Practice/Office Manager Opportunities

Située à Gatineau, à proximité du pont Alonzo-Wright, la Clinique Dentaire Dr. Alain Quinn offre des soins dentaires de qualité. Des soins préventifs aux services esthétiques, les familles font confiance à notre clinique pour les soins dentaire accessibles pour tous les âges.

La Clinique Dentaire Dr. Alain Quinn recherche un(e) Gestionnaire Clinique Dentaire pour rejoindre son équipe. Le ou la candidat(e) retenu(e) aura une passion pour nouer des relations fortes avec les patients et contribuer à la réussite du cabinet. Vous aurez l’occasion de travailler et d’apprendre aux côtés d’une équipe de professionnels dentaires performante.

Responsabilités:

Planification et exécution opérationnelles

• Construire et exécuter des plans pour améliorer les opérations quotidiennes de la pratique en assurant une productivité maximale, l'excellence opérationnelle et l'efficacité
• Collaborer avec le partenaire et le principe de la pratique pour établir et assurer l'alignement des cibles de la pratique et des stratégies et plans d'exécution
• Travaille à améliorer les opérations quotidiennes de la pratique; élaborer des stratégies pour augmenter la croissance organique des patients
• Examiner constamment l'environnement de la clinique et les indicateurs commerciaux clés pour identifier les problèmes, les préoccupations et les opportunités d'amélioration afin de fournir un coaching et une direction à l'équipe

Gestion du P&L

• Responsable de l'atteinte des objectifs financiers, se concentrer sur l'augmentation des revenus (visites et services), l'EBITDA, l'optimisation des modèles de main-d'œuvre, les consommables et autres dépenses contrôlables
• Gérer tous les aspects des finances de la pratique dentaire en examinant et en améliorant les rapports de pratique
• Responsable de l'atteinte et du dépassement des objectifs de production et du contrôle des coûts d'exploitation, en maintenant des marges bénéficiaires élevées

Expérience du patient

• Assurer un service à la clientèle exceptionnel avec un talent pour fidéliser et se concentrer sur la prestation de soins optimaux aux patients
• Affichez le patient avant tout en formant et en tenant l'équipe responsable de la prestation de soins optimaux au patient
• Aligner la planification du traitement sur les besoins du patient et se concentrer sur les meilleurs soins de santé bucco-dentaire; s'assurer que tous les patients disposent des meilleures et multiples options lors de la prise de décision
• Résoudre les préoccupations des patients, enquêter sur les plaintes des patients et résoudre les conflits
• Communiquer avec les compagnies d'assurance et maintenir une compréhension des normes d'assurance

Conformité et sécurité des patients

• Partenariat avec la conformité, le DC Institute et les ressources humaines pour s'assurer que la clinique est entièrement conforme et répond aux normes réglementaires provinciales en matière de santé
• Mener par l'exemple. Gérer et superviser tous les programmes de conformité au sein de la pratique
• S'assurer que toutes les normes de santé sont respectées ou dépassées et fait de la sécurité des patients une priorité absolue
• Veiller de manière proactive à ce que tous les domaines à risque soient identifiés et traités en temps opportun et conformément aux normes établies et à la législation applicable
• Travailler conformément aux politiques et procédures de santé et de sécurité du cabinet et conformément à la législation provinciale applicable

Direction

• Diriger, coacher et motiver l'équipe et les collègues pour améliorer la productivité, l'engagement et la rétention des clients. Recruter constamment de grands talents pour rejoindre l'équipe
• Gérer l'équipe avec intégrité, honnêteté et connaissance
• Mobiliser et constituer une équipe grâce à un recrutement efficace, une formation et une gestion continue du rendement, des relations avec les employés, des évaluations du rendement et la conformité en matière de santé et de sécurité
• Piloter la mise en œuvre des programmes, politiques et procédures de l'entreprise en soutenant les plans d'action et en motivant directement l'équipe à atteindre les objectifs opérationnels et de l'entreprise
• Établit et maintient une communication efficace tout au long de la pratique, y compris des réunions quotidiennes et des réunions d'équipe
• Générez de la valeur pour la pratique en optimisant les services du centre d'assistance et les relations avec les collègues

Gestion et administration

• Assurer une utilisation optimale des services du centre de support
• Assurer une planification efficace de l'équipe et des patients
• Responsable de tous les arrangements financiers des patients / plan de paiement
• Gérer et analyser les coûts de personnel quotidiens et l'administration de la paie; superviser le processus des comptes débiteurs

Exigences pour le poste:

• Diplôme universitaire ou collégial en administration de commerce de détail, d'affaires ou de bureau
• 3-5 ans d’expérience dans la vente au détail ou les services, y compris l’expérience dans des postes de supervision / gestion dans un environnement de vente au détail, de service ou de soins de santé
• Solide sens des affaires et vaste expérience dans la gestion du compte de résultat, des prévisions et de la budgétisation
• Maîtrise de l'utilisation des logiciels dentaires et de la suite Microsoft Office
• Connaissance et capacité démontrée des valeurs de l'entreprise; collaboration, intégrité, excellence et innovation

Nous recherchons un(e) Gestionnaire Clinique Dentaire pour rejoindre notre équipe sur la Rive-Sud. Le ou la candidat(e) retenu(e) aura une passion pour nouer des relations fortes avec les patients et contribuer à la réussite du cabinet. Vous aurez l’occasion de travailler et d’apprendre aux côtés d’une équipe de professionnels dentaires performante.

Responsabilités:

Planification et exécution opérationnelles

• Construire et exécuter des plans pour améliorer les opérations quotidiennes de la pratique en assurant une productivité maximale, l'excellence opérationnelle et l'efficacité
• Collaborer avec le partenaire et le principe de la pratique pour établir et assurer l'alignement des cibles de la pratique et des stratégies et plans d'exécution
• Travaille à améliorer les opérations quotidiennes de la pratique; élaborer des stratégies pour augmenter la croissance organique des patients
• Examiner constamment l'environnement de la clinique et les indicateurs commerciaux clés pour identifier les problèmes, les préoccupations et les opportunités d'amélioration afin de fournir un coaching et une direction à l'équipe

Gestion du P&L

• Responsable de l'atteinte des objectifs financiers, se concentrer sur l'augmentation des revenus (visites et services), l'EBITDA, l'optimisation des modèles de main-d'œuvre, les consommables et autres dépenses contrôlables
• Gérer tous les aspects des finances de la pratique dentaire en examinant et en améliorant les rapports de pratique
• Responsable de l'atteinte et du dépassement des objectifs de production et du contrôle des coûts d'exploitation, en maintenant des marges bénéficiaires élevées

Expérience du patient

• Assurer un service à la clientèle exceptionnel avec un talent pour fidéliser et se concentrer sur la prestation de soins optimaux aux patients
• Affichez le patient avant tout en formant et en tenant l'équipe responsable de la prestation de soins optimaux au patient
• Aligner la planification du traitement sur les besoins du patient et se concentrer sur les meilleurs soins de santé bucco-dentaire; s'assurer que tous les patients disposent des meilleures et multiples options lors de la prise de décision
• Résoudre les préoccupations des patients, enquêter sur les plaintes des patients et résoudre les conflits
• Communiquer avec les compagnies d'assurance et maintenir une compréhension des normes d'assurance

Conformité et sécurité des patients

• Partenariat avec la conformité, le DC Institute et les ressources humaines pour s'assurer que la clinique est entièrement conforme et répond aux normes réglementaires provinciales en matière de santé
• Mener par l'exemple. Gérer et superviser tous les programmes de conformité au sein de la pratique
• S'assurer que toutes les normes de santé sont respectées ou dépassées et fait de la sécurité des patients une priorité absolue
• Veiller de manière proactive à ce que tous les domaines à risque soient identifiés et traités en temps opportun et conformément aux normes établies et à la législation applicable
• Travailler conformément aux politiques et procédures de santé et de sécurité du cabinet et conformément à la législation provinciale applicable

Direction

• Diriger, coacher et motiver l'équipe et les collègues pour améliorer la productivité, l'engagement et la rétention des clients. Recruter constamment de grands talents pour rejoindre l'équipe
• Gérer l'équipe avec intégrité, honnêteté et connaissance
• Mobiliser et constituer une équipe grâce à un recrutement efficace, une formation et une gestion continue du rendement, des relations avec les employés, des évaluations du rendement et la conformité en matière de santé et de sécurité
• Piloter la mise en œuvre des programmes, politiques et procédures de l'entreprise en soutenant les plans d'action et en motivant directement l'équipe à atteindre les objectifs opérationnels et de l'entreprise
• Établit et maintient une communication efficace tout au long de la pratique, y compris des réunions quotidiennes et des réunions d'équipe
• Générez de la valeur pour la pratique en optimisant les services du centre d'assistance et les relations avec les collègues

Gestion et administration

• Assurer une utilisation optimale des services du centre de support
• Assurer une planification efficace de l'équipe et des patients
• Responsable de tous les arrangements financiers des patients / plan de paiement
• Gérer et analyser les coûts de personnel quotidiens et l'administration de la paie; superviser le processus des comptes débiteurs

Exigences pour le poste:

• Diplôme universitaire ou collégial en administration de commerce de détail, d'affaires ou de bureau
• 3-5 ans d’expérience dans la vente au détail ou les services, y compris l’expérience dans des postes de supervision / gestion dans un environnement de vente au détail, de service ou de soins de santé
• Solide sens des affaires et vaste expérience dans la gestion du compte de résultat, des prévisions et de la budgétisation
• Maîtrise de l'utilisation des logiciels dentaires et de la suite Microsoft Office
• Connaissance et capacité démontrée des valeurs de l'entreprise; collaboration, intégrité, excellence et innovation

About us:  

At dentalcorp, we enable the best to be even better. We are committed to providing unprecedented strategic insights and expertise that place our Partners and their teams at the forefront of oral care. As an employee within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians, while having greater access to the most advanced treatment technologies and training & development.  

dentalcorp is committed to our values in everything that we do. Our four key pillars - integrity, innovation, collaboration and excellence define us, inspire us and drive us to make a difference.

https://www.dentalcorp.ca/site/home

The opportunity 

We are currently looking for a Practice Manager to join our team and oversee 3 dental practices (The Accolade Dental Centre, Markham Steeles Dental Centre and Church Wellesley Dental Centre). The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people and enhancing the patience experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with needs of patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when deciding on services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintain health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:  

Located conveniently in Blackburn Hamlet, Bearbrook Dental Centre is home to many dedicated team members who are excited to meet you! Dentists Dr. Danic and Dr. Dao have been serving the Blackburn and Ottawa Communities for over 25 years!

We are proud members of the community and are always welcoming new patients to join the Bearbrook Dental Centre family. We offer a comprehensive range of dental services including general dentistry, cosmetic options, oral surgery, and orthodontics for both children and adults.

We pride ourselves on providing quality dental care and 5 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

www.bearbrookdental.ca    

Schedule: Full-Time (up to 40 hours/week)

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people and enhancing the patience experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with needs of patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when decisioning services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintain health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Cedars Dental provides Ottawa Cosmetic, Family, and General Dentistry services, located just one minute from the Billings Bridge Shopping Centre. We offer complimentary parking and easy access to public transit. New patients are always welcome and we look forward to making you smile. We provide cosmetic dentistry, orthodontics, dental implants, oral sedation, root canal, periodontics, Invisalign, CEREC and a wide range of dental services in Ottawa.

https://drkamil.com/

Schedule: Full-Time (up to 40 hours/week) – Monday & Wednesday (8-6), Tuesday & Thursday (7:30-5) and Friday (8-2)

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people and enhancing the patience experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with needs of patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when decisioning services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintain health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:

At Greenbank Hunt Club Dental Centre, Dr. Ahmed and Dr. Singh provide the Ottawa community with a wide range of dental services for the whole family.  Our family-oriented practice has a fun place for kids to play while they wait for their dental appointments, and we offer a range of services geared towards children's oral health.

We pride ourselves on providing quality dental care and 4.8 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Greenbank Hunt Club Dental is located in Ottawa (west of Nepean), within the Greenbank Hunt Club Shopping Centre. Our location is equipped with ample parking at the shopping centre.

www.greenbankhuntclubdental.ca

Schedule: Full-Time (up to 40 hours/week)

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people and enhancing the patience experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with needs of patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when decisioning services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintain health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:  

Hog's Back Dental Centre is a family and student dentist in the central Ottawa community providing dental services for over 40 years. Our dentist, Dr. Asal Hashemi of Ottawa offers a wide range of dental services for the whole family including general dentistry, cosmetic, sedation, extractions, and Invisalign®.

We pride ourselves on providing quality dental care and 4.7 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Hog’s Back Dental Centre is located by Hog's Back Falls in Central Ottawa at 201-1390 Prince of Wales Dr, Ottawa.

www.hogsbackdental.ca

Schedule: Full-Time (up to 40 hours/week)

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people and enhancing the patience experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with needs of patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when decisioning services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintain health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:  

Toothworks College Park Dental practice is conveniently located in the bustling concourse level near College Park subway station and is easily accessible from College Subway Station, Ryerson University, and the Toronto PATH.

Our practice is fully equipped to provide a wide range of services to meet the needs of our patients, including general dentistry, periodontics, preventative hygiene, Invisalign®, children’s services, cosmetic treatments, and much more.

We pride ourselves on providing quality dental care and 4.5 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and, innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

https://www.toothworks.com/site/college-park-dental-clinic-toronto

Schedule: Full Time 

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people and enhancing the patience experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with needs of patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when decisioning services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintain health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us: 

We enable the best to be even better. We are committed to providing unprecedented strategic insights and expertise that place our Partners and their teams at the forefront of oral care. Working within our network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians, while having greater access to the most advanced treatment technologies and training & development.

We are committed to our values in everything that we do. Our four key pillars - integrity, innovation, collaboration and excellence define us, inspire us and drive us to make a difference.

Schedule: Full time hours (TBD)

The opportunity:

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people and enhancing the patience experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with needs of patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when decisioning services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintain health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:

Family Dental Care provides exceptional family and cosmetic dentistry services in a safe, comfortable environment. Our team of general dentists, specialists and dental care staff are highly regarded in their field, bring extensive experience to provide all patients with the highest quality of dental care services available in the Northern British Columbia area.

Our team is passionately dedicated to continuous improvement and continually upgrading the knowledge and skills which contribute to our patient's ongoing oral health.

We pride ourselves on providing quality dental care and 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Our practice is conveniently located in Prince George

https://fdcpg.ca/locations/family-dental-care-downtown/

Schedule: Full Time

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people and enhancing the patience experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with needs of patient and focus on best oral healthcare; ensure all Patients are provided with the best, and multiple options when deciding services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintain health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.