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Support Centre opportunities

Be part of our growth story

Join a high-growth culture and create remarkable outcomes by collaborating to develop new ways of doing things. Our People lead with vision, deliver excellence and can envision the future. We are looking for the best talent to join a culture anchored in our values and allows everyone to bring their best to work every day to provide outstanding support and insights to our practices.

Being part of the dentalcorp Support Centre team means you’re joining a team that will mentor and support your ongoing growth and development

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Positions

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Bilingual IT Support Specialist - Remote

Dieppe, New Brunswick

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Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are self-motivated and experienced in IT Support in a busy IT Operations department. We are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, problem solving software applications and providing excellent service. As an individual who is driven by excellence you are eager to contribute the success of one of Canada’s Best Managed companies.

This is a remote role and an extension of dentalcorp’s Toronto Support Centre. Reporting to the Manager, IT Service Desk and Deskside Support you will provide workstation support to our support centre staff.

Role overview

  • Onboarding of staff and dental practices in either English or French
  • Building and maintaining our PC images
  • Support and provisioning for workstations (laptops/desktops)
  • Coordinate support with vendors and local IT providers
  • Record, track and escalate incidents via Service Now ticketing software
  • Setup user accounts and maintain system data across all applications including by limited to: Coupa, Service Now, Okta, Workday
  • Support, troubleshoot and identify trends of incidents/problems
  • Resolve tasks within the Service Level Agreements
  • Application training
  • Coordinate with IT teams on issues requiring escalation
  • Mobile device support
  • Assist with special projects as required

What we’re looking for

  • Previous IT experience in desktop support or service desk
  • Fluently Bilingual in English and French
  • Proficiency in using and managing Office 365
  • Hardware (desktop/laptop) troubleshooting
  • Quick error analysis and troubleshooting skill
  • Demonstrated experience enforcing standards, policies and procedures
  • Strong written and communication skills
  • Customer focused mentality

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Bilingual Talent Acquisition Specialist - Remote

Montreal, Quebec

postuler

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience with Talent Acquisition and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies.

Located out of your home office in Quebec and reporting to the Director of Human Resources, you will partner with your portfolio of dental practices to manage their talent and staffing needs. Talent is key to dentalcorp’s success, and the Talent team is an invaluable resource to our Partners. You will hold an important seat at the table, contributing to critical business decisions.

Role overview

  • Act as a dentalcorp brand ambassador - tell our story and attract top talent
  • Advise the business of new Talent trends and provide a fresh perspective
  • Manage your portfolio by leveraging: competitive intelligence, hiring practices, salary information, and market specific industry trends
  • Come up with new and creative ways of doing things to deliver outstanding results
  • Identify and execute various sourcing techniques: Boolean searches, networking events, referral programs, social media, direct sourcing, career fairs, etc.
  • Bring new thoughts and ideas to ensure the recruitment process remains current and offers the best experience to candidates and hiring managers
  • Partner with our Marketing team, and our Employer Branding team to design and execute customized recruitment campaigns
  • Pre-qualify, interview, assess and evaluate candidates, and guide hiring decisions
  • Negotiate and extend job offers and get creative – the sky’s the limit
  • Oversee new hire onboarding, creation of offer letters, background checks and maintaining talent metrics and analytics
  • Get your foot in the door - build partnerships with associations, university/colleges and other industry groups
  • Act as the subject matter expert for roles including (but not limited to) Dental Hygienists, Practice Managers, and Dental Assistants

What we’re looking for

  • 3-5 years of recruitment experience – having corporate and agency experience is considered an asset
  • You are motivated by challenging searches, delivering top talent to the business, and providing unparalleled service
  • You have exceptional communication skills; you are a storyteller and can captivate your audience to convey an opportunity
  • You are resourceful and challenge the status quo; you come up with novel solutions to complex Talent needs
  • You are adaptable, resilient and can deal with ever-changing requirements
  • You love to be organized and are excited by data
  • You can keep up in a fast-paced environment, and manage competing priorities

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

postuler

Bilingual Talent Acquisition Specialist - Remote

Quebec, Quebec

postuler

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience with Talent Acquisition and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies.

Located out of your home office in Quebec and reporting to the Director of Human Resources, you will partner with your portfolio of dental practices to manage their talent and staffing needs. Talent is key to dentalcorp’s success, and the Talent team is an invaluable resource to our Partners. You will hold an important seat at the table, contributing to critical business decisions.

Role overview

  • Act as a dentalcorp brand ambassador - tell our story and attract top talent
  • Advise the business of new Talent trends and provide a fresh perspective
  • Manage your portfolio by leveraging: competitive intelligence, hiring practices, salary information, and market specific industry trends
  • Come up with new and creative ways of doing things to deliver outstanding results
  • Identify and execute various sourcing techniques: Boolean searches, networking events, referral programs, social media, direct sourcing, career fairs, etc.
  • Bring new thoughts and ideas to ensure the recruitment process remains current and offers the best experience to candidates and hiring managers
  • Partner with our Marketing team, and our Employer Branding team to design and execute customized recruitment campaigns
  • Pre-qualify, interview, assess and evaluate candidates, and guide hiring decisions
  • Negotiate and extend job offers and get creative – the sky’s the limit
  • Oversee new hire onboarding, creation of offer letters, background checks and maintaining talent metrics and analytics
  • Get your foot in the door - build partnerships with associations, university/colleges and other industry groups
  • Act as the subject matter expert for roles including (but not limited to) Dental Hygienists, Practice Managers, and Dental Assistants

What we’re looking for

  • 3-5 years of recruitment experience – having corporate and agency experience is considered an asset
  • You are motivated by challenging searches, delivering top talent to the business, and providing unparalleled service
  • You have exceptional communication skills; you are a storyteller and can captivate your audience to convey an opportunity
  • You are resourceful and challenge the status quo; you come up with novel solutions to complex Talent needs
  • You are adaptable, resilient and can deal with ever-changing requirements
  • You love to be organized and are excited by data
  • You can keep up in a fast-paced environment, and manage competing priorities

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

postuler

Gestionnaire, Conformité réglementaire bilingue - Télétravail

Montreal, Quebec

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Votre profil

Vous êtes une personne axée sur le service et vous êtes ravie de faire partie d'une organisation à croissance rapide qui permet aux meilleurs d'être encore meilleurs.  Vous avez une expérience en clinique en tant qu’hygiéniste dentaire ou assistante dentaire et aimez jouer un rôle actif et vous vous épanouissez lorsque vous trouvez des solutions innovantes pour votre équipe et l’entreprise.  Étant une personne motivée par l’excellence, vous êtes désireux de contribuer au succès d’une des entreprises les mieux gérées au Canada.  

Il s'agit d'une opportunité à distance. Relevant de la directrice, Conformité réglementaire, le ou la candidate idéale sera responsable veiller à ce que les opérations des différentes cliniques dentaires soient conformes aux normes et directives réglementaires.

Dans ce rôle, vous devrez:

  • Identifier et mettre en œuvre des opportunités pour améliorer la sécurité et réduire les risques dans plus de 500 cliniques dentaires
  • Aider à développer une culture de sécurité au sein des cliniques dentaires en s'assurant que les opérations des cliniques sont conformes aux normes et directives réglementaires
  • Créer des plans d'action pour répondre aux opportunités identifiées ci-dessus et soutenir la mise en œuvre
  • Soutenir les cliniques dentaires sur une base continue pour maintenir la conformité aux réglementations provinciales
  • Surveiller les mises à jour et les révisions des réglementations pertinentes pour s'assurer que les pratiques soutenues par dentalcorp restent à la pointe des changements réglementaires

Ce que nous recherchons

  • Doit être un(e) hygiéniste dentaire agréé ou un(e) assistante dentaire avec une expérience dans les opérations de cliniques dentaires et une compréhension de la PCI
  • Sens aigu des affaires, compétences interpersonnelles et de communication
  • Forte orientation d'équipe et leadership grâce à des compétences d'influence
  • Bilinguisme en anglais et français

À propos de dentalcorp

dentalcorp est le réseau de cliniques dentaires le plus vaste et le plus dynamique au Canada. Motivé par le désir d’améliorer le bien-être des Canadiens et Canadiennes en leur offrant des soins cliniques et des expériences inégalés. dentalcorp acquiert des cliniques dentaires de premier plan et les unit dans un objectif commun : être le principal réseau de soins de santé de confiance au pays. En tirant parti de sa technologie de pointe, de son savoir-faire et de son envergure, dentalcorp offre aux professionnels de soins dentaires l’occasion unique de conserver leur autonomie clinique tout en investissant dans leur potentiel de croissance.

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais seuls les candidats répondants aux exigences seront contactés. Les candidats handicapés qui ont besoin d'aménagements raisonnables pour toute partie du processus de candidature ou d'embauche peuvent contacter notre équipe des talents au 416-558-8338. Les aménagements raisonnables seront déterminés au cas par cas et votre demande sera traitée dans les plus brefs délais

postuler

Spécialiste en acquisition de talents bilingue - Télétravail

Quebec, Quebec

postuler

Vous êtes une personne axée sur le service qui désire faire partie d'une organisation en croissance rapide qui permet aux meilleurs talents de devenir encore meilleurs. Vous avez de l'expérience en acquisition de talents et vous cherchez une opportunité d'utiliser votre expertise pour susciter le changement au sein d'une industrie passionnante. Vous aimez travailler dans un environnement collaboratif, mais appréciez également votre autonomie afin d’accomplir vos tâches et fournir un excellent service à nos partenaires et à leurs équipes. Vous êtes motivé par l'excellence et êtes désireux de contribuer au succès de l'une des sociétés les mieux gérées au Canada.

Relevant du Directeur des Ressources Humaines, vous travaillerez en partenariat avec les cliniques dentaire de notre réseaux pour gérer leurs talents et leurs besoins en personnel. L'acquisition et la rétention des talents sont la clé du succès de dentalcorp, et l'équipe de Talent est une ressource inestimable pour nos partenaires. Vous occuperez un siège important à la table de discussion et contribuerez de manière directe aux décisions.

Présentation du rôle

  • Agir en tant qu'expert en la matière pour des rôles comprenant (mais sans s'y limiter) les dentistes, les dentistes spécialistes, les hygiénistes dentaires, les gestionnaires de cliniques et les assistant(e)s dentaires
  • Agir en tant qu'ambassadeur de la marque dentalcorp - raconter notre histoire et attirer les meilleurs talents
  • Conseiller l'entreprise sur les nouvelles tendances en matière d’attraction de talents et fournir une nouvelle perspective
  • Gérez votre portefeuille en tirant parti : de la veille concurrentielle, des meilleures pratiques d'embauche, des informations sur les salaires et des tendances sectorielles spécifiques au marché
  • Proposer de nouvelles façons créatives de faire les choses pour obtenir des résultats exceptionnels
  • Identifier et exécuter diverses techniques de sourcing : recherches booléennes, événements de réseautage, programmes de parrainage, médias sociaux, sourcing direct, salons de l'emploi, etc.
  • Apporter de nouvelles idées et solutions pour s'assurer que le processus de recrutement reste à jour et offre la meilleure expérience aux candidats et aux responsables du recrutement
  • Exécuter la stratégie Campus auprès des universités, des cégeps et des écoles de la province de Québec
  • Collaborer avec notre équipe de marketing et notre équipe de marque employeur pour concevoir et exécuter des campagnes de recrutement personnalisées
  • Pré-qualifier, passer en entrevue, évaluer les candidats et guider les décisions d'embauche
  • Négociez et prolongez les offres d'emploi tout en faisant preuve de créativité 
  • Superviser l'intégration des nouveaux employés, la création de lettres d'offre, les vérifications des antécédents 
  • Établissez des partenariats avec des associations

Ce que nous recherchons

  • 3 à 5 ans d'expérience en recrutement 
  • Bilingue (français et anglais)
  • Vous êtes motivé par les recherches stimulantes
  • Vous avez des compétences exceptionnelles en communication
  • Vous êtes débrouillard; vous proposez de nouvelles solutions aux besoins complexes des talents
  • Vous êtes adaptable, résilient et pouvez faire face à des exigences en constante évolution
  • Vous êtes organisé 
  • Vous avez un bon sens des affaires
  • Vous pouvez gérer des priorités concurrentes

À propos de dentalcorp

dentalcorp se concentre sur l'acquisition et le partenariat avec des cliniques dentaires orienté sur la croissance, généralistes ou spécialisées qui se positionnent comme étant des leaders dans leur communauté et ce partout au Canada. Notre proposition de valeur unique permet à nos dentistes partenaires de conserver leur autonomie clinique et opérationnelle tout en les incitant à atteindre une croissance personnelle et professionnelle ambitieuse. Nos connaissances stratégiques et notre expertise sans précédent placent nos partenaires à l'avant-garde de la prestation de soins dentaire aux patients.

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais seuls les candidats répondants aux exigences seront contactés. Les candidats handicapés qui ont besoin d'aménagements raisonnables pour toute partie du processus de candidature ou d'embauche peuvent contacter notre équipe des talents au 416-558-8338. Les aménagements raisonnables seront déterminés au cas par cas et votre demande sera traitée dans les plus brefs délais.

#LI-NP1

postuler

Spécialiste en acquisition de talents bilingue - Télétravail

Montreal, Quebec

postuler

Vous êtes une personne axée sur le service qui désire faire partie d'une organisation en croissance rapide qui permet aux meilleurs talents de devenir encore meilleurs. Vous avez de l'expérience en acquisition de talents et vous cherchez une opportunité d'utiliser votre expertise pour susciter le changement au sein d'une industrie passionnante. Vous aimez travailler dans un environnement collaboratif, mais appréciez également votre autonomie afin d’accomplir vos tâches et fournir un excellent service à nos partenaires et à leurs équipes. Vous êtes motivé par l'excellence et êtes désireux de contribuer au succès de l'une des sociétés les mieux gérées au Canada.

Relevant du Directeur des Ressources Humaines, vous travaillerez en partenariat avec les cliniques dentaire de notre réseaux pour gérer leurs talents et leurs besoins en personnel. L'acquisition et la rétention des talents sont la clé du succès de dentalcorp, et l'équipe de Talent est une ressource inestimable pour nos partenaires. Vous occuperez un siège important à la table de discussion et contribuerez de manière directe aux décisions.

Présentation du rôle

  • Agir en tant qu'expert en la matière pour des rôles comprenant (mais sans s'y limiter) les dentistes, les dentistes spécialistes, les hygiénistes dentaires, les gestionnaires de cliniques et les assistant(e)s dentaires
  • Agir en tant qu'ambassadeur de la marque dentalcorp - raconter notre histoire et attirer les meilleurs talents
  • Conseiller l'entreprise sur les nouvelles tendances en matière d’attraction de talents et fournir une nouvelle perspective
  • Gérez votre portefeuille en tirant parti : de la veille concurrentielle, des meilleures pratiques d'embauche, des informations sur les salaires et des tendances sectorielles spécifiques au marché
  • Proposer de nouvelles façons créatives de faire les choses pour obtenir des résultats exceptionnels
  • Identifier et exécuter diverses techniques de sourcing : recherches booléennes, événements de réseautage, programmes de parrainage, médias sociaux, sourcing direct, salons de l'emploi, etc.
  • Apporter de nouvelles idées et solutions pour s'assurer que le processus de recrutement reste à jour et offre la meilleure expérience aux candidats et aux responsables du recrutement
  • Exécuter la stratégie Campus auprès des universités, des cégeps et des écoles de la province de Québec
  • Collaborer avec notre équipe de marketing et notre équipe de marque employeur pour concevoir et exécuter des campagnes de recrutement personnalisées
  • Pré-qualifier, passer en entrevue, évaluer les candidats et guider les décisions d'embauche
  • Négociez et prolongez les offres d'emploi tout en faisant preuve de créativité 
  • Superviser l'intégration des nouveaux employés, la création de lettres d'offre, les vérifications des antécédents 
  • Établissez des partenariats avec des associations

Ce que nous recherchons

  • 3 à 5 ans d'expérience en recrutement 
  • Bilingue (français et anglais)
  • Vous êtes motivé par les recherches stimulantes
  • Vous avez des compétences exceptionnelles en communication
  • Vous êtes débrouillard; vous proposez de nouvelles solutions aux besoins complexes des talents
  • Vous êtes adaptable, résilient et pouvez faire face à des exigences en constante évolution
  • Vous êtes organisé 
  • Vous avez un bon sens des affaires
  • Vous pouvez gérer des priorités concurrentes

À propos de dentalcorp

dentalcorp se concentre sur l'acquisition et le partenariat avec des cliniques dentaires orienté sur la croissance, généralistes ou spécialisées qui se positionnent comme étant des leaders dans leur communauté et ce partout au Canada. Notre proposition de valeur unique permet à nos dentistes partenaires de conserver leur autonomie clinique et opérationnelle tout en les incitant à atteindre une croissance personnelle et professionnelle ambitieuse. Nos connaissances stratégiques et notre expertise sans précédent placent nos partenaires à l'avant-garde de la prestation de soins dentaire aux patients.

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais seuls les candidats répondants aux exigences seront contactés. Les candidats handicapés qui ont besoin d'aménagements raisonnables pour toute partie du processus de candidature ou d'embauche peuvent contacter notre équipe des talents au 416-558-8338. Les aménagements raisonnables seront déterminés au cas par cas et votre demande sera traitée dans les plus brefs délais.

#LI-NP1

postuler

Spécialiste en acquisition de talents bilingue - Télétravail

Montreal, Quebec

postuler

Vous êtes une personne axée sur le service qui désire faire partie d'une organisation en croissance rapide qui permet aux meilleurs talents de devenir encore meilleurs. Vous avez de l'expérience en acquisition de talents et vous cherchez une opportunité d'utiliser votre expertise pour susciter le changement au sein d'une industrie passionnante. Vous aimez travailler dans un environnement collaboratif, mais appréciez également votre autonomie afin d’accomplir vos tâches et fournir un excellent service à nos partenaires et à leurs équipes. Vous êtes motivé par l'excellence et êtes désireux de contribuer au succès de l'une des sociétés les mieux gérées au Canada.

Relevant du Directeur des Ressources Humaines, vous travaillerez en partenariat avec les cliniques dentaire de notre réseaux pour gérer leurs talents et leurs besoins en personnel. L'acquisition et la rétention des talents sont la clé du succès de dentalcorp, et l'équipe de Talent est une ressource inestimable pour nos partenaires. Vous occuperez un siège important à la table de discussion et contribuerez de manière directe aux décisions.

Présentation du rôle

  • Agir en tant qu'expert en la matière pour des rôles comprenant (mais sans s'y limiter) les dentistes, les dentistes spécialistes, les hygiénistes dentaires, les gestionnaires de cliniques et les assistant(e)s dentaires
  • Agir en tant qu'ambassadeur de la marque dentalcorp - raconter notre histoire et attirer les meilleurs talents
  • Conseiller l'entreprise sur les nouvelles tendances en matière d’attraction de talents et fournir une nouvelle perspective
  • Gérez votre portefeuille en tirant parti : de la veille concurrentielle, des meilleures pratiques d'embauche, des informations sur les salaires et des tendances sectorielles spécifiques au marché
  • Proposer de nouvelles façons créatives de faire les choses pour obtenir des résultats exceptionnels
  • Identifier et exécuter diverses techniques de sourcing : recherches booléennes, événements de réseautage, programmes de parrainage, médias sociaux, sourcing direct, salons de l'emploi, etc.
  • Apporter de nouvelles idées et solutions pour s'assurer que le processus de recrutement reste à jour et offre la meilleure expérience aux candidats et aux responsables du recrutement
  • Exécuter la stratégie Campus auprès des universités, des cégeps et des écoles de la province de Québec
  • Collaborer avec notre équipe de marketing et notre équipe de marque employeur pour concevoir et exécuter des campagnes de recrutement personnalisées
  • Pré-qualifier, passer en entrevue, évaluer les candidats et guider les décisions d'embauche
  • Négociez et prolongez les offres d'emploi tout en faisant preuve de créativité 
  • Superviser l'intégration des nouveaux employés, la création de lettres d'offre, les vérifications des antécédents 
  • Établissez des partenariats avec des associations

Ce que nous recherchons

  • 3 à 5 ans d'expérience en recrutement 
  • Bilingue (français et anglais)
  • Vous êtes motivé par les recherches stimulantes
  • Vous avez des compétences exceptionnelles en communication
  • Vous êtes débrouillard; vous proposez de nouvelles solutions aux besoins complexes des talents
  • Vous êtes adaptable, résilient et pouvez faire face à des exigences en constante évolution
  • Vous êtes organisé 
  • Vous avez un bon sens des affaires
  • Vous pouvez gérer des priorités concurrentes

À propos de dentalcorp

dentalcorp se concentre sur l'acquisition et le partenariat avec des cliniques dentaires orienté sur la croissance, généralistes ou spécialisées qui se positionnent comme étant des leaders dans leur communauté et ce partout au Canada. Notre proposition de valeur unique permet à nos dentistes partenaires de conserver leur autonomie clinique et opérationnelle tout en les incitant à atteindre une croissance personnelle et professionnelle ambitieuse. Nos connaissances stratégiques et notre expertise sans précédent placent nos partenaires à l'avant-garde de la prestation de soins dentaire aux patients.

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais seuls les candidats répondants aux exigences seront contactés. Les candidats handicapés qui ont besoin d'aménagements raisonnables pour toute partie du processus de candidature ou d'embauche peuvent contacter notre équipe des talents au 416-558-8338. Les aménagements raisonnables seront déterminés au cas par cas et votre demande sera traitée dans les plus brefs délais.

postuler

Spécialiste principale en acquisition de talents bilingue - Télétravail

Montreal, Quebec

postuler

Votre profil

Vous êtes une personne axée sur le service et vous êtes ravie de faire partie d'une organisation à croissance rapide qui permet aux meilleurs d'être encore meilleurs.  Vous avez une expérience en acquisition de talent et aimez jouer un rôle actif et vous vous épanouissez lorsque vous trouvez des solutions innovantes pour votre équipe et l’entreprise.  Vous aimez travailler dans un environnement collaboratif, mais vous appréciez également votre autonomie pour accomplir des tâches et fournir un excellent service aux chefs du siège social et gestionnaires d’embauche.  Étant une personne motivée par l’excellence, vous êtes désireux de contribuer au succès d’une des entreprises les mieux gérées au Canada.  

Il s'agit d'une opportunité à distance. Le ou la candidat(e) idéale travaillera avec l’équipe de talent, ressources humaines et les chefs du siège social et sera responsable du cycle complet de recrutement du centre de soutien, en mettant l’accent sur la recherche et la chasse de têtes des meilleurs talents sur le marché.

Dans ce rôle, vous devrez:

  • Établir des partenariats efficaces avec les responsables du siège sociale/gestionnaires d’embauche afin d'offrir l'excellence dans la recherche des meilleurs talents sur le marché
  • Identifier et mettre en œuvre en permanence des solutions de talents innovantes pour offrir l'excellence en termes de délais de recrutement, de qualité d'embauche et de résultats exceptionnels
  • Agir en tant qu'ambassadeur de marque pour dentalcorp - raconter notre histoire et attirer les meilleurs talents
  • Gérer le recrutement du siège sociale en tirant parti de la veille concurrentielle, des pratiques d'embauche, des informations sur les salaires et des tendances sectorielles spécifiques au marché
  • Identifier et exécuter diverses techniques de recrutement proactive: recherches booléennes, événements de réseautage, programmes de référence, médias sociaux, approche direct, salons d'emploi, etc.
  • Apporter de nouvelles réflexions et idées pour s'assurer que le processus de recrutement reste à jour et offre la meilleure expérience aux candidats et aux responsables du recrutement
  • Collaborez avec notre équipe de marketing et notre équipe de marque employeur pour concevoir et exécuter des campagnes de recrutement personnalisées
  • Effectuer le cycle complet du recrutement qui comprend l'affichage, l'approvisionnement, la chasse de têtes, la pré-qualification, les entretiens, l'évaluation et l'évaluation des candidats, et guider les décisions d'embauche, négocier, créer et étendre les offres d'emploi
  • Effectuer des vérifications des antécédents et des références et maintenir des mesures et des analyses de talents
  • Suivi et rapport continus des activités des talents, maintien du suivi du recrutement et du rapport mensuel des employés.

Ce que nous recherchons

  • Titulaire d'un baccalauréat ou d'un diplôme ou d'une expérience de travail équivalente
  • Minimum de 5 ans d'expérience de travail dans un rôle similaire dans un environnement au rythme rapide et à forte croissance
  • Doit être bilingue en anglais et français
  • Solides compétences d'influence pour conduire des améliorations de processus et gérer des projets
  • Capacité à vivre et à défendre les valeurs de dentalcorp à chaque interaction
  • Compétences efficaces en communication (écrite et verbale)
  • Solides capacités d'évaluation des candidats pour identifier des embauches de qualité
  • Maîtrise de Microsoft MS Excel, PowerPoint, des systèmes de suivi des candidatures et de LinkedIn et Indeed Sourcing
  • Démontre de solides compétences interpersonnelles et d'influence, axé sur les résultats, très performant, collaboratif, fait preuve d'initiative, proactif, encourage l'établissement de relations clés

À propos de dentalcorp

dentalcorp est le réseau de cliniques dentaires le plus vaste et le plus dynamique au Canada. Motivé par le désir d’améliorer le bien-être des Canadiens et Canadiennes en leur offrant des soins cliniques et des expériences inégalés. dentalcorp acquiert des cliniques dentaires de premier plan et les unit dans un objectif commun : être le principal réseau de soins de santé de confiance au pays. En tirant parti de sa technologie de pointe, de son savoir-faire et de son envergure, dentalcorp offre aux professionnels de soins dentaires l’occasion unique de conserver leur autonomie clinique tout en investissant dans leur potentiel de croissance.

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais seuls les candidats répondants aux exigences seront contactés. Les candidats handicapés qui ont besoin d'aménagements raisonnables pour toute partie du processus de candidature ou d'embauche peuvent contacter notre équipe des talents au 416-558-8338. Les aménagements raisonnables seront déterminés au cas par cas et votre demande sera traitée dans les plus brefs délais

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Technicienne ou technicien en informatique bilingue - Télétravail

Montreal, Quebec

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Votre profil

Vous êtes une personne axée sur le service et vous êtes ravie de faire partie d'une organisation à croissance rapide qui permet aux meilleurs d'être encore meilleurs.  Vous êtes motivé(e) et expérimenté(e) dans le domaine de l'informatique au sein d'un département très actif. Vous recherchez l'opportunité de mettre votre expertise au service du changement dans un secteur passionnant.  Vous aimez travailler dans un environnement collaboratif et résoudre les problèmes liés aux applications logicielles et fournir un excellent service. Étant une personne motivée par l’excellence, vous êtes désireux de contribuer au succès d’une des entreprises les mieux gérées au Canada.  

Il s'agit d'une opportunité à distance. Le ou la candidat(e) idéale travaillera sous la direction du responsable du centre d'informatique et vous serez responsable pour fournir une assistance aux postes de travail au personnel de notre siège sociale.

Dans ce rôle, vous devrez:

  • L'accueil du personnel et des cliniques dentaires en anglais ou en français.
  • Création et maintenance de nos images de PC
  • Soutien et approvisionnement des postes de travail (ordinateurs portables/de bureau)
  • Coordonner le soutien avec les fournisseurs et les prestataires informatiques locaux
  • Enregistrer, suivre et faire remonter les incidents via le système de billetterie 
  • Configurer les comptes utilisateurs et maintenir les données du système sur l'ensemble des applications, y compris mais sans s'y limiter: Coupa, Service Now, Okta, Workday
  • Assurer le soutien, le dépannage et l'identification des tendances des incidents/problèmes.
  • Résoudre les tâches dans le cadre des accords de niveau de service.
  • Formation aux applications
  • Coordonner avec les équipes informatiques les problèmes nécessitant une escalade.
  • Assistance pour les appareils mobiles
  • Participer à des projets spéciaux, le cas échéant

Ce que nous recherchons

  • Expérience préalable en informatique dans le domaine de soutien informatique ou centre de soutien
  • Parfaitement bilingue en anglais et en français
  • Maîtrise de l'utilisation et de la gestion d'Office 365
  • Dépannage du matériel (ordinateur de bureau/ordinateur portable)
  • Capacité d'analyse rapide des erreurs et de dépannage
  • Expérience avérée dans l'application des normes, politiques et procédures.
  • Solides compétences en matière de rédaction et de communication
  • Mentalité axée sur le client

À propos de dentalcorp

dentalcorp est le réseau de cliniques dentaires le plus vaste et le plus dynamique au Canada. Motivé par le désir d’améliorer le bien-être des Canadiens et Canadiennes en leur offrant des soins cliniques et des expériences inégalés. dentalcorp acquiert des cliniques dentaires de premier plan et les unit dans un objectif commun : être le principal réseau de soins de santé de confiance au pays. En tirant parti de sa technologie de pointe, de son savoir-faire et de son envergure, dentalcorp offre aux professionnels de soins dentaires l’occasion unique de conserver leur autonomie clinique tout en investissant dans leur potentiel de croissance.

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais seuls les candidats répondants aux exigences seront contactés. Les candidats handicapés qui ont besoin d'aménagements raisonnables pour toute partie du processus de candidature ou d'embauche peuvent contacter notre équipe des talents au 416-558-8338. Les aménagements raisonnables seront déterminés au cas par cas et votre demande sera traitée dans les plus brefs délais

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Bilingual IT Support Specialist - Remote

Toronto, Ontario

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Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are self-motivated and experienced in IT Support in a busy IT Operations department. We are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, problem solving software applications and providing excellent service. As an individual who is driven by excellence you are eager to contribute the success of one of Canada’s Best Managed companies.

This is a remote role and an extension of dentalcorp’s Toronto Support Centre. Reporting to the Manager, IT Service Desk and Deskside Support you will provide workstation support to our support centre staff.

Role overview

  • Onboarding of staff and dental practices in either English or French
  • Building and maintaining our PC images
  • Support and provisioning for workstations (laptops/desktops)
  • Coordinate support with vendors and local IT providers
  • Record, track and escalate incidents via Service Now ticketing software
  • Setup user accounts and maintain system data across all applications including by limited to: Coupa, Service Now, Okta, Workday
  • Support, troubleshoot and identify trends of incidents/problems
  • Resolve tasks within the Service Level Agreements
  • Application training
  • Coordinate with IT teams on issues requiring escalation
  • Mobile device support
  • Assist with special projects as required

What we’re looking for

  • Previous IT experience in desktop support or service desk
  • Fluently Bilingual in English and French
  • Proficiency in using and managing Office 365
  • Hardware (desktop/laptop) troubleshooting
  • Quick error analysis and troubleshooting skill
  • Demonstrated experience enforcing standards, policies and procedures
  • Strong written and communication skills
  • Customer focused mentality

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Category Manager, Direct Procurement - Hybrid

Toronto, Ontario

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Who you are

You are a service orientated, innovative professional who is excited to work for a fast-growing company that enables the best to be even better.  You will play a key role on the Procurement team driving and enabling top priority initiatives to help drive an even better support experience for our rapidly growing network of practices across the country.  You are creative, love working in a collaborative team environment, but also enjoy autonomy to build tools, provide top notch service and add significant value to our growing network of practices and patients.   As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies.

This is a hybrid position based out of our Toronto Support Centre.  Reporting into the Director Strategic Sourcing, Procurement, you will lead the category strategy development, strategic sourcing, negotiation, contracting and supplier performance management for a complex portfolio of goods and services. The purpose of the position is to create value for dental practices, reduce total cost of ownership, and leverage world-class negotiation and sourcing strategies, tools and processes, and mitigate risk through contract development. 

The Category Manager will strive to understand external variables, learn the landscape, requirements and priorities of our practices and develop relationships to successfully develop category strategies that utilize various value levers to deliver improved cost, reduced risk, and more efficient programs to our dental practices.

Responsibilities

Strategic Sourcing

  • Develop and execute on end-to-end sourcing opportunities, as required, to drive cost savings and process efficiencies
  • Negotiate contracts

Project & Change Management

  • Responsible for the end-to-end implementation of each sourced category across 400+ locations
  • Work closely with practices to transition incumbent suppliers to new programs
  • Facilitate contract terminations with incumbent suppliers and implement transition plans to ensure continuity of services

Category Management

  • Develop and maintain comprehensive category strategies based on relevant market requirements and influences
  • Manage the category strategy to drive category transformation, best practices, savings, and value creation initiatives
  • Act as primary interface for key categories with the practices
  • Customer relationship management delivery to practices
  • Owns and manages supplier score carding process
  • Owns supplier segmentation within their categories
  • Monitors and advises on non-compliant spend
  • Performs spend analysis, market research, and monitors industry trends for assigned categories

Supplier Performance

  • Develop KPIs and individual supplier performance scorecards
  • Host business review meetings - performance, continuous improvement, innovation
  • Support issue escalation

Contract Management

  • Manage key contract deliverables, ensuring compliance to SLAs and KPIs
  • Negotiate contract amendments and addendums, as required
  • Facilitate contract terminations, as required

What we're looking for

  • Post-secondary education in a related field or equivalent work experience
  • Minimum of 5 to 7 years of experience in managing complex projects with multiple stakeholders
  • Experience in the dental industry preferred
  • Experience in Category Management
  • Managing these complex projects in procurement environment is an asset
  • Strong contract negotiation experience
  • Ability to lead and champion multiple sourcing initiatives concurrently
  • Ability to effectively manage multiple stakeholders at one time
  • Demonstrated proactivity and follow up skills
  • Demonstrated commitment to providing a high level of customer service & continuous improvement
  • Excellent process/project management skills
  • Excellent communication and presentation skills combined with analytical abilities
  • Demonstrated experience in supplier relationship management
  • Demonstrates patience, tenacity, and resiliency in dealing with fast-paced, demanding situations
  • Solid knowledge of MS Office
  • Post-secondary education or equivalent combination of education and experience; CSCMP designation is an asset
  • Bilingual – French is an asset

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Finance Administrator

Toronto, Ontario

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Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience in Accounting or Finance and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies

This is a hybrid role located at dentalcorp’s Toronto Support Centre and you will be responsible for providing support on all areas within the finance department.

Role Overview

  • Download bank transactions daily
  • Send bank transactions to the practices daily
  • Download NSF and EFT return information and share with practices
  • General Ledger maintenance
  • Process transfers between bank accounts
  • Prepare month-end checklist and track progress daily
  • Process finance invoices in procurement system
  • Maintain ticketing system by assigning finance tickets
  • Send monthly emails to practices
  • Post journal entries
  • Run GL details for analysis purpose
  • Run monthly practices P&L’s
  • Coordination of monthly inventory counts
  • Provide administration support to the finance team
  • Investigate and resolve issues with support from other team members
  • Other ad hoc duties as assigned

What we’re looking for

  • University Degree or Diploma in Accounting/Finance
  • Ideally 3+ years’ experience in a similar role/environment
  • Comfortable in a fast-paced, deadline-driven environment
  • A self-starter, highly positive can-do attitude in a rapidly changing environment
  • Microsoft Office Suite (Excel (pivot tables and look-ups), Word and PowerPoint).
  • Detail-oriented with a high level of efficiency and accuracy.
  • Motivated to take on new challenges
  • Excellent communication skills and a “people person”
  • Bilingual in French would be an asset

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Manager, Financial Planning and Analysis - Hybrid

Toronto, Ontario

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Who you are

You are an innovative, service orientated Manager who is excited to be a part of a fast-growing organization that enables the best to be even better. As the Manager Financial Planning & Analysis, reporting to the Senior Manager, you will be leading budgeting, forecasting, capital allocation and operational reporting for the company. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. As a Manager, you enjoy working in a collaborative environment and your ultimate goal is to ensure excellent service to our Partners and their teams. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies.

This is a hybrid role located at dentalcorp’s Toronto Support Centre and working with the Finance and Operations team. The successful candidate will be responsible for managing budgeting and forecasting.

Role overview

  • Lead and roll-up the annual budgeting process by working with operations to agree on practice budgets, overlaying expected impacts of new acquisitions and ensuring budgets are created for corporate support centre levels
  • Assist in the development of monthly forecasts to enable the organization to have a forward looking view of performance of all major P&L line items
  • Analyze risks and opportunities to the forecast to allow senior leaders to make decisions and prioritize
  • Support multiple ERP system implementations through providing feedback on design documents, UAT testing, and change management logging
  • Lead the design and build of new FP&A reports post ERP system implementations
  • Ensure daily, bi-weekly and monthly reporting is maintained to give business leaders insights into current business performance
  • Support operations with bi-weekly cost analysis to determine whether actions to increase or reduce spend is necessary based on business performance
  • Support ad-hoc analysis as required by leadership to evaluate business performance and support decision making
  • Manage and report on capital expenditure on a monthly basis providing insight into ROI for each project
  • Prepare business case summaries and recommendations regarding capital expenditure projects and other cross departmental business initiatives
  • Make recommendations regarding reporting automation, cost savings and productivity opportunities
  • Deliver a superior level of service, support and insight to the Leadership Team as a business partner
  • Lead, develop and manage direct report

What we’re looking for

  • Post-Secondary education in business administration, accounting, finance or equivalent.
  • MBA or CPA required.
  • 5-7 years experience in a similar role in a public company
  • Previous Experience in a role at a retailer would be beneficial
  • Demonstrated expertise in financial analysis, budgeting and forecasting, and management reporting
  • Advanced excel skills (Pivot Tables, Macros, What if scenarios)
  • Advanced modelling skills using Excel or similar software
  • Extensive experience working with large quantities of data and simplify this into decision making information.
  • Previous experience working within a fast-paced, high growth environment preferred
  • Ability to live the dentalcorp values (Integrity, Collaboration, Innovation and Excellence) with every decision and interaction
  • Excellent communication and presentation skills including the ability to distill complex concepts into lay terms
  • Demonstrated ability to effectively manage multiple projects and priorities simultaneously.
  • Competent collaborator and skilled cross-functional communicator

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Manager, Regulatory Compliance - Remote

Toronto, Ontario

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Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are a self-motivated and experienced Registered Dental Hygienist or Dental Assistant.  You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre and network team members.  As an individual who is driven by excellence you are eager to contribute the success of one of Canada’s Best Managed companies.

This is a remote opportunity and an extension of dentalcorp’s Toronto Support Centre.  Reporting into the Director, Regulatory Compliance you will be responsible for ensuring that the operations of the practices are compliant with regulatory standards and guidelines.

In this role, you will

  • Identify and implement opportunities to improve safety and decrease risk within 500 + dentalcorp practices
  • Assist in developing a safety culture within practices by ensuring the operations of the practices are compliant with regulatory standards and guidelines
  • Create action plans to address opportunities identified above and support implementation
  • Support practices on an on-going basis to maintain compliance with provincial regulations
  • Monitor updates and revisions to relevant regulations to ensure that practices supported by dentalcorp remain at the forefront of regulatory changes

What we’re looking for

  • Must be a Registered Dental Hygienist or Dental Assistant with a background in operations of dental practices and an understanding of IPAC  
  • Strong business acumen, interpersonal and communication skills
  • Strong team orientation and leadership through influence skills
  • Bilingualism in English and French preferred

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Marketing Manager, Practice Marketing - Hybrid

Toronto, Ontario

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Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are a self-motivated and experienced Marketing Manager, Practice Marketing working in a busy Marketing department. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre and network team members.  As an individual who is driven by excellence you are eager to contribute the success of one of Canada’s Best Managed companies.

This is a hybrid role located at dentalcorp’s Toronto Support Centre.  Reporting into the Senior Director, Practice Marketing you will be responsible for working directly with Operations & our Practice Partners to drive Practice growth. As the Manager, Practice Marketing, you will forge relationships, consult on and develop various insight driven marketing opportunities and initiatives.

In this role, you will

  • Manage the day-to-day relationships of an assigned portfolio of dental practices
  • Have an in depth understanding of your portfolio of practices (e.g. practice and marketing performance, practice type, target market, key service offerings, value proposition to patients, etc.) to inform & prioritize Marketing planning to drive organic growth at the practice level
  • Leverage practice & patient insights to develop Practice Marketing strategies & tactical plans
  • Develop & lead the execution of Practice Marketing playbooks
  • Monitor the on-going effectiveness of Practice Marketing plans
  • Participate annually in defining organic growth targets and budget allocations for practice portfolio
  • Be responsible for Marketing budget management
  • Contribute to a high-performing team culture
  • Proactively contribute to a collaborative and supportive partnership within the Marketing team and with cross functional teams including Operations, Finance, Talent, Corporate Development, Compliance, Legal, Procurement etc.

What we’re looking for

  • 5-7 years progressive B2C marketing experience
  • Post-secondary education specializing in Marketing, Business Administration or related field
  • Experience working in strategy and account management at an agency, in a marketing division within a client service focused organization or in healthcare services marketing an asset
  • Exceptional project management abilities including managing budgets, deadlines, partners and clients
  • Experience in interpreting data and storytelling
  • Strong business acumen, interpersonal and communication skills
  • Track record of implementing marketing programs to drive business growth and retain customers
  • Strong team orientation and leadership through influence skills: understand and promote interdepartmental approach to problem solving; understand the value of bridging communication gaps

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Senior Business Analyst - Hybrid

Toronto, Ontario

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Who You Are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are self-motivated and experienced Senior Business Analyst. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre team members. As an individual who is driven by excellence you are eager to contribute the success of one of Canada’s Best Managed companies.

Role Overview

This is a hybrid position based out of our Toronto Support Centre.  Our growing company is seeking an experienced Business Analyst who can bring expertise and industry best practices to define better development and engineering approaches. This is an exciting opportunity to augment your current skills, help and shape the analytics function, as well as learn new technologies.

Responsibilities

  • Provides data analysis and programming support for the development of new BI applications and enhancement of existing custom and packaged applications.
  • Research complicated data analysis problems. Work with technical and business subject matter experts to define design specifications and technical solutions.
  • Translates user requirements into production quality dashboards
  • Identifies system inadequacies and efficiencies and recommends improvements.
  • Presents systems solutions to clients and stakeholders, both verbally and in written form to gain consensus for new solutions, enhancements, and problem fixes.
  • Participates in the development and design of dashboards standards and methods.

What we’re looking for

  • Bachelor’s Degree in Business, Finance, Accounting, Mathematics or Computer Science or equivalent
  • 5 to 7 years Business Intelligence and Data Analytics work-related experience
  • 3 to 5 years of Experience with Power BI/Tableau 
  • Strong communication skills
  • Ability or willingness to learn and write basic SQL queries to manipulate data
  • Ability or willingness to use scripting language for data manipulation tasks; Python, R etc.
  • Natural Problem Solver
  • Strong Business Acumen

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Senior Manager, Website Optimization - Hybrid

Toronto, Ontario

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Who you are

You are a service orientated, innovative professional who is excited to work for a fast-growing company that enables the best to be even better.  You will toggle between deep analytics and creative thinking, and have a strong grasp of web content best practices, site experimentation frameworks, systems, paid media, SEO, and inbound marketing. You will have the opportunity to learn from and work with our fellow marketers, as well as cross-functionally, to build, test, and execute web optimization programs that provide a best-in-class user experience and drive new patient growth.  You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to clients.  As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies.

This is a hybrid position based out of our Toronto Support Centre. Reporting into the VP Performance Marketing, this role will work cross-functionally to develop best in class website experiences across our network of practice websites to increase conversion rates, make recommendations on campaign landing pages, and build the roadmap for web to maximize ROI and drive new patient growth.

Responsibilities

  • Plan, build, and execute web optimization programs, including A/B testing, multivariate testing, and conversion rate optimization (CRO) to drive leads and new patient growth.
  • Use data and insights to define web journey optimization roadmap and strategy, and work cross-functionally with marketing managers, operations, paid media, content, and agency partners to execute it.
  • Identify opportunities and make recommendations for further improvements to the patient journey to drive new patient growth and retain existing patients.
  • Measure, analyze, and report on website performance and share actionable insights to drive ongoing website improvements.
  • Collaborate with the Marketing and Operations teams on test research, hypotheses, strategies, and testing roadmaps.
  • Analyze and report on test results to determine the impact on UX and its subsequent ROI.
  • Develop and run quantitative and qualitative research, including: User Testing, Heatmapping/Scrollmapping, Visual Analytics, Data Analytics, and Competitive Research.
  • QA of all experiments including ensuring all running experiments are rendering appropriately and all goals are tracked properly across browsers and devices.

What we're looking for

  • 7+ years’ of performance marketing experience in testing and personalization, analytics, CRO either at an agency or in an in-house role, preferably in the service or B2B industry.
  • Direct experience of preparing and setting up A/B and Multivariate experiments, applying targeting rules and audience conditions, launching, managing, and reporting on testing activity, and iterating on learnings.
  • Deep knowledge of digital marketing tactics including SEO, conversion rate optimization (CRO), and website performance and best practices.
  • Comfortable working with both creative (i.e. brand and design) and technical teams (i.e. developers and operations).
  • Experience in a mobile-first approach, UX design, wireframing, and usability principles.
  • High-level of knowledge working with Google Analytics and Google Tag Manager, as well as other web analytics tools.
  • Experience using A/B and multivariate testing and personalization platforms like Optimizely, Google Optimize, Adobe Target, or similar.
  • Strong understanding of statistics and analyzing large data sets to understand the conversion funnel and identify opportunities to improve performance.
  • Proficient using Excel/Google Sheets and data visualization tools (Tableau, Looker, etc) with an ability to clearly articulate outcomes and learnings.
  • Proactive and creative problem-solver with the ability to identify problems and solve them independently.
  • Highly organized, strong attention to detail, and ability to manage multiple projects in a fast-paced startup environment.
  • Ambitious self-starter with demonstrated ability and willingness to roll up sleeves and execute.
  • Promote recommendations, articulate tradeoffs, and communicate plans to senior executive.
  • Strong written and verbal communication skills, with an emphasis on web content best practices.
  • Willingness to wear multiple hats, and ability to deliver high-quality results in a rapidly-evolving environment.

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Senior Talent Acquisition Specialist - Remote

Toronto, Ontario

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Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have extensive experience in the talent acquisition space and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to Support Centre Leaders/Hiring Managers. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies.  

Located anywhere in Canada, you will work with the Talent, HR and Support Centre Leadership team and will be responsible for full-cycle Support Centre recruiting, with a focus on sourcing and headhunting top talent in the market.   

In this role, you will

  • Build effective partnerships with Support Centre Leaders/Hiring Managers to provide excellence in sourcing top talent in the market  
  • Continuously identify and implement innovative talent solutions to deliver excellence in time to fill, quality of hire and outstanding results 
  • Act as a dentalcorp brand ambassador - tell our story and attract top talent in the market 
  • Manage Support Centre Recruiting by leveraging competitive intelligence, hiring practices, salary information, and market specific industry trends
  • Identify and execute various sourcing techniques: Boolean searches, networking events, referral programs, social media, direct sourcing, career fairs, etc.
  • Bring new thoughts and ideas to ensure the recruitment process remains current and offers the best experience to candidates and hiring managers
  • Partner with our Marketing team, and our Employer Branding team to design and execute customized recruitment campaigns
  • Perform end to end recruitment which includes posting, sourcing, headhunting, pre-qualifying, interviewing, assessing and evaluating candidates, and guide hiring decisions, negotiate, create and extend job offers
  • Perform background checks and references and maintain talent metrics and analytics
  • Ongoing tracking and reporting of Talent activities, maintaining the recruitment tracker and monthly employee report. 

What we’re looking for

  • Completion of Bachelor’s University Degree or Diploma or equivalent work experience 
  • Minimum 5 years’ experience working in a similar role within a fast paced, high growth environment   
  • Bilingual in English and French is an asset  
  • Strong influencing skills to drive process improvements and manage projects 
  • Ability to live and champion the dentalcorp values with every interaction  
  • Effective communication skills (written and verbal) 
  • Strong candidate assessment abilities to identify quality hires 
  • Proficient with Microsoft packages MS Excel, PowerPoint, applicant tracking systems and LinkedIn and Indeed Sourcing 
  • Demonstrates strong interpersonal and influencing skills, results driven, high performing, collaborative, shows initiative, proactive, encourages building key relationships  

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Tableau Developer - Hybrid

Toronto, Ontario

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Who You Are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are self-motivated and experienced Tableau Developer. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre team members. As an individual who is driven by excellence you are eager to contribute the success of one of Canada’s Best Managed companies.

Role Overview

This is a hybrid position based out of our Toronto Support Centre.  Our growing company is seeking an experienced Tableau Developer who can bring expertise and industry best practices to define better development and engineering approaches. This is an exciting opportunity to augment your current skills, help and shape the analytics function, as well as learn new technologies.

Responsibilities

  • Provides data analysis and programming support for the development of new BI applications and enhancement of existing custom and packaged applications.
  • Research complicated data analysis problems. Work with technical and business subject matter experts to define design specifications and technical solutions.
  • Translates user requirements into production quality dashboards
  • Identifies system inadequacies and efficiencies and recommends improvements.
  • Presents systems solutions to clients and stakeholders, both verbally and in written form to gain consensus for new solutions, enhancements, and problem fixes.
  • Participates in the development and design of dashboards standards and methods.

What we’re looking for

  • Business Intelligence and data analytics work-related experience (5-7 years)
  • Knowledge of Power BI/Tableau (3-5 years)
  • Strong communication skills
  • Ability or willingness to learn and write basic SQL queries to manipulate data
  • Ability or willingness to use scripting language for data manipulation tasks; Python, R etc.
  • Natural Problem Solver
  • Strong Business Acumen

About dentalcorp

dentalcorp is Canada’s largest and fastest growing network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Clinical Development Manager - Remote

Calgary, Alberta

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Who you are

You are an innovative, service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are a Registered Dental Hygienist and have extensive experience working within a Dental Practice. You also have experience working in a corporate environment and enjoy making a positive impact within dental practices. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute to the success of one of Canada’s Best Managed companies

This is a remote opportunity based in Western Canada and an extension of dentalcorp’s Toronto Support Centre. The Clinical Development Manager will be responsible for the integration of Clinical Development programs across a portfolio of practices supporting optimal patient care and the growth ambitions of our valued Partners.   You excel at building strong relationships and influencing by building trust and credibility.  You are a leader who is confident in influencing change across a portfolio of dental practices and implementing new processes and procedures.

Role Overview

  • Implementation of Clinical Development programs (examples below) across a portfolio of practices; accountable for annual growth plans.
    • Digital scanning and the treatment of malocclusion through clear aligner therapy
    • Integration of the American Academy of Periodontology’s 2018 Classification of Periodontal and Peri-Implant Disease and Conditions
  • Develop and support implementation of action plans across a portfolio of practices to:
    • Elevate patient experience with industry-leading best practices.
    • Increase acceptance of comprehensive treatment through enhanced patient education and value-building language.
    • Integrate best-in-class patient record keeping.
    • drive engagement for practice level staff
    • Develop, share, and implement best-practices in all aspects of the clinical operation with the Practice Development Team to improve on-going Practice tools
  • Monitor the on-going effectiveness of Clinical Development Programs and evolve as required.
  • Mentor, develop, and lead Clinical Champions within a portfolio of practices.
  • Actively promotes and lives dentalcorp values every day
  • Ensure that any effort made by or contributed to by the Clinical Development team is performed at the highest ethical standard with priority given to the well-being of our patients
  • Partners with a regional team (Directors of Operations, HRBP’s, Compliance and Practice Marketing) to achieve outstanding patient care and practice level outcomes
  • Influence clinicians and team members on the value of clinical programs to drive adoption across your portfolio
  • Establish and maintain excellent relationships with clinicians and team members

What are we looking for?

  • Registered Dental Hygienist
  • A minimum of 5 years’ experience working in a dental office as a Dental Hygienist.
  • Minimum 5-7 years in a Regional Management position managing a portfolio of dental practices.
  • Proven ability to deliver sustainable results across a large portfolio of dental practices.
  • Strong organizational and time management skills and ability to manage numerous projects simultaneously.
  • Excellent leadership and collaboration skills; proven ability to establish and maintain effective and cooperative working relationships across diverse groups and levels.
  • Strong background in coaching to assert program benefits
  • Strong business acumen
  • Proficient with MS Office Suite (Word, Excel, PowerPoint)

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting them in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

We want you to thrive

At dentalcorp, we want you to be successful from day one. We are focused on attracting, retaining and developing the very best talent from across many industries to ensure our people bring diverse experience, skills and thinking to continue to drive business performance.

About the Support Centre Team

We are bold, passionate, authentic and bring heart to our work. We work as one team and support each other to be successful. We lean in to make great things happen, celebrate our success and reward people for their contributions.

Benefits

  • Join a collaborative team and values-based culture
  • Competitive compensation and benefits in an essential, high growth business
  • Professional development and career growth opportunities
  • Be part of a community that is passionate about giving back and encourages team members to participate in initiatives such as food drives, volunteering, and supporting our practices in our Give Back, Smile Back program

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  • It’s exciting to help grow a healthcare organization across Canada. As someone with a financial background, I find myself really driven by dentalcorp’s mission, and inspired by how we’re helping more and more patients as we expand.
    Anastasia SavvidisCorporate Development Associate
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