Careers

Practice/Office Manager opportunities

Grow as a leader

Are you a leader who is passionate about engaging teams to deliver the best patient experience? We are currently looking for top talent to lead, grow and develop our dental practices across Canada.

Each of our Practices has built a strong reputation by delivering exceptional patient care in their communities. We support each of our Practices’ unique culture and foster a values-based approach to team and leadership.

dentalcorp will provide you with the support, technology and resources to help you and your patients.

Positions by province

Atlantic Canada
Quebec
Ontario
Manitoba
Saskatchewan
Alberta
British Columbia
Yukon

Positions

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Office Manager - Toothworks Downtown Dental Clinic

Toronto, Ontario

apply

About us:

Toothworks Dental Clinics have been providing patients of all ages with personalized dental care and a welcoming experience at every visit for nearly 20 years.

We pride ourselves on providing quality dental care and 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology

Our practice is fully equipped to provide dental health services in a safe, friendly and professional atmosphere, including general dentistry, oral surgery, periodontics, orthodontics, Invisalign®, children’s services, and much more!

https://www.toothworks.com

Schedule: Full Time (up to 40hrs/week)

The opportunity

We are currently looking for a Practice Manager to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada.

Key Responsibilities:

Operational Planning & Execution

Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
Works to improve daily operations of the practice; develop strategies to increase organic patient growth
Partner with marketing, procurement, and team
Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
Manage all aspects of dental practice finances by reviewing and improving practice reports
Optimize financial performance through delivery of top line revenue, cost centre management, and EBITDA targets
Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
Align treatment planning with the needs of the patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when deciding on services
Resolve patient concerns, investigate patient complaints, and resolve conflict
Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
Lead by example. Manage and oversee all compliance programs within the practice
Ensure all health standards are met or exceeded and makes patient safety a top priority
Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
Drive value to the practice by optimizing support centre services and colleague connections

Management and Administration

Ensure optimal utilization of dentalcorp’s Support Centre services
Ensure effective team and patient scheduling
Accountable for all patient financial arrangements/payment plan
Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

3-5 years experience working in a dental office
Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
Proficiency in the use of dental software systems and Microsoft Office Suite
Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
Proven leadership results with leading, coaching and developing teams
Exceptional customer service skills with a talent for building loyalty
Strong commitment to maintaining health regulation and operational standards
Experience managing business operations including staff scheduling, finances, inventory and people management
Willingness to work varied hours to align with business needs

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Practice Manager - Dawson Dental Broadview

Toronto, Ontario

apply

About us:

Dawson Dental Broadview is located in East York in the corner of Broadview and Mortimer Ave. We are conveniently located three bus stops away from the Broadview Station and close to the Don Valley Pkwy.

At Dawson Dental, you will be working alongside a talented, driven, and dedicated team that works like a family. Dawson Dental strives to provide the highest level of patient care. We ensure that our patients have a very positive memorable experience.

We pride ourselves on providing quality dental care and 4.6 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Additionally, through working within the dentalcorp network, you will have the opportunity to work alongside and learn from some of the industry’s leading clinicians and have greater access to the advanced treatment technologies and training & development, and support.

https://dawsondental.ca/locations/broadview-dentists-in-toronto/

Schedule: Full Time

The opportunity

Key Responsibilities:

Operational Planning & Execution

Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
Works to improve daily operations of the practice; develop strategies to increase organic patient growth
Partner with marketing, procurement, and team
Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
Manage all aspects of dental practice finances by reviewing and improving practice reports
Optimize financial performance through delivery of top line revenue, cost centre management, and EBITDA targets
Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
Align treatment planning with the needs of the patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when deciding on services
Resolve patient concerns, investigate patient complaints, and resolve conflict
Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
Lead by example. Manage and oversee all compliance programs within the practice
Ensure all health standards are met or exceeded and makes patient safety a top priority
Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
Drive value to the practice by optimizing support centre services and colleague connections

Management and Administration

Ensure optimal utilization of dentalcorp’s Support Centre services
Ensure effective team and patient scheduling
Accountable for all patient financial arrangements/payment plan
Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

University or College Diploma in retail, business or office administration
3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
Proficiency in the use of dental software systems and Microsoft Office Suite
Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
Proven leadership results with leading, coaching and developing teams
Exceptional customer service skills with a talent for building loyalty
Strong commitment to maintaining health regulation and operational standards
Experience managing business operations including staff scheduling, finances, inventory and people management
Willingness to work varied hours to align with business needs

apply

Practice Manager - Dawson Dental Scarborough

Scarborough, Ontario

apply

About us:

Dawson Dental Centre Scarborough is located right off Highway 401 at Victoria Park Ave. Our dental centre is in a large strip plaza accessible from both Victoria Park Avenue and Esquire Road and accessible with 12 min drive from Scarborough town centre. We are in the Starbucks plaza next to Harvey’s and Swiss Chalet.

At Dawson Dental, you will be working alongside a talented, driven, and dedicated team that works like a family. Dawson Dental strives to provide the highest level of patient care. We ensure that our patients have a very positive memorable experience.

We pride ourselves on providing quality dental care and 4.9 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning, and innovative technology.

Schedule: Full-Time

The opportunity

Key Responsibilities:

Operational Planning & Execution

Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
Works to improve daily operations of the practice; develop strategies to increase organic patient growth
Partner with marketing, procurement, and team
Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
Manage all aspects of dental practice finances by reviewing and improving practice reports
Optimize financial performance through delivery of top line revenue, cost centre management, and EBITDA targets
Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
Align treatment planning with the needs of the patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when deciding on services
Resolve patient concerns, investigate patient complaints, and resolve conflict
Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
Lead by example. Manage and oversee all compliance programs within the practice
Ensure all health standards are met or exceeded and makes patient safety a top priority
Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
Drive value to the practice by optimizing support centre services and colleague connections

Management and Administration

Ensure optimal utilization of dentalcorp’s Support Centre services
Ensure effective team and patient scheduling
Accountable for all patient financial arrangements/payment plan
Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

University or College Diploma in retail, business or office administration
3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
Proficiency in the use of dental software systems and Microsoft Office Suite
Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
Proven leadership results with leading, coaching and developing teams
Exceptional customer service skills with a talent for building loyalty
Strong commitment to maintaining health regulation and operational standards
Experience managing business operations including staff scheduling, finances, inventory and people management
Willingness to work varied hours to align with business needs

apply

Practice Manager - Academy Dental Group

Winnipeg, Manitoba

apply

About us:

Academy Dental Group has been proudly serving the River Heights community for over 70 years. Our practice offers a complete range of dental services, including general dentistry, Invisalign, cosmetic treatments, and dental care for children's unique needs.

At Academy Dental Group, we are committed to staying at the cutting edge of dental technology effectively providing quality care. We utilize Dental Curing Light, Digital X-rays, iTero Intraoral scanner, Dental Impressions and Panoramic X-Rays to support varying treatment plans.

We pride ourselves on providing quality dental care and 4.8 stars on Google reviews, evidence of our exceptional patient service, commitment to continuous learning and innovative technology.

https://www.academydentalgroup.com/site/home

Schedule: Full Time

The opportunity

Key Responsibilities:

Operational Planning & Execution

Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
Works to improve daily operations of the practice; develop strategies to increase organic patient growth
Partner with marketing, procurement, and team
Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
Manage all aspects of dental practice finances by reviewing and improving practice reports
Optimize financial performance through delivery of top line revenue, cost centre management, and EBITDA targets
Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
Align treatment planning with the needs of the patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when deciding on services
Resolve patient concerns, investigate patient complaints, and resolve conflict
Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
Lead by example. Manage and oversee all compliance programs within the practice
Ensure all health standards are met or exceeded and makes patient safety a top priority
Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
Drive value to the practice by optimizing support centre services and colleague connections

Management and Administration

Ensure optimal utilization of dentalcorp’s Support Centre services
Ensure effective team and patient scheduling
Accountable for all patient financial arrangements/payment plan
Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

University or College Diploma in retail, business or office administration
3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
Proficiency in the use of dental software systems and Microsoft Office Suite
Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
Proven leadership results with leading, coaching and developing teams
Exceptional customer service skills with a talent for building loyalty
Strong commitment to maintaining health regulation and operational standards
Experience managing business operations including staff scheduling, finances, inventory and people management
Willingness to work varied hours to align with business needs

apply

Practice Manager - Edmonton

Edmonton, Alberta

apply

About us:

Conveniently located in the Edmonton area, we've been serving the community for over 5 years. Our practice offers a broad range of dental services, including teeth cleaning and general dentistry, whitening, Invisalign, dental implants, wisdom teeth removal and much more.

Schedule: Full time

The opportunity

We are currently looking for a Practice Manager/Lead Admin to join our team. The practice manager plays a critical role within the practice, accountable for driving practice performance, leading people, and enhancing the patient experience. This leadership role demonstrates enthusiasm and passion for patient care as we strive to be leaders in oral health in Canada. This role requires you have at least two years of dental experience.

Key Responsibilities:

Operational Planning & Execution

Build and execute plans to improve daily operations of the practice ensuring maximum productivity, operational excellence & efficiency
Collaborate with Partner and Practice Principle to build and ensure alignment of practice targets and execution strategies and plans
Works to improve daily operations of the practice; develop strategies to increase organic patient growth
Partner with marketing, procurement, and team
Constantly review clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement to provide coaching and direction to team

P&L Management

Accountable to achieve financial objectives focus on increasing revenues (visits & services), EBITDA, optimizing labour models, consumables, other controllable expense
Manage all aspects of dental practice finances by reviewing and improving practice reports
Optimize financial performance through delivery of top line revenue, cost centre management, and EBITDA targets
Responsible for meeting and exceeding production goals and controlling operational costs, maintaining high profit margins

Patient Experience

Ensure exceptional customer service with a talent for building loyalty and focus on delivering optimal patient care
Display a patient comes first attitude by training and holding the team accountable for delivering optimal patient care
Align treatment planning with the needs of the patient and focus on best oral healthcare; ensure all Patients are provided with best and multiple options when deciding on services
Resolve patient concerns, investigate patient complaints, and resolve conflict
Communicate with insurance companies and maintain an understanding of insurance standards

Compliance & Patient Safety

Partner with Compliance, DC Institute and Human Resources to ensure the clinic is fully compliant and meets the provincial health regulation standards
Lead by example. Manage and oversee all compliance programs within the practice
Ensure all health standards are met or exceeded and makes patient safety a top priority
Proactively ensure that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation
Work in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation

Leadership

Lead, coach and motivate team, colleagues to improve productivity, engagement and retention of customers. Constantly recruit for great talent to join the team
Manage the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp
Engage and build team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance
Drive the implementation of company programs, policies and procedures by supporting action plans and directly motivating the team to meet operational and company objectives
Establishes and maintains effective communication throughout the practice including leading daily huddles and team meeting
Drive value to the practice by optimizing support centre services and colleague connections

Management and Administration

Ensure optimal utilization of dentalcorp’s Support Centre services
Ensure effective team and patient scheduling
Accountable for all patient financial arrangements/payment plan
Manage and analyze daily staffing costs and payroll administration; oversee accounts receivable process

Key Requirements

University or College Diploma in retail, business or office administration
3-5 years experience in retail sales or service including experience in supervisory/management roles within in retail, service or healthcare environment
Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
Proficiency in the use of dental software systems and Microsoft Office Suite
Knowledge of and demonstrated ability in company values; collaboration, integrity, excellence and innovation
Proven leadership results with leading, coaching and developing teams
Exceptional customer service skills with a talent for building loyalty
Strong commitment to maintaining health regulation and operational standards
Experience managing business operations including staff scheduling, finances, inventory and people management
Willingness to work varied hours to align with business needs

apply

We want you to thrive

dentalcorp will provide you with access to resources for your ongoing growth, professional development and career ambitions. We support, invest and empower you with best-in-class technology and processes to ensure you have the tools and resources to thrive and reward you for success.

About the Practice Manager role

The Practice Manager plays a critical role within the practice and is accountable for leading and engaging a team of experienced dental professionals, driving performance and creating great patient outcomes in a values-based team culture.

This leadership role is key to achieving dentalcorp’s vision for caring and trust-based patient experiences and to be the leader in oral health in Canada.

Benefits

Competitive total rewards
Growth and development opportunities through network collaboration and participation in a national practice Managers Conference
Leadership role with reliable hours in an essential industry
Work with a respected dental team in a leading practice
Access to proprietary technology, strategic resources and insights to support you and the success of the practice
Give back and make a difference in the well-being of your community

Not seeing your opportunity?

New positions open every day. Submit your resume to be notified about roles near you.

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I absolutely believe that staying on top of the latest innovations in the dental world is one of dentalcorp’s main priorities. The company’s technology, resources and scale have positively impacted our patients, team members and Practice.
Lindsay BogartPractice Manager

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