on experience), including configuration, troubleshooting, and optimization.
• Strong knowledge of Canadian and U.S. payroll regulations (multi-state tax, FLSA, statutory filings).
• Certified Payroll Professional (CPP) or Payroll Management Certificate (preferred).
• Analytical mindset—ability to translate data into actionable insights.
• Collaborative approach, working effectively with Finance, HR, and IT teams.
• High integrity, attention to detail, and ability to manage multiple priorities.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

You are an innovative Marketing subject matter expert who is excited to play a pivotal role in a fast-growing organization that supports excellence in healthcare. You love working in a collaborative Team environment, can adapt quickly to change but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their Teams.

This role is based out of our Toronto Support Centre (181 Bay Street) Mondays through Thursdays and Fridays are work from home. Reporting to the Senior Director, Practice Marketing, you will be leading the Marketing for an assigned portfolio of Dental Practices working closely with Operations and directly with our Practices to drive growth. You are the face of Marketing to our Practices.

In this role, you will

• Proactively manage a portfolio of Regional Dental Practices through the use of data and insights
• Be responsible for ongoing portfolio optimization/marketing funnel/deep dive and results presentations to our Operations teams and our network of Dental Practices
• You will put in place Competitive practice scorecards (Fee guide/pricing, reputation management, organic placement, paid placement, local presence management, etc.)
• Leverage patient insights, analytics, and marketing research to inform practice growth opportunities
• Perform monthly KPI reviews with Operations highlighting opportunities and action plans to drive growth
• Own the Marketing action plans for the bottom 10 Practices
• Provide Day-to-day account management of practice portfolios to drive growth
• Build and nurture Practice relationships
• Initiate and rollout Practice level rebrands as applicable
• Be responsible for Complimentary Marketing plan development
• Provide Yearly practice-level budgeting and playbook development
• Budget Control Report for your portfolio of practices
• Proactively contribute to a collaborative and supportive partnership within Marketing and other disciplines including Operations, Finance, Compliance, Real Estate, Talent

What we're looking for

• Minimum of 5-7 years progressive B2C marketing experience. Experience in healthcare services marketing an asset.
• Post-secondary education in Business/Marketing or a related field or equivalent experience
• Self-starter with exceptional project management abilities including managing budgets, vendors and deadlines. Must be able to work independently and with a larger team.
• Demonstrated strong business judgement and decision-making skills with the ability to identify, prioritize and articulate highest impact initiatives
• Strong business acumen, analytical abilities, interpersonal and communication skills.
• Relationship builder: natural ability to develop new and effective relationships with internal and external partners.
• Ability to leverage patient insights, analytics and marketing research to identify growth opportunities
• Strong team orientation and leadership through influence skills: understand and promote interdepartmental approach to problem solving; understand the value of bridging communications gaps.

About Dentalcorp

Dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

You are an innovative Marketing subject matter expert who is excited to play a pivotal role in a fast-growing organization that supports excellence in healthcare. You love working in a collaborative Team environment, can adapt quickly to change but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their Teams.

This role is based out of our Toronto Support Centre (181 Bay Street) Mondays through Thursdays and Fridays are work from home. Reporting to the Senior Director, Practice Marketing, you will be leading the Marketing for an assigned portfolio of Dental Practices working closely with Operations and directly with our Practices to drive growth. You are the face of Marketing to our Practices.

In this role, you will

• Proactively manage a portfolio of Regional Dental Practices through the use of data and insights
• Be responsible for ongoing portfolio optimization/marketing funnel/deep dive and results presentations to our Operations teams and our network of Dental Practices
• You will put in place Competitive practice scorecards (Fee guide/pricing, reputation management, organic placement, paid placement, local presence management, etc.)
• Leverage patient insights, analytics, and marketing research to inform practice growth opportunities
• Perform monthly KPI reviews with Operations highlighting opportunities and action plans to drive growth
• Own the Marketing action plans for the bottom 10 Practices
• Provide Day-to-day account management of practice portfolios to drive growth
• Build and nurture Practice relationships
• Initiate and rollout Practice level rebrands as applicable
• Be responsible for Complimentary Marketing plan development
• Provide Yearly practice-level budgeting and playbook development
• Budget Control Report for your portfolio of practices
• Proactively contribute to a collaborative and supportive partnership within Marketing and other disciplines including Operations, Finance, Compliance, Real Estate, Talent

What we're looking for

• Minimum of 4-5 years progressive B2C marketing experience. Experience in healthcare services marketing an asset.
• Post-secondary education in Business/Marketing or a related field or equivalent experience
• Self-starter with exceptional project management abilities including managing budgets, vendors and deadlines. Must be able to work independently and with a larger team.
• Demonstrated strong business judgement and decision-making skills with the ability to identify, prioritize and articulate highest impact initiatives
• Strong business acumen, analytical abilities, interpersonal and communication skills.
• Relationship builder: natural ability to develop new and effective relationships with internal and external partners.
• Ability to leverage patient insights, analytics and marketing research to identify growth opportunities
• Strong team orientation and leadership through influence skills: understand and promote interdepartmental approach to problem solving; understand the value of bridging communications gaps.

About Dentalcorp

Dentalcorp is Canada's largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
 

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

You are an innovative, service-oriented individual who is excited to be a part of a fast-growing company that enables the best to be even better. You are a highly experienced multi-unit leader looking for the opportunity to provide your expertise to drive change within a healthcare company. As a Director of Operations, you enjoy leading teams within a collaborative environment and your goal is to ensure excellent service to our Patients, Partners and their clinic teams. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company.

This is a remote position however you will be responsible for extensive travel with frequent practice visits within the Greater Vancouver and Vancouver Island Area approximately 3 to 4 days a week. Reporting into the Vice President, Operations, the Director of Operations will be responsible for supporting the ambitions of our valued Partners throughout the province by delivering our expertise in key business areas resulting in optimal patient care and creation of value for our stakeholders. You are a leader who has proven experience effectively managing a team, supporting our Partners in delivering best in class patient care and are driven by excellence.

• You thrive in a high-growth environment
• You adapt quickly to change
• You’re a subject matter expert in your field and can influence others
• You’re customer service oriented

In this role, you will

• You will be the primary relationship manager and support contact to an assigned practice network and will oversee up to 15 practice locations and lead a team of Regional Managers
• Identify opportunities to optimize practices driving service excellence and growth, accountable for annual targets
• Develop and implement action plans for each dental practice
• Identify and implement operating efficiencies and opportunities that optimize patient care & experience, grow revenues and profitability, drive engagement for practice level staff and ensure practices are physically maintained to set standards
• Identify opportunities to foster relationships and synergies across assigned practice network
• Identify opportunities and step in as necessary to improve the partnership between Practice Community and Support Centre to ensure service excellence
• Facilitate and support opportunities to assist practices and drive goals through Support Centre SMEs (e.g. central operations team) through the execution and/or implementation of new programs
• Mentor, develop, and lead a team of Regional and Practice Managers

What we're looking for

• University or College Diploma in retail, business or office administration or related experience
• Growth-inspired, attention to detail focused leader with three to five years experience in multi-unit Dental Practice Management or Healthcare related Industry experience
• Strong business insight and extensive experience in managing P&L, forecasting and budgeting
• Proven ability to drive sustainable, measurable, and profitable growth through rigour around financial and operating KPIs and metrics
• Excellent leadership and collaboration skills; proven ability to establish and maintain effective and cooperative working relationships across diverse groups and levels
• Proven ability to execute large-scale projects involving numerous stakeholders
• Strong organizational and time management skills and ability to manage numerous projects simultaneously
• Must have drivers license and a vehicle with strong willingness to travel ( overnight stays will be required)

Salary Range: The base annual salary range is $140,000 to 150,000 (plus a bonus of up to 25% and competitive total rewards and benefits package). Salary is determined based on the candidate’s work experience and will be discussed during the interview process.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental Practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental Practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and Patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Votre profil

Vous êtes une personne innovatrice, axée sur le service et ravie de faire partie d'une organisation en croissance rapide qui permet aux meilleurs d'être encore meilleurs. Vous avez de l’expérience en coordination, mais recherchez l'opportunité de poursuivre votre apprentissage et de conduire le changement au sein d'un secteur passionnant.  Vous aimez travailler dans un environnement d'équipe collaboratif, mais appréciez également votre autonomie pour accomplir des tâches et fournir un excellent service à nos partenaires et à leurs équipes.

Vous travaillerez à distance dans la région de Montréal initialement, puis éventuellement en personne dans notre bureau de Montréal.  Vous travaillerez principalement avec l'équipe des opérations du Québec. En collaboration avec le spécialiste des opérations et le PMO, vous serez responsable de la coordination et du soutien aux réunions clés de l'équipe des opérations telles que les appels mensuels des responsables de pratique, les examens commerciaux hebdomadaires, mensuels et trimestriels et les réunions régionales. En tant que coordonnateur(trice), vous allez être responsable pour l'organisation et la tenue de divers dossiers d'information pour l'équipe, notamment les plans d'action de nos cliniques dentaires et d'autres activités qui maintiennent l'équipe organisée et efficace. Le coordonnateur(trice) fournira également un soutien à l'ensemble de l'équipe des opérations, l'objectif principal étant le soutien à notre équipe et à nos cliniques dentaires dans la province de Québec.  Relevant du directeur principal de l'optimisation des processus, de la stratégie et du PMO, le poste contribue à la coordination de divers programmes liés aux opérations.

Responsabilités 

• Soutenir de manière proactive l'équipe des opérations avec des outils efficaces, la gestion des données, des listes de cliniques dentaires, la tenue de dossiers, le suivi et la création de rapports sur les mesures mensuelles pour évaluer l'efficacité continue de diverses initiatives.
• Diriger divers projets opérationnels en collaboration avec des équipes interfonctionnelles.
• Améliorer les processus si nécessaire grâce à l'analyse et à la pensée créative
• Aider à la mise en œuvre et à la gestion des outils et du matériel de soutien aux opérations.
• Compiler, rédiger, éditer, traduire et relire le contenu technique et les communications d'une équipe de divers experts en la matière et les transformer en informations claires et percutantes pour soutenir les objectifs commerciaux.
• Prendre des initiatives en organisant efficacement diverses réunions d'exploitation, y compris la création/consolidation de présentations, la sélection du lieu, la logistique, les communications, etc.
• Organiser de grands événements régionaux (50+) en collaboration avec l'équipe de direction des opérations. Soutenir à la fois l'équipe du Québec et celle des opérations au sens large, avec des réunions, des webinaires, etc., y compris des invitations, la préparation de documents justificatifs, la publication de récapitulatifs, de plats à emporter, etc.
• Soutien administratif à l'équipe du Québec selon les besoins
• Créer et examiner des rapports pour surveiller et améliorer l'efficacité de l'équipe et rationaliser les opérations quotidiennes
• Effectuer diverses analyses pour aider l'équipe des opérations à prioriser et à mettre en œuvre des améliorations
• Administration financière (rapprochements, projets, événements et dépenses)

Qualifications

• Doit être parfaitement bilingue en français et en anglais car il y aura des interactions à l’échelle nationale à travers le Canada.
• Une expérience antérieure de travail dans un cabinet dentaire est un atout
• Études postsecondaires (diplôme collégial ou universitaire de préférence)
• Au moins 2 à 3 ans d'expérience en coordination de projets, administration d'équipe et planification d'événements.
• Capacité avérée à diriger des initiatives de manière autonome du début à la fin, en obtenant des résultats positifs avec un minimum de supervision.
• Capacité à gérer simultanément des tâches/projets et à s'adapter à l'évolution des priorités.
• Capacité à gérer des tâches/projets simultanément et à faire face à des priorités changeantes
• Solides compétences en communication, tant verbale qu'écrite, avec une expérience en traduction comme un atout.
• Très soucieux du détail et organisé, qui aime construire une structure et des processus.
• Démontre de solides compétences en résolution de problèmes et un bon jugement
• Solides compétences organisationnelles et capacité à faire preuve de flexibilité et à s'adapter à l'évolution des priorités.
• Capable d'établir et d'entretenir de solides relations de travail avec les parties prenantes internes et externes
• Connaissance pratique avancée des applications MS Office, à savoir Outlook, Teams, Word, Excel et PowerPoint.
• Connaissance du logiciel Smartsheet est un atout

À propos de Dentalcorp

Dentalcorp est le réseau dentaire le plus grand et en plus forte croissance au Canada, engagé à faire progresser le bien-être général des Canadiens en offrant les meilleurs résultats cliniques et des expériences inoubliables. Dentalcorp acquiert des cliniques dentaires de premier plan, unissant son réseau dans un objectif commun : être le réseau de soins de santé le plus fiable au Canada. Tirant parti de sa technologie, de son savoir-faire et de son envergure à la pointe de l'industrie, Dentalcorp offre aux professionnels l'opportunité unique de conserver leur autonomie clinique tout en libérant leur potentiel de croissance future.

Les candidats doivent être légalement autorisés à travailler au Canada. Chez Dentalcorp, nous reconnaissons que l'inclusivité et la diversité renforcent notre culture et nous rendent meilleurs. Nous nous engageons à faire en sorte que les talents que nous embauchons reflètent la diversité des communautés et des patients que nous servons. Afin d'assurer l'égalité des chances pour tous les candidats, nous encourageons fortement les candidats nécessitant un accommodement à en informer leur recruteur lors du processus de recrutement/sélection. Nous remercions tous les candidats d'avoir pris le temps de postuler, cependant, seules les personnes sélectionnées pour une entrevue seront contactées.

Who you are 

You are a service-oriented individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have some experience with coordination but are looking for the opportunity to continue your learning and drive change within an exciting industry. You love working in a collaborative team environment but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams.

You will initially work from your home office in the Montreal region and then in person out of our Montreal office. You will be working primarily with the Québec Operations Team. In collaboration with the Operations Specialist, and PMO you will be responsible for coordinating and supporting key Operations team meetings such as the monthly Practice Managers Calls, Weekly, Monthly, and Quarterly Business Reviews, and Regional Meetings. As the Coordinator, you will also organize and maintain various information files for the team including, Practice action Plans, and other activities that keep the team organized and efficient. The coordinator will also provide support to the entire Operations Team with the primary focus being support for our Québec team and practices.  Reporting to the Sr. Director of Process Optimization, Strategy & PMO the position contributes to the coordination of various operations related programs. 

Responsibilities

• Proactively support the Operations team with effective tools, management of data, practice lists, record keeping, tracking, and reporting on monthly metrics to assess the ongoing effectiveness of various initiatives 
• Lead various Operations projects in collaboration with cross-functional teams 
• Improve processes when needed through analysis and creative thinking 
• Assist with the implementation and management of Operations support tools and materials. 
• Compile, write, edit, translate and proofread technical content and communications from a team of various subject matter experts and transform it into clear and impactful insights to support business objectives. 
• Take initiative by effectively organizing various Operations Meetings including presentation creation/consolidation, venue selection, logistics, communications, etc.  
• Organize large, regional events (50+) in collaboration with the Operations leadership team. Support both the Quebec and broader Operations team, with meetings, webinars, etc. including invites, preparation of supporting documents, publishing of recaps, takeaways, etc. 
• Administrative support for the Quebec Team as needed  
• Create and review reports to monitor and boost team efficiency and streamline daily operations 
• Perform various analysis to assist the operations team in prioritizing and implementing improvements
• Financial administration (reconciliations, projects, events & expenses) 

What we’re looking for 

• Must be fluently Bilingual in both French and English as there will be National Interactions with different stakeholders across Canada.
• Previous experience working in a dental practice is an asset 
• Post-secondary education (College diploma or University degree preferred) 
• Minimum 2 to 3 years of project coordination, team administration, and event planning
• Proven ability to independently lead initiatives from start to finish, driving successful outcomes with minimal oversight.
• Ability to manage tasks/projects simultaneously and deal with changing priorities 
• Strong leadership skills in navigating and delivering results through ambiguity, adapting quickly to evolving priorities.
• Solid communication skills, both verbal and written with experience translating as an asset 
• Highly detail oriented and organized who enjoys building structure and process
• Demonstrates strong problem-solving skills and good judgment 
• Strong organizational skills and the ability to be flexible and adjust to changing priorities 
• Able to build and maintain strong working relationships with internal and external stakeholders 
• Advanced working knowledge of MS Office applications i.e. Outlook, Teams, Word, Excel and PowerPoint 
• Knowledge of Smartsheet software is an asset 

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental Practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental Practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
 

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and Patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Il s'agit d'un contrat à durée déterminée d'un an

Votre profil

Vous êtes une personne axée sur le service qui désire faire partie d'une organisation en croissance rapide qui permet aux meilleurs talents de devenir encore meilleurs. Vous avez de l'expérience en recrutement et vous cherchez une opportunité d'utiliser votre expertise pour susciter le changement au sein d'une industrie passionnante. Vous aimez travailler dans un environnement collaboratif, mais appréciez également votre autonomie afin d’accomplir vos tâches et fournir un excellent service à nos partenaires et à leurs équipes.

Vous travaillerez selon un modèle de travail hybride qui consistera en 4 jours de travail à domicile et 1 jour par semaine au bureau de Montréal. Relevant du Gestionnaire, Talent, vous travaillerez en partenariat avec les cliniques dentaires de notre réseaux pour gérer leurs talents et leurs besoins en personnel. L'acquisition et la rétention des talents sont la clé du succès de Dentalcorp, et l'équipe de Talent est une ressource inestimable pour nos partenaires. Vous occuperez un siège important à la table de discussion et contribuerez de manière directe aux décisions. Vous aurez à vous déplacer occasionnellement pour assister à divers événements sur le campus.

Dans ce rôle, vous devrez

• Agir en tant qu'expert en la matière pour des rôles comprenant (mais sans s'y limiter) les hygiénistes dentaires, les gestionnaires de cliniques et les assistant(e)s dentaires
• Agir en tant qu'ambassadeur de la marque dentalcorp - raconter notre histoire et attirer les meilleurs talents
• Conseiller l'entreprise sur les nouvelles tendances en matière d’attraction de talents et fournir une nouvelle perspective
• Gérez votre portefeuille en tirant parti : de la veille concurrentielle, des meilleures pratiques d'embauche, des informations sur les salaires et des tendances sectorielles spécifiques au marché
• Proposer de nouvelle stratégies de recrutement créatifs pour obtenir des résultats exceptionnels
• Identifier et exécuter diverses techniques de réseautage proactif: recherches booléennes, événements de réseautage, programmes de parrainage, médias sociaux, salons de l'emploi, etc.
• Apporter de nouvelles idées et solutions pour s'assurer que le processus de recrutement reste à jour et offre la meilleure expérience aux candidats et aux responsables du recrutement
• Exécuter la stratégie Campus auprès des cégeps et des écoles de la province de Québec
• Collaborer avec notre équipe de marketing et notre équipe de marque employeur pour concevoir et exécuter des campagnes de recrutement personnalisées
• Pré-qualifier, passer en entrevue, évaluer les candidats et guider les décisions d'embauche
• Négociez et prolongez les offres d'emploi tout en faisant preuve de créativité
• Superviser l'intégration des nouveaux employés, la création de lettres d'offre, les vérifications des antécédents
• Établir une forte présence sur les médias sociaux et promouvoir activement nos opportunités et notre culture.
• Établissez des partenariats avec des associations

Ce que nous recherchons

• 2 à 3 ans d'expérience en matière de recrutement, de préférence avec une exposition à des environnements d'entreprise et d'agence ou une expérience connexe dans le secteur dentaire.
• Vous devrez être parfaitement bilingue en français et en anglais, car vous serez amené à communiquer avec des parties prenantes dans d'autres régions du Canada.
• Forte expérience des médias sociaux et du réseautage
• Expérience dans le domaine du recrutement à haut volume et passion pour la mise à disposition des meilleurs talents dans un environnement en évolution rapide.
• Des compétences exceptionnelles en matière de communication, avec la capacité de transmettre efficacement les opportunités et d'engager les candidats.
• Débrouillardise et aptitude à remettre en question le statu quo, en proposant des solutions créatives pour répondre à des besoins complexes en matière de talents.
• Capacité d'adaptation et résilience pour faire face à l'évolution des exigences et des priorités.
• Solides compétences organisationnelles et passion pour l'exploitation des données afin d'éclairer les décisions.

À propos de Dentalcorp

Dentalcorp se concentre sur l'acquisition et le partenariat avec des cliniques dentaires orienté sur la croissance, généralistes ou spécialisées qui se positionnent comme étant des leaders dans leur communauté et ce partout au Canada. Notre proposition de valeur unique permet à nos dentistes partenaires de conserver leur autonomie clinique et opérationnelle tout en les incitant à atteindre une croissance personnelle et professionnelle ambitieuse. Nos connaissances stratégiques et notre expertise sans précédent placent nos partenaires à l'avant-garde de la prestation de soins dentaire aux patients.

Les candidats doivent être légalement admissibles à travailler au Canada. Chez Dentalcorp, nous reconnaissons que l'inclusivité et la diversité renforcent notre culture et nous rendent meilleurs. Nous nous engageons à faire en sorte que les talents que nous embauchons reflètent la diversité des communautés et des patients que nous servons. Afin d'assurer l'égalité des chances pour tous les candidats, nous encourageons fortement les candidats nécessitant un accommodement à en informer leur recruteur lors du processus de recrutement/sélection. Nous remercions tous les candidats d'avoir pris le temps de postuler, cependant, seules les personnes sélectionnées pour une entrevue seront contactées.

This is a 1 year fixed term contract opportunity

Who you are

You are a service-oriented individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience in Recruitment and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams.

The successful candidate will have a hybrid work schedule which will consist of 4 days work from home and 1 day a week from our Montreal office. Reporting into the Recruitment Manager and working with the Recruitment team, you will collaborate with your portfolio of dental practices to manage their talent and staffing needs. Recruitment is key to Dentalcorp’s success, and the Recruitment team is an invaluable resource to our Partners. You will be required to travel occasionally to various campus events.

In this role, you will

• Act as a subject matter expert for roles including (but not limited to) dental hygienists, clinic managers and dental assistants
• Act as a Dentalcorp brand ambassador - telling our story and attracting top talent
• Advise the company on new talent attraction trends and provide a fresh perspective
• Manage your portfolio by leveraging: competitive intelligence, best hiring practices, salary information and market-specific industry trends
• Propose creative new recruitment strategies to achieve exceptional results
• Identify and execute various proactive networking techniques: Boolean searches, networking events, referral programs, social media, job fairs, etc.
• Provide new ideas and solutions to ensure that the recruitment process remains current and provides the best experience for candidates and hiring managers.
• Execute the Campus strategy with CEGEPs and schools in the province of Quebec
• Collaborate with our marketing and employer branding teams to design and execute customized recruitment campaigns
• Pre-qualify, interview, evaluate candidates and guide hiring decisions
• Creatively negotiate and extend job offers
• Oversee new hire onboarding, offer letter creation, background checks
• Establish a strong social media presence and actively promote our opportunities and culture.
• Establish partnerships with associations

What we're looking for

• 2 to 3 years of recruitment experience, preferably with exposure to both corporate and agency environments or related experience in the dental industry.
• Must be fluently bilingual in French and English, as you will be communicating with stakeholders in other parts of Canada.
• Strong Social Media and Networking experience
• Experience in high-volume recruitment and a passion for delivering top talent in a fast-paced setting.
• Exceptional communication skills with the ability to effectively convey opportunities and engage candidates.
• Resourcefulness and a knack for challenging the status quo, offering creative solutions to complex talent needs.
• Adaptability and resilience in navigating evolving requirements and priorities.
• Strong organizational skills and a passion for leveraging data to inform decisions.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
 

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

You are an innovative, service-oriented individual who is excited to be a part of a fast-growing company that enables the best to be even better. You are a highly experienced multi-unit leader looking for the opportunity to provide your expertise to drive change within a healthcare company. As a Director of Operations, you enjoy leading teams within a collaborative environment and your goal is to ensure excellent service to our Patients, Partners and their clinic teams. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company.

This is a remote position however you will be responsible for extensive travel with frequent practice visits within Alberta approximately 3 to 4 days a week. Reporting into the Vice President, Operations, the Director of Operations will be responsible for supporting the ambitions of our valued Partners throughout the province by delivering our expertise in key business areas resulting in optimal patient care and creation of value for our stakeholders. You are a leader who has proven experience effectively managing a team, supporting our Partners in delivering best in class patient care and are driven by excellence.

• You thrive in a high-growth environment
• You adapt quickly to change
• You’re a subject matter expert in your field and can influence others
• You’re customer service oriented

In this role, you will

• You will be the primary relationship manager and support contact to an assigned practice network and will lead a team of Regional Managers
• Identify opportunities to optimize practices driving service excellence and growth, accountable for annual targets
• Develop and implement action plans for each dental practice
• Identify and implement operating efficiencies and opportunities that optimize patient care & experience, grow revenues and profitability, drive engagement for practice level staff and ensure practices are physically maintained to set standards
• Identify opportunities to foster relationships and synergies across assigned practice network
• Identify opportunities and step in as necessary to improve the partnership between Practice Community and Support Centre to ensure service excellence
• Facilitate and support opportunities to assist practices and drive goals through Support Centre SMEs (e.g. central operations team) through the execution and/or implementation of new programs
• Mentor, develop, and lead a team of Regional and Practice Managers

What we're looking for

• University or College Diploma in retail, business or office administration or related experience
• Growth-inspired, attention to detail focused leader with three to five years experience in multi-unit Dental Practice Management or Healthcare related Industry experience
• Strong business insight and extensive experience in managing P&L, forecasting and budgeting
• Proven ability to drive sustainable, measurable, and profitable growth through rigour around financial and operating KPIs and metrics
• Excellent leadership and collaboration skills; proven ability to establish and maintain effective and cooperative working relationships across diverse groups and levels
• Proven ability to execute large-scale projects involving numerous stakeholders
• Strong organizational and time management skills and ability to manage numerous projects simultaneously
• Must have drivers license and a vehicle with strong willingness to travel ( overnight stays will be required)

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental Practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental Practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
 

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and Patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

You are an innovative, service-oriented individual who is excited to be a part of a fast-growing company that enables the best to be even better. You are a highly experienced multi-unit leader looking for the opportunity to provide your expertise to drive change within a healthcare company. As a Director of Operations, you enjoy leading teams within a collaborative environment and your goal is to ensure excellent service to our Patients, Partners and their clinic teams. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company.

This is a remote position however you will be responsible for extensive travel with frequent practice visits within Alberta approximately 3 to 4 days a week. Reporting into the Vice President, Operations, the Director of Operations will be responsible for supporting the ambitions of our valued Partners throughout the province by delivering our expertise in key business areas resulting in optimal patient care and creation of value for our stakeholders. You are a leader who has proven experience effectively managing a team, supporting our Partners in delivering best in class patient care and are driven by excellence.

• You thrive in a high-growth environment
• You adapt quickly to change
• You’re a subject matter expert in your field and can influence others
• You’re customer service oriented

In this role, you will

• You will be the primary relationship manager and support contact to an assigned practice network and will lead a team of Regional Managers
• Identify opportunities to optimize practices driving service excellence and growth, accountable for annual targets
• Develop and implement action plans for each dental practice
• Identify and implement operating efficiencies and opportunities that optimize patient care & experience, grow revenues and profitability, drive engagement for practice level staff and ensure practices are physically maintained to set standards
• Identify opportunities to foster relationships and synergies across assigned practice network
• Identify opportunities and step in as necessary to improve the partnership between Practice Community and Support Centre to ensure service excellence
• Facilitate and support opportunities to assist practices and drive goals through Support Centre SMEs (e.g. central operations team) through the execution and/or implementation of new programs
• Mentor, develop, and lead a team of Regional and Practice Managers

What we're looking for

• University or College Diploma in retail, business or office administration or related experience
• Growth-inspired, attention to detail focused leader with three to five years experience in multi-unit Dental Practice Management or Healthcare related Industry experience
• Strong business insight and extensive experience in managing P&L, forecasting and budgeting
• Proven ability to drive sustainable, measurable, and profitable growth through rigour around financial and operating KPIs and metrics
• Excellent leadership and collaboration skills; proven ability to establish and maintain effective and cooperative working relationships across diverse groups and levels
• Proven ability to execute large-scale projects involving numerous stakeholders
• Strong organizational and time management skills and ability to manage numerous projects simultaneously
• Must have drivers license and a vehicle with strong willingness to travel ( overnight stays will be required)

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental Practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental Practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.
 

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and Patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.

Who you are

You are an innovative, service-oriented individual who is excited to be a part of a fast-growing company that enables the best to be even better. You are a highly experienced multi-unit leader looking for the opportunity to provide your expertise to drive change within a healthcare company. As a Director of Operations, you enjoy leading teams within a collaborative environment and your goal is to ensure excellent service to our Patients, Partners and their clinic teams. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company.

This is a remote position however you will be responsible for extensive travel with frequent practice visits within the Greater Vancouver and Vancouver Island Area approximately 3 to 4 days a week. Reporting into the Vice President, Operations, the Director of Operations will be responsible for supporting the ambitions of our valued Partners throughout the province by delivering our expertise in key business areas resulting in optimal patient care and creation of value for our stakeholders. You are a leader who has proven experience effectively managing a team, supporting our Partners in delivering best in class patient care and are driven by excellence.

• You thrive in a high-growth environment
• You adapt quickly to change
• You’re a subject matter expert in your field and can influence others
• You’re customer service oriented

In this role, you will

• You will be the primary relationship manager and support contact to an assigned practice network and will oversee up to 15 practice locations and lead a team of Regional Managers
• Identify opportunities to optimize practices driving service excellence and growth, accountable for annual targets
• Develop and implement action plans for each dental practice
• Identify and implement operating efficiencies and opportunities that optimize patient care & experience, grow revenues and profitability, drive engagement for practice level staff and ensure practices are physically maintained to set standards
• Identify opportunities to foster relationships and synergies across assigned practice network
• Identify opportunities and step in as necessary to improve the partnership between Practice Community and Support Centre to ensure service excellence
• Facilitate and support opportunities to assist practices and drive goals through Support Centre SMEs (e.g. central operations team) through the execution and/or implementation of new programs
• Mentor, develop, and lead a team of Regional and Practice Managers

What we're looking for

• University or College Diploma in retail, business or office administration or related experience
• Growth-inspired, attention to detail focused leader with three to five years experience in multi-unit Dental Practice Management or Healthcare related Industry experience
• Strong business insight and extensive experience in managing P&L, forecasting and budgeting
• Proven ability to drive sustainable, measurable, and profitable growth through rigour around financial and operating KPIs and metrics
• Excellent leadership and collaboration skills; proven ability to establish and maintain effective and cooperative working relationships across diverse groups and levels
• Proven ability to execute large-scale projects involving numerous stakeholders
• Strong organizational and time management skills and ability to manage numerous projects simultaneously
• Must have drivers license and a vehicle with strong willingness to travel ( overnight stays will be required)

Salary Range: The base annual salary range is $140,000 to 150,000 (plus a bonus of up to 25% and competitive total rewards and benefits package). Salary is determined based on the candidate’s work experience and will be discussed during the interview process.

About Dentalcorp

Dentalcorp is Canada’s largest and fastest growing network of dental Practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental Practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. At Dentalcorp, we recognize that inclusivity and diversity strengthen our culture and make us better. We are committed to ensuring that the talent we hire is reflective of the diverse communities and Patients we serve. To ensure equal opportunity for all candidates, we strongly encourage applicants requiring an accommodation to let their recruiter know during the recruitment/selection process. We appreciate all applicants for taking the time to apply, however, only those selected for an interview will be contacted.