Practice/Office Manager opportunities

Nous cherchons un(e) gestionnaire pour se joindre à notre équipe clinique dentaire Dr Tina Dorfman situé à Pointe-Claire. Le ou la gestionnaire joue un rôle essentiel au sein de la clinique, responsable de la conduite de performance, de la direction des employés et de l'amélioration de l'expérience du patient. Ce rôle de leadership démontre l'enthousiasme et la passion pour les soins aux patients alors que nous nous efforçons d'être des leaders en santé buccodentaire au Canada.

https://www.fr.drtinadorfman.ca/site/accueil

Horaire: Temps plein - de jour (jusqu'à 40 heures/semaine)

Principales responsabilités:

Expérience des patients

• Assurer un service client exceptionnel avec un talent pour fidéliser et se concentrer sur la prestation de soins optimaux aux patients
• Affichez l'attitude du patient en premier en formant et en tenant l'équipe responsable de la prestation de soins optimaux aux patients
• Aligner la planification du traitement sur les besoins du patient et se concentrer sur les meilleurs soins de santé bucco-dentaire ; s'assurer que tous les patients bénéficient des meilleures et multiples options au moment de décider des services
• Résoudre les préoccupations des patients, enquêter sur les plaintes des patients et résoudre les conflits
• Communiquer avec les compagnies d'assurance et maintenir une compréhension des normes d'assurance

Conformité et sécurité des patients

• Collaborer avec la conformité, le DC Institute et les ressources humaines pour s'assurer que la clinique est entièrement conforme et répond aux normes provinciales de réglementation de la santé
• Mener par l'exemple. Gérer et superviser tous les programmes de conformité au sein de la pratique
• Veiller à ce que toutes les normes de santé soient respectées ou dépassées et faire de la sécurité des patients une priorité absolue
• S'assurer de manière proactive que tous les domaines à risque sont identifiés et traités en temps opportun et conformément aux normes établies et à la législation applicable
• Travailler conformément aux politiques et procédures de santé et de sécurité du cabinet et en conformité avec la législation provinciale applicable

Leadership

• Diriger, coacher et motiver l'équipe et les collègues pour améliorer la productivité, l'engagement et la fidélisation des clients.
• Recruter constamment de grands talents pour se joindre à l'équipe
• Gérer l'équipe avec intégrité, honnêteté et connaissance pour promouvoir la culture, les valeurs et la mission de dentalcorp
• Engager et renforcer l'équipe grâce à une embauche efficace, une formation et une gestion continue des performances, des relations avec les employés, des évaluations de performance et la conformité en matière de santé et de sécurité
• Conduire la mise en œuvre des programmes, politiques et procédures de l'entreprise en soutenant les plans d'action et en motivant directement l'équipe à atteindre les objectifs opérationnels et de l'entreprise
• Établit et maintient une communication efficace tout au long de la pratique, y compris la direction des réunions d'équipe et des réunions d'équipe quotidiennes
• Générer de la valeur pour le cabinet en optimisant les services du centre de support et les connexions entre collègues

Planification et exécution opérationnelles

• Construire et exécuter des plans pour améliorer les opérations quotidiennes de la pratique en assurant une productivité, une excellence opérationnelle et une efficacité maximales
• Collaborer avec le partenaire et le principe de pratique pour établir et assurer l'alignement des objectifs de pratique et des stratégies et plans d'exécution
• Travaille à améliorer les opérations quotidiennes de la pratique; développer des stratégies pour augmenter la croissance organique des patients
• Collaborer avec le marketing, les achats et l'équipe
• Examiner constamment l'environnement de la clinique et les indicateurs commerciaux clés pour identifier les problèmes, les préoccupations et les opportunités d'amélioration afin de fournir un encadrement et une orientation à l'équipe

Gestion du compte de résultat

• Responsable d'atteindre les objectifs financiers en se concentrant sur l'augmentation des revenus (visites et services), l'EBITDA, l'optimisation des modèles de main-d'œuvre, des consommables et d'autres dépenses contrôlables
• Gérer tous les aspects des finances du cabinet dentaire en examinant et en améliorant les rapports du cabinet
• Optimiser les performances financières grâce à la réalisation des principaux revenus, à la gestion des centres de coûts et aux objectifs d'EBITDA
• Responsable de l'atteinte et du dépassement des objectifs de production et du contrôle des coûts d'exploitation, en maintenant des marges bénéficiaires élevées

Gestion et administration

• Assurer une utilisation optimale des services du centre de support de dentalcorp
• Assurer une planification efficace des équipes et des patients
• Responsable de tous les arrangements financiers/plan de paiement des patients
• Gérer et analyser les coûts de personnel quotidiens et l'administration de la paie ; superviser le processus des comptes débiteurs

Exigences clés:

• Préférence aux personnes ayant une expérience en médecine dentaire et/ou en soins de santé.
• 3 à 5 ans d'expérience dans la vente au détail ou le service, y compris une expérience dans des rôles de supervision/gestion dans un environnement de vente au détail, de service ou de soins de santé
• Résultats de leadership prouvés avec des équipes de direction, de coaching et de développement
• Compétences exceptionnelles en service à la clientèle avec un talent pour la fidélisation
• Fort engagement à maintenir la réglementation sanitaire et les normes opérationnelles
• Expérience de la gestion des opérations commerciales, y compris la planification du personnel, les finances, les stocks et la gestion des personnes
• Sens aigu des affaires et vaste expérience de la gestion du compte de résultat, des prévisions et de la budgétisation
• Maîtrise de l'utilisation des systèmes logiciels (dentaires ou autres) et de la suite Microsoft Office
• Connaissance et capacité démontrée des valeurs de l'entreprise ; collaboration, intégrité, excellence et innovation

Les candidats doivent être légalement admissibles à travailler au Canada.  Nous remercions tous les candidats, mais seuls les candidats qualifiés seront contactés.  Les candidats handicapés qui ont besoins d’aménagements raisonnables pour toute partie du processus d’embauche peuvent contacter notre équipe de talent au 450-210-1563.  Des aménagements raisonnables seront déterminés cas par cas et votre demande sera traitée dans les plus brefs délais.

About us:

Dr. Fayad and the entire Staff at Chapman Mills Dental are committed to providing comfortable and quality care to all our patients. We are a general dentistry practice located in Ottawa, ON and we offer a wide range of dental services including, general dentistry, cosmetic dentistry, and more!

We pride ourselves on providing quality dental care and 4.6 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to advanced treatment technologies, and training & development, and support.

Our practice is in the heart of Barrhaven in the RIOCAN Marketplace Mall at 50 Marketplace Ave, Nepean, ON.

Schedule: Full-Time

The opportunity 

We are currently looking to hire a Practice Manager to join our well-established practice. The successful candidate will play a critical role within the practice, accountable for driving practice performance, leading employees, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Why Should You Join?

• Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path, including access to industry-leading continuing education through the award-winning DC Institute (dcinstitute.ca)
• Inspirational leadership: Our practice is supported by leaders who inspire, motivate, and encourage leadership in others, through mentorship, professional development opportunities and modelling of values.
• Competitive compensation & benefits: Our compensation packages are reviewed annually in a comparative study that ensures alignment with industry standards.
• Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
• Health & Safety and Compliance: The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
• Network of experienced dental professionals: You will have opportunities for formal and structured mentorship with esteemed team members and colleagues and access to industry-leading experts in various dental disciplines.
• Respect for our people: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other’s unique strengths and contributions.
• Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

P&L Management

• Accountable to achieve financial objectives focused on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, and other controllable expenses.
• Manage all aspects of the dental practice finances by reviewing and improving practice reports.
• Responsible for meeting and exceeding production goals and controlling operational costs, while maintaining high profit margins.

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership

• Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
• Support recruitment efforts to interview dental professionals and assess for best fit.
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:

• University or College Diploma in business or office administration
• 3-5 years experience in either a clinical setting, retail sales or customer service environment
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment to maintaining health regulation and operational standards
• Willingness to work varied hours to align with business needs

dentalcorp Total Rewards + Perks

Team members have access to a range of resources focused on enhancing their personal and professional lives. We provide annual compensation reviews, voluntary RRSP contributions, and industry-leading learning and development opportunities. Our team members also enjoy extensive discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; and unlimited access to a variety of discounted entertainment, hotels, products and services. Our Employee and Family Assistance Program (EFAP) connects team members and their families with complimentary, confidential, short-term counseling and advisory services. dentalcorp is continuously evolving and enhancing the programs to offer our team members exclusive benefits that complement their lifestyle.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us: 

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

https://www.dentalcorp.ca/site/home

Schedule: Full-time, Monday to Friday 

The opportunity 

We are currently looking to hire a Practice Manager to join our well-established practice. The successful candidate will play a critical role within the practice, accountable for driving practice performance, leading employees, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Why Should You Join?

• Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path, including access to industry-leading continuing education through the award-winning DC Institute (dcinstitute.ca)
• Inspirational leadership: Our practice is supported by leaders who inspire, motivate, and encourage leadership in others, through mentorship, professional development opportunities and modelling of values.
• Competitive compensation & benefits: Our compensation packages are reviewed annually in a comparative study that ensures alignment with industry standards.
• Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
• Health & Safety and Compliance: The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
• Network of experienced dental professionals: You will have opportunities for formal and structured mentorship with esteemed team members and colleagues and access to industry-leading experts in various dental disciplines.
• Respect for our people: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other’s unique strengths and contributions.
• Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

P&L Management

• Accountable to achieve financial objectives focused on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, and other controllable expenses.
• Manage all aspects of the dental practice finances by reviewing and improving practice reports.
• Responsible for meeting and exceeding production goals and controlling operational costs, while maintaining high profit margins.

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership

• Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
• Support recruitment efforts to interview dental professionals and assess for best fit.
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:

• University or College Diploma in business or office administration
• 3-5 years experience in either a clinical setting, retail sales or customer service environment
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment to maintaining health regulation and operational standards
• Willingness to work varied hours to align with business needs

dentalcorp Total Rewards + Perks

Team members have access to a range of resources focused on enhancing their personal and professional lives. We provide annual compensation reviews, voluntary RRSP contributions, and industry-leading learning and development opportunities. Our team members also enjoy extensive discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; and unlimited access to a variety of discounted entertainment, hotels, products and services. Our Employee and Family Assistance Program (EFAP) connects team members and their families with complimentary, confidential, short-term counseling and advisory services. dentalcorp is continuously evolving and enhancing the programs to offer our team members exclusive benefits that complement their lifestyle.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

https://www.dentalcorp.ca/site/home

Schedule: Full-Time 

The Opportunity 

We are currently looking to hire a Practice Manager to join our well-established practice. The successful candidate will play a critical role within the practice, accountable for driving practice performance, leading employees, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Why Should You Join?

• Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path, including access to industry-leading continuing education through the award-winning DC Institute (dcinstitute.ca)
• Inspirational leadership: Our practice is supported by leaders who inspire, motivate, and encourage leadership in others, through mentorship, professional development opportunities and modelling of values.
• Competitive compensation & benefits: Our compensation packages are reviewed annually in a comparative study that ensures alignment with industry standards.
• Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
• Health & Safety and Compliance: The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
• Network of experienced dental professionals: You will have opportunities for formal and structured mentorship with esteemed team members and colleagues and access to industry-leading experts in various dental disciplines.
• Respect for our people: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other’s unique strengths and contributions.
• Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

P&L Management

• Accountable to achieve financial objectives focused on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, and other controllable expenses.
• Manage all aspects of the dental practice finances by reviewing and improving practice reports.
• Responsible for meeting and exceeding production goals and controlling operational costs, while maintaining high profit margins.

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership

• Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
• Support recruitment efforts to interview dental professionals and assess for best fit.
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:

• University or College Diploma in business or office administration
• 3-5 years experience in either a clinical setting, retail sales or customer service environment
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment to maintaining health regulation and operational standards
• Willingness to work varied hours to align with business needs

dentalcorp Total Rewards + Perks

Team members have access to a range of resources focused on enhancing their personal and professional lives. We provide annual compensation reviews, voluntary RRSP contributions, and industry-leading learning and development opportunities. Our team members also enjoy extensive discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; and unlimited access to a variety of discounted entertainment, hotels, products and services. Our Employee and Family Assistance Program (EFAP) connects team members and their families with complimentary, confidential, short-term counseling and advisory services. dentalcorp is continuously evolving and enhancing the programs to offer our team members exclusive benefits that complement their lifestyle.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:  

Conveniently located near Hog’s Back Falls, Hog's Back Dental Centre has been providing dental services to the Central Ottawa community for over 40 years. Our dentists, Dr. Levi and Dr. Yip, offers a wide range of dental services for the whole family, including general dentistry, cosmetic, sedation, extractions, and Invisalign®.

We pride ourselves on providing quality dental care and 4.8 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

www.hogsbackdental.ca

Schedule: Full-Time (up to 40 hours/week)

The opportunity 

We are currently looking to hire a Practice Manager to join our well-established practice. The successful candidate will play a critical role within the practice, accountable for driving practice performance, leading employees, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Why Should You Join?

• Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path, including access to industry-leading continuing education through the award-winning DC Institute (dcinstitute.ca)
• Inspirational leadership: Our practice is supported by leaders who inspire, motivate, and encourage leadership in others, through mentorship, professional development opportunities and modelling of values.
• Competitive compensation & benefits: Our compensation packages are reviewed annually in a comparative study that ensures alignment with industry standards.
• Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
• Health & Safety and Compliance: The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
• Network of experienced dental professionals: You will have opportunities for formal and structured mentorship with esteemed team members and colleagues and access to industry-leading experts in various dental disciplines.
• Respect for our people: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other’s unique strengths and contributions.
• Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

P&L Management

• Accountable to achieve financial objectives focused on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, and other controllable expenses.
• Manage all aspects of the dental practice finances by reviewing and improving practice reports.
• Responsible for meeting and exceeding production goals and controlling operational costs, while maintaining high profit margins.

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership

• Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
• Support recruitment efforts to interview dental professionals and assess for best fit.
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:

• University or College Diploma in business or office administration
• 3-5 years experience in either a clinical setting, retail sales or customer service environment
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment to maintaining health regulation and operational standards
• Willingness to work varied hours to align with business needs

dentalcorp Total Rewards + Perks

Team members have access to a range of resources focused on enhancing their personal and professional lives. We provide annual compensation reviews, voluntary RRSP contributions, and industry-leading learning and development opportunities. Our team members also enjoy extensive discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; and unlimited access to a variety of discounted entertainment, hotels, products and services. Our Employee and Family Assistance Program (EFAP) connects team members and their families with complimentary, confidential, short-term counseling and advisory services. dentalcorp is continuously evolving and enhancing the programs to offer our team members exclusive benefits that complement their lifestyle.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

#LI-KV1

About us:

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

https://www.dentalcorp.ca/site/home

Schedule: Full Time

The Opportunity:

We are currently looking to hire an Office Manager to join our well-established practice. The successful candidate will play a critical role within the practice, accountable for driving practice performance, leading employees, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Why Should You Join?

• Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path, including access to industry-leading continuing education through the award-winning DC Institute (dcinstitute.ca)
• Inspirational leadership: Our practice is supported by leaders who inspire, motivate, and encourage leadership in others, through mentorship, professional development opportunities and modelling of values.
• Competitive compensation & benefits: Our compensation packages are reviewed annually in a comparative study that ensures alignment with industry standards.
• Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
• Health & Safety and Compliance: The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
• Network of experienced dental professionals: You will have opportunities for formal and structured mentorship with esteemed team members and colleagues and access to industry-leading experts in various dental disciplines.
• Respect for our people: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other’s unique strengths and contributions.
• Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

P&L Management

• Accountable to achieve financial objectives focused on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, and other controllable expenses.
• Manage all aspects of the dental practice finances by reviewing and improving practice reports.
• Responsible for meeting and exceeding production goals and controlling operational costs, while maintaining high profit margins.

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership

• Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
• Support recruitment efforts to interview dental professionals and assess for best fit.
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:

• University or College Diploma in business or office administration
• 3-5 years experience in either a clinical setting, retail sales or customer service environment
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment to maintaining health regulation and operational standards
• Willingness to work varied hours to align with business needs

dentalcorp Total Rewards + Perks

Team members have access to a range of resources focused on enhancing their personal and professional lives. We provide annual compensation reviews, voluntary RRSP contributions, and industry-leading learning and development opportunities. Our team members also enjoy extensive discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; and unlimited access to a variety of discounted entertainment, hotels, products and services. Our Employee and Family Assistance Program (EFAP) connects team members and their families with complimentary, confidential, short-term counseling and advisory services. dentalcorp is continuously evolving and enhancing the programs to offer our team members exclusive benefits that complement their lifestyle.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

Schedule: Full time hours. Monday-Thursday. Hours TBD. 

The Opportunity:

We are currently looking to hire a Practice Manager to join our well-established practice. The successful candidate will play a critical role within the practice, accountable for driving practice performance, leading employees, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Why Should You Join?

• Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path, including access to industry-leading continuing education through the award-winning DC Institute (dcinstitute.ca)
• Inspirational leadership: Our practice is supported by leaders who inspire, motivate, and encourage leadership in others, through mentorship, professional development opportunities and modelling of values.
• Competitive compensation & benefits: Our compensation packages are reviewed annually in a comparative study that ensures alignment with industry standards.
• Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
• Health & Safety and Compliance: The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
• Network of experienced dental professionals: You will have opportunities for formal and structured mentorship with esteemed team members and colleagues and access to industry-leading experts in various dental disciplines.
• Respect for our people: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other’s unique strengths and contributions.
• Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

P&L Management

• Accountable to achieve financial objectives focused on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, and other controllable expenses.
• Manage all aspects of the dental practice finances by reviewing and improving practice reports.
• Responsible for meeting and exceeding production goals and controlling operational costs, while maintaining high profit margins.

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership

• Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
• Support recruitment efforts to interview dental professionals and assess for best fit.
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:

• University or College Diploma in business or office administration
• 3-5 years experience in either a clinical setting, retail sales or customer service environment
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment to maintaining health regulation and operational standards
• Willingness to work varied hours to align with business needs

dentalcorp Total Rewards + Perks

Team members have access to a range of resources focused on enhancing their personal and professional lives. We provide annual compensation reviews, voluntary RRSP contributions, and industry-leading learning and development opportunities. Our team members also enjoy extensive discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; and unlimited access to a variety of discounted entertainment, hotels, products and services. Our Employee and Family Assistance Program (EFAP) connects team members and their families with complimentary, confidential, short-term counseling and advisory services. dentalcorp is continuously evolving and enhancing the programs to offer our team members exclusive benefits that complement their lifestyle.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

About us:  

Promontory Dental Centre has been serving the Chilliwack and the surrounding community for years.

Our practice offers a complete range of dental services, including general dentistry, dental implants, cosmetic treatments, gum recession, and children's dentistry. Dr. Jung Kim and Dr. Nermin Riad are highly regarded in their field and provide unparalleled dental care in a safe and soothing environment.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

https://www.promontorydental.ca

Schedule: Full time hours.  Two Saturday's per month. 

The opportunity:

We are currently looking to hire a Practice Manager to join our well-established practice. The successful candidate will play a critical role within the practice, accountable for driving practice performance, leading employees, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Why Should You Join?

• Career development: A career with us ensures you have the support, tools, and encouragement you need to grow and evolve as a professional on your individual career path, including access to industry-leading continuing education through the award-winning DC Institute (dcinstitute.ca)
• Inspirational leadership: Our practice is supported by leaders who inspire, motivate, and encourage leadership in others, through mentorship, professional development opportunities and modelling of values.
• Competitive compensation & benefits: Our compensation packages are reviewed annually in a comparative study that ensures alignment with industry standards.
• Established and stable practice: Our successful practice is a leader in patient care, providing a range of services to a loyal and established patient base.
• Health & Safety and Compliance: The practice has a strong health and safety culture, with compliance measures embedded in every aspect of the workplace.
• Network of experienced dental professionals: You will have opportunities for formal and structured mentorship with esteemed team members and colleagues and access to industry-leading experts in various dental disciplines.
• Respect for our people: The team is built on a culture of respect and positivity, where we celebrate individuality and value each other’s unique strengths and contributions.
• Work-life flexibility: Everyone has a life outside the practice, and we are committed to helping each team member find a healthy, sustainable balance between home and career.

Key Responsibilities:

Operational Planning & Execution

• Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence and develop strategies to increase organic patient growth.
• Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team.

P&L Management

• Accountable to achieve financial objectives focused on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, and other controllable expenses.
• Manage all aspects of the dental practice finances by reviewing and improving practice reports.
• Responsible for meeting and exceeding production goals and controlling operational costs, while maintaining high profit margins.

Compliance & Patient Safety

• Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards.
• Manage and oversee all compliance programs within the practice, while leading by example to ensure patient safety is a top priority.
• Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Leadership

• Lead, coach and motivate the team to improve productivity, engagement and retention of patients.
• Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives.
• Support recruitment efforts to interview dental professionals and assess for best fit.
• Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process.

About You:

• University or College Diploma in business or office administration
• 3-5 years experience in either a clinical setting, retail sales or customer service environment
• Experience in a supervisory or management role contributing to business operations including staff scheduling, finances, inventory and people management
• Strong business acumen and extensive experience in budgeting and forecasting
• Experience with dental software systems and Microsoft Office is preferred
• Strong commitment to maintaining health regulation and operational standards
• Willingness to work varied hours to align with business needs

dentalcorp Total Rewards + Perks

Team members have access to a range of resources focused on enhancing their personal and professional lives. We provide annual compensation reviews, voluntary RRSP contributions, and industry-leading learning and development opportunities. Our team members also enjoy extensive discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; and unlimited access to a variety of discounted entertainment, hotels, products and services. Our Employee and Family Assistance Program (EFAP) connects team members and their families with complimentary, confidential, short-term counseling and advisory services. dentalcorp is continuously evolving and enhancing the programs to offer our team members exclusive benefits that complement their lifestyle.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.