Practice/Office Manager Opportunities

About us:

Alexandra Street Dental in Sydney, Nova Scotia is a family-focused dental centre, passionately serving our Sydney River patients for many years. 

Our dentists, Dr. Katherine Muise and Dr. Ronald Chafe are committed to caring for the oral health of Sydney River.  At Alexandra Street Dental, we provide general dentistry and emergency dental services, with an overall focus on dental services for the whole family including dental hygiene, fillings, and extractions to help create and maintain healthy smiles for our Sydney River patients and their loved ones.

We pride ourselves on providing quality dental care and 5 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

www.alexandrastreetdental.ca

Schedule: Full-Time (up to 40 hours/week)

The opportunity 

We are currently looking for a Practice Manager/Team Leader to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement, and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management, and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with the needs of the patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when deciding on services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to the practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintaining health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:

Ottawa Dentistry is located in the heart of downtown Ottawa and offers a friendly professional dental environment while providing a full range of dental services for adults and children of all ages including general services, cosmetic services, clear aligners, and children's services.  You can wait for your appointment to begin in our reception area, where we have books and toys for them to enjoy.  At Ottawa Dentistry, we use a range of dental technologies to help make your appointments more comfortable and convenient.  

We pride ourselves on providing quality dental care and 5 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Our address is 225 Metcalfe St #506, Ottawa.

www.ottawadentistry.ca

Schedule: Full-Time (up to 40 hours/week)

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement, and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management, and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with the needs of the patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when deciding on services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to the practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintaining health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us: 

Our team at Sheppard Yorkland Dental is passionate about dentistry and delivering a friendly and comfortable dental experience for all our patients. We have been serving the North York community for many years and offer a wide range of comprehensive dental care including restorative, preventative, and cosmetic dentistry in a family-friendly environment.

Our goal is to give our patients the best experience possible and keep their teeth healthy and their smile bright!

We pride ourselves on providing quality dental care and 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Our practice is conveniently located at 2001 Sheppard Avenue East.

https://www.sheppardyorklanddental.com/site/home

Schedule: Full-Time 

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement, and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management, and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with the needs of the patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when deciding on services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to the practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintaining health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:  

Toothworks College Park Dental practice is conveniently located in the bustling concourse level near College Park subway station and is easily accessible from College Subway Station, Ryerson University, and the Toronto PATH.

Our practice is fully equipped to provide a wide range of services to meet the needs of our patients, including general dentistry, periodontics, preventative hygiene, Invisalign®, children’s services, cosmetic treatments, and much more.

We pride ourselves on providing quality dental care and 4.5 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and, innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

https://www.toothworks.com/site/college-park-dental-clinic-toronto

Schedule: Full Time 

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people and enhancing the patience experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with needs of patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when decisioning services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintain health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:  

Conveniently located in Duggan Mall, Duggan Dental has been serving Camrose and the surrounding community for over 27 years.

 Our practice offers a complete range of dental services, including general dentistry, tooth extraction and root canals, cosmetic services, oral procedures, Pinhole Surgical Technique, Periodontics, and pediatric dentistry to ensure your entire family has access to a comprehensive range of dental care.

 Dr. Kenneth Cha and Dr. Ahmad Alqalaf are highly regarded in their field and provide unparalleled dental care in a safe and soothing environment. Our team is passionately dedicated to continuing education, regularly attending courses and earning certifications to ensure they provide the most up-to-date dentistry.

https://www.duggandental.com/

Schedule: Full Time

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada. This candidate requires previous dental experience.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement, and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management, and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with the needs of the patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when deciding on services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to the practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintaining health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:  

Our team at myORTHODONTIST in McKenzie Towne has over 35 years of combined experience specializing in Orthodontics in Calgary. We offer various orthodontic treatments including Invisalign clear braces for children, teens and adults, as well as airway focused orthodontics.

Our team is dedicated to the overall health and wellbeing of our patients. We believe in a holistic approach to orthodontics and assess everything from airway and facial muscle function to teeth and jaw structure, plus everything in between.  We stay true to our values of compassion, teamwork, atmosphere, pride and giving back.

We love our community and continually collaborate with local community groups and support various initiatives to support children and youth.

Schedule:  Full time

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement, and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management, and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with the needs of the patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when deciding on services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to the practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in Business or Office Administration
• 5 to 10 years experience in supervisory/management roles within retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintaining health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:  

Arrowsmith Dental Group has been serving Parksville and the surrounding communities for over 15 years.

Our team of dentists are highly regarded in their field and provide unparalleled dental care in a safe and soothing environment. Dr. Thomas Kirk and Dr. Caroline Chu are passionately dedicated to continuing education and attend continuing education courses to stay on top of the current knowledge.

We are proud to receive 5-star in google reviews, exceeding excellence through exceptional patient service, continuous learning and innovative technology.

Working within our network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians, while having greater access to the most advanced treatment technologies and training & development.

Our dental office is conveniently located in downtown Parksville on the Old Island Highway across from the Post Office and the new Mid-Island Co-Op.

https://www.arrowsmithdental.ca/

Schedule: Full time hours.

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement, and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management, and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with the needs of the patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when deciding on services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to the practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintaining health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:

 Carrington Dental Centre has been serving the West Kelowna community since 1998. We offer comprehensive dental services to suit the unique needs of all our patients, including implants, braces, Invisalign®, root canals, mouth guards.

Our team of four dentists have extensive experience in dentistry and are passionately dedicated to continuing education, regularly attending courses and earning certifications to ensure they provide the most up-to-date dentistry. We utilize new technology such as digital radiography, computerized charting and iTero digital impression scanner to support various treatment plans.

We pride ourselves on providing quality dental care and 4.7 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

https://www.carringtondental.ca/site/home

Schedule: Full Time

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada. This Candidate is Required to have previous Dental working Experience.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement, and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management, and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with the needs of the patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when deciding on services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to the practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintaining health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:

Family Dental Care provides exceptional family and cosmetic dentistry services in a safe, comfortable environment. Our team of general dentists, specialists and dental care staff are highly regarded in their field, bring extensive experience to provide all patients with the highest quality of dental care services available in the Northern British Columbia area.

Our team is passionately dedicated to continuous improvement and continually upgrading the knowledge and skills which contribute to our patient's ongoing oral health.

We pride ourselves on providing quality dental care and 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

Our practice is conveniently located in Prince George

https://fdcpg.ca/locations/family-dental-care-downtown/

Schedule: Full Time

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people and enhancing the patience experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with needs of patient and focus on best oral healthcare; ensure all Patients are provided with the best, and multiple options when deciding services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintain health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:  

Young Street Dental has been serving the Chilliwack and the surrounding community for 25 years.

Our practice offers a complete range of dental services, including general dentistry, sedation services, cosmetic services, oral procedures, orthodontics, and services for kids to ensure your entire family has access to a comprehensive range of dental care.

Dr. Irv Fremit and Dr. Dennis Kwong are highly regarded in their field and provide unparalleled dental care in a safe and are passionately dedicated to continuing education, regularly attend courses, earn certifications to ensure they provide the most up-to-date dentistry.

Young Street Dental is dedicated to technologically advanced care, using the latest technology such as Veloscope, Microscopes, Intraoral cameras, digital X-rays, Panoramic X-rays, dental lasers to name a few.

We pride ourselves on providing quality dental care and 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

https://www.youngstreetdental.ca

Schedule: Full time hours.

The opportunity 

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
• Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
• Works to improve daily operations of the practice; develop strategies to increase organic patient growth
• Partner with marketing, procurement, and team
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

• Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
• Manage all aspects of dental practice finances by reviewing and improving practice reports
• Optimize financial performance through delivery of top line revenue, cost centre management, and EBITDA targets
• Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

• Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
• Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
• Align treatment planning with the needs of the patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when deciding on services
• Resolve patient concerns, investigate patient complaints, and resolve conflict
• Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
• Lead by example. Manage and oversee all compliance programs within the practice
• Ensure all health standards are met or exceeded and makes patient safety a top priority
• Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

• Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
• Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
• Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
• Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
• Drive value to the practice by optimizing support centre services and colleague connections

Management and Administration

• Ensure optimal utilization of dentalcorp’s Support Centre services
• Ensure effective team and patient scheduling
• Accountable for all patient financial arrangements/payment plan
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

• University or College Diploma in retail, business or office administration
• 3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
• Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
• Proficiency in the use of dental software systems and Microsoft Office Suite
• Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
• Proven leadership results with leading, coaching and developing teams
• Exceptional customer service skills with a talent for building loyalty
• Strong commitment to maintaining health regulation and operational standards
• Experience managing business operations including staff scheduling, finances, inventory and people management
• Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.