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Support Centre opportunities

Be part of our growth story

Join a high-growth culture and create remarkable outcomes by collaborating to develop new ways of doing things. Our People lead with vision, deliver excellence and can envision the future. We are looking for the best talent to join a culture anchored in our values and allows everyone to bring their best to work every day to provide outstanding support and insights to our practices.

Being part of the dentalcorp Support Centre team means you’re joining a team that will mentor and support your ongoing growth and development

Positions by province

Positions

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Bilingual Talent Acquisition Specialist (Quebec)

Montreal, Quebec

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Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience with high volume recruitment experience and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies.

This is a great opportunity to have the flexibility to work from home as a Talent Acquisition Specialist, partnering with your portfolio of dental practices, meeting them face-to-face to manage their talent and staffing needs within the Quebec region. Talent is key to dentalcorp’s success, and the Talent team is an invaluable resource to our Partners.

Role overview

  • Based in Quebec working from your home office, you will act as a dentalcorp brand ambassador to attract top talent
  • Advise the business of new Talent trends and provide a fresh perspective on recruitment strategies
  • Manage your portfolio by leveraging competitive intelligence, hiring practices, salary information, and market specific industry trends
  • Identify and execute various sourcing techniques: Boolean searches, networking events, referral programs, social media, direct sourcing, career fairs, etc.
  • Incorporate new ideas to ensure the recruitment process remains current and offers the best experience to candidates and hiring managers
  • Partner with our Marketing team, and our Employer Branding team to design and execute customized recruitment campaigns
  • Screen, interview and evaluate candidates to guide hiring decisions
  • Negotiate and extend job offers
  • Support new hire onboarding, creation of offer letters and background checks while maintaining talent metrics and analytics
  • Actively build partnerships with associations, university/colleges and other industry groups
  • Act as the subject matter expert for roles including (but not limited to) Dentists, Specialist Dentists, Hygienists, Practice Managers, and Dental Assistants

What we’re looking for

  • 4+ years of experience in managing high volume recruitment 
  • Client facing, high volume recruitment experience – having agency and/or dental industry work experience is considered an asset
  • Fluent in both French and English
  • Able to work from home and travel within Quebec
  • Valid driver's license (access to a vehicle is a considered an asset)
  • You are motivated by challenging searches, delivering top talent to the business, and providing unparalleled service
  • You have exceptional communication skills; you are a storyteller and can captivate your audience to convey an opportunity
  • You are resourceful and challenge the status quo; you come up with solutions to complex Talent needs
  • You are adaptable, resilient and can deal with ever-changing requirements
  • You can keep up in a fast-paced environment while managing competing priorities

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.


Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Spécialiste en acquisition de talents bilingue (Québec)

Montreal, Quebec

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Qui vous êtes

Vous êtes une personne novatrice et orientée vers les services qui souhaite ardemment faire partie d’une organisation en pleine croissance qui permet aux meilleurs de devenir encore meilleurs. Vous possédez une expérience de recrutement avec de nombreux clients et vous êtes à la recherche d’un poste qui vous permet d’utiliser votre expertise pour générer des changements dans un secteur passionnant. Vous aimez travailler dans un environnement collaboratif, mais vous possédez également l’autonomie nécessaire pour accomplir les tâches et fournir d’excellents services à nos partenaires et à leurs équipes. Vous êtes une personne qui vise l’excellence et vous souhaitez contribuer au succès de l’une des « sociétés les mieux gérées au Canada ».

Le rôle de Spécialiste en acquisition de talents représente une occasion unique de travailler à domicile. Vous devrez collaborer avec votre portefeuille de cabinets dentaires et rencontrer personnellement les représentants de chacun pour gérer leurs talents et leurs besoins en effectifs dans la région de Québec. Le talent est la clé du succès chez dentalcorp, et son équipe de talent est une ressource inestimable pour nos partenaires. Vous occuperez donc un siège important à la table et contribuerez notamment aux décisions stratégiques de l’entreprise.

Aperçu du rôle

  • Travailler au Québec, à partir de votre bureau à domicile, et agir en tant qu’ambassadeur de la marque dentalcorp, c’est-à-dire raconter notre histoire et attirer les meilleurs talents
  • Conseiller l’entreprise sur les nouvelles tendances en matière d’acquisition de talents et proposer une nouvelle vision
  • Gérer votre portefeuille en tirant parti de la veille concurrentielle, des pratiques d’embauche, des informations salariales et des tendances spécifiques du marché
  • Proposer des façons innovantes et créatives de faire les choses dans le but d’obtenir des résultats inégalés
  • Identifier et exécuter diverses techniques de recrutement : recherches booléennes, événements de mise en réseau, programmes de recommandation, médias sociaux, recrutement direct, salons de l’emploi, etc.
  • Apporter des suggestions et des idées nouvelles pour que le processus de recrutement reste à jour, tout en offrant la meilleure expérience qui soit aux candidats et aux responsables du recrutement
  • Collaborer avec notre équipe marketing et notre équipe de promotion de l’image de l’employeur pour concevoir et exécuter des campagnes de recrutement individualisées
  • Présélectionner, interviewer, analyser et évaluer les candidats, puis guider les décisions d’embauche
  • Négocier et préparer les offres d’emploi en faisant preuve d’originalité — votre créativité est sans limites
  • Superviser l’intégration des nouveaux employés, la création des lettres d’offre, les vérifications des antécédents et la maintenance des statistiques et des analyses de talents
  • Mettre votre pied dans la porte — former des partenariats durables avec des associations, des universités, des collèges et d’autres groupes de l’industrie
  • Agir à titre d’expert pour certains rôles, y compris, sans toutefois s’y limiter : dentistes, dentistes spécialistes, hygiénistes, gestionnaires de cabinet et assistants dentaires

Ce que nous recherchons

  • Expérience de recrutement avec de nombreux clients — toute expérience de travail dans une agence ou au sein de l’industrie dentaire sera considérée comme un atout
  • Bilingue en anlais et français 
  • 4 à 8 ans d'expérience en acquisition de talents
  • Capacité à travailler à domicile et à se déplacer au Québec
  • Détenir un permis de conduire valide et avoir accès à une voiture
  • Être stimulé par des recherches complexes permettant d’attirer les meilleurs talents au service de l’entreprise et d’offrir un service inégalé
  • Compétences de communication exceptionnelles ; facilité à s’exprimer, à captiver son public et à lui transmettre un message
  • Ingénieux et conteste le statu quo ; capacité à apporter des solutions innovantes aux besoins complexes en matière de talents
  • Adaptable, résilient et facilité à gérer des exigences en constante évolution
  • Bon sens de l’organisation
  • Habileté à travailler dans un milieu dynamique et à gérer des priorités concurrentes

À propos de dentalcorp

dentalcorp met l’accent sur l’acquisition de cliniques dentaires et sur l’établissement de partenariats avec des cliniques dentaires générales et spécialisées de premier plan et axées sur la croissance de partout au Canada. Notre offre d’une valeur unique permet à nos partenaires-dentistes de conserver leur autonomie clinique et opérationnelle, tout en profitant de notre expérience pour atteindre une croissance personnelle et professionnelle ambitieuse. Notre savoir-faire stratégique et notre expertise sans précédent placent nos partenaires à la pointe de la prestation de soins optimaux aux patients.

Les candidats doivent être légalement autorisés à travailler au Canada. Nous remercions tous les candidats de leur intérêt, mais seuls ceux ayant retenu l’attention de l’entreprise seront recontactés. Les postulants handicapés qui nécessitent des adaptations raisonnables pour toute partie du processus de candidature ou d’embauche peuvent contacter notre équipe de talents au (416) 558-8338. Les adaptations raisonnables seront déterminées au cas par cas et votre demande sera traitée dans les meilleurs délais.

 

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Accounts Receivable, Specialist

Toronto, Ontario

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Who you are
You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience with Accounting/Finance and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies

Located at dentalcorp’s Toronto Support Centre, you will be responsible for providing support on all areas within the finance department. As the Accounts Receivable Specialist you will assist with accurate and timely financial reporting and controls in the area of AR. As the Accounts Receivable Specialist you will be responsible for combining your strong knowledge of AR best practices to be an effective business partner to the Practice managers.

Role overview

• Provide training and support, and build consistency for accounts receivable (Patient and Insurance portion) for practices
• Develop, maintain and update company policies and best practices related to AR
• Audits at a practice level re: AR, which include patient set up; processing; applying payments; adjustments to ledgers; refund adjustments
• Monthly audits of the Overall AR Breakdown/Practice
• Training and support for collection deposits and bank reconciliations
• New practice acquisition training related to all AR aspects
• Manage the relationship with the dentalcorp financing and collection agencies which includes account maintenance, reporting, and support to      practices and senior leadership
• Consolidate and Publish weekly & monthly AR reports
• Analyse accounts, monitor metrics and provide commentary; escalate any issues
• Ad‐hoc duties as assigned
• Provide support for Finance, Practice Leaders and Operational teams related to AR
• Integrate skills and knowledge to drive AR best practices across the dentalcorp finance organization 

What we’re looking for

• Comfortable in a fast-paced, deadline-driven environment
• Ideally 5+ years experience in the dental industry with expert knowledge of patient and insurance billing
• Knowledge of PMS systems such as Dentrix, Abeldent, Tracker or Cleardent
• A self-starter, highly positive can-do attitude in a rapidly changing environment
• University Degree or Diploma in Accounting/Finance
• Excellent communication skills and a “people person”
• Bilingual in French would be an asset

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Analyste financier bilingue

Toronto, Ontario

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Votre profil

Vous êtes une personne soucieuse de la qualité des services offerts qui est impatiente de faire partie d’une organisation à la croissance rapide permettant à tous ses membres exceptionnels de briller davantage. Vous possédez une expérience en comptabilité ou en finances et cherchez une occasion d’en tirer parti pour favoriser le changement au sein d’une industrie passionnante à titre d’expert en la matière. Vous aimez travailler dans un environnement axé sur la collaboration, mais savez également profiter de votre autonomie pour réaliser des tâches et fournir un service hors pair à nos partenaires ainsi qu’aux membres de leurs équipes respectives. Étant une personne motivée par l’excellence, vous êtes désireuse de contribuer au succès d’une des sociétés les mieux gérées au Canada.

 

Au centre de soutien de dentalcorp de Toronto, vous serez responsable de fournir un soutien dans tous les domaines au sein du service des finances. À titre d’analyste financier bilingue, vous contribuerez à établir des rapports et des contrôles financiers précis et en temps opportun pour un groupe de cliniques dentaires à unités multiples qui vous sera assigné.

 

Aperçu du poste

•       produire des états financiers de fin de mois;

•        établir des rapports et effectuer des analyses;

•        produire des rapports de fin de mois depuis le logiciel de gestion de la clinique, établir et mettre à jour les rapports financiers internes;

•        gérer, compiler et classer d’autres rapports de fin de mois provenant de nos cliniques;

•        remplir manuellement des feuilles de calcul avec les données des rapports des cliniques (reçus, production, rapports chronologiques des comptes clients);

•        produire et envoyer par courriel un nombre important d’états financiers des médecins et d’états des résultats des cliniques;

•        fournir un soutien administratif à l’équipe des finances;

•        étudier et résoudre des problèmes avec l’aide des autres membres d’équipe;

•        aider à la mise à jour des rapprochements des comptes de bilan;

•        accomplir d’autres tâches ponctuelles qui pourraient vous être assignées.

 

Exigences du poste

•        être à l’aise de travailler dans un environnement dynamique et d’avoir à faire face à des échéances;

•        posséder idéalement au moins trois ans d’expérience dans un poste semblable ou au sein d’un environnement similaire;

•        se montrer entreprenant et avoir une attitude très positive au sein d’un environnement en constante et rapide évolution;

•        détenir un diplôme universitaire ou un diplôme en comptabilité (ou en finances), de préférence avec l’objectif d’obtenir la certification de comptable en management accrédité (CMA) ou de comptable professionnel agréé (CPA);

•        posséder d’excellentes compétences en communications et avoir un caractère sociable;

•        parler français et anglais couramment (essentiel).

 

À propos de dentalcorp

dentalcorp est le plus grand réseau de cabinets dentaires au Canada, voué à faire progresser le bien-être général de nos patients en offrant les meilleurs résultats cliniques et une expérience inoubliable. dentalcorp acquiert des cabinets dentaires de premier plan, unissant nos réseaux de professionnels dentaires autour d'un objectif commun: être le réseau de soins de santé le plus fiable au Canada. Tirant parti de sa technologie, de son savoir-faire et de son échelle de pointe, dentalcorp offre aux professionnels dentaires l'occasion unique de conserver leur autonomie clinique tout en libérant leur potentiel de croissance future.

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais nous communiquerons seulement avec les candidats qualifiés pour le poste. Les candidats ayant un handicap peuvent bénéficier de mesures d’adaptation raisonnables pour toute partie du processus d’embauche; prière de contacter notre équipe des talents au 416‑558‑8338. Les mesures d’adaptation raisonnables seront déterminées selon le cas et votre demande sera traitée dans les plus brefs délais.

apply

Bilingual Financial Analyst

Toronto, Ontario

apply

Who you are
You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience with in Accounting/Finance and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies
Located at dentalcorp’s Toronto Support Centre, you will be responsible for providing support on all areas within the finance department. As the Financial Analyst, you will assist with accurate and timely financial reporting and controls for an assigned group of multi-unit dental practices.

Role overview
• Month-end financial statements
• Reporting and Analytics
• Run month-end reports from PMS software, update and run internal financial reports
• Manage, compile and file of other month-end reports from our Practices
• Manually populate spreadsheets with data from Practice reports (Receipts, Production, aged AR)
• Run and email large volumes of doctor statements and practice P&L’s
• Provide administration support to the finance team
• Investigate and resolve issues with support from other team members
• Assist in updating balance sheet account reconciliations
• Other ad hoc duties as assigned

What we’re looking for
• Comfortable in a fast-paced, deadline-driven environment
• Ideally 3+ years’ experience in a similar role/environment
• A self-starter, highly positive can-do attitude in a rapidly changing environment
• University Degree or Diploma in Accounting/Finance, preferably with goals towards the CMA or CPA certification
• Excellent communication skills and a “people person”
• Bilingual in French is a must

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Category Manger – Indirect, Overhead Services

Toronto, Ontario

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Who you are

Category Manager leads the category strategy development, strategic sourcing, negotiation, contracting and supplier performance management for a complex portfolio of goods and services. The purpose of the position is to create value for dental practices, reduce total cost of ownership, and leverage world-class negotiation and sourcing strategies, tools and processes, and mitigate risk through contract development. 

The Category Manager understands external variables, learns the landscape, requirements and priorities of our practices and develops relationships to successfully develop category strategies that utilize various value levers to deliver improved cost, reduced risk, and more efficient programs to our dental practices.

Role overview

Strategic Sourcing
• Develop and execute on end-to-end sourcing opportunities, as required, to drive cost savings and process efficiencies
• Negotiate contracts

Project & Change Management
• Responsible for the end-to-end implementation of each sourced category across 400+ locations
• Work closely with practices to transition incumbent suppliers to new programs
• Facilitate contract terminations with incumbent suppliers and implement transition plans to ensure continuity of services

Category Management
• Develop and maintain comprehensive category strategies based on relevant market requirements and influences
• Manage the category strategy to drive category transformation, best practices, savings, and value creation initiatives
• Act as primary interface for key categories with the practices
• Customer relationship management delivery to practices
• Owns and manages supplier score carding process
• Owns supplier segmentation within their categories
• Monitors and advises on non-compliant spend
• Performs spend analysis, market research, and monitors industry trends for assigned categories

Supplier Performance
• Develop KPIs and individual supplier performance scorecards
• Host business review meetings - performance, continuous improvement, innovation
• Support issue escalation

Contract Management
• Manage key contract deliverables, ensuring compliance to SLAs and KPIs
• Negotiate contract amendments and addendums, as required
• Facilitate contract terminations, as required

What we’re looking for

  • Minimum of seven years of experience in managing complex projects with multiple stakeholders
  • Minimum of five years of experience in the dental or health care industry
  • Proven experience in Category Management
  • Managing these complex projects in procurement environment is an asset
  • More than seven years contract negotiation experience
  • Ability to lead and champion multiple sourcing initiatives concurrently
  • Ability to effectively manage multiple stakeholders at one time
  • Demonstrated proactivity and follow up skills
  • Demonstrated commitment to providing a high level of customer service & continuous improvement
  • Excellent process/project management skills
  • Excellent communication and presentation skills combined with analytical abilities
  • Demonstrated experience in supplier relationship management
  • Demonstrates patience, tenacity, and resiliency in dealing with fast-paced, demanding situations
  • Solid knowledge of MS Office
  • Post-secondary education or equivalent combination of education and experience; CSCMP designation is an asset
  • Bilingual – French is an asset

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Construction Coordinator

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience in a corporate construction environment, and you are looking for the opportunity to continue your learning and drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. You are driven by excellence in everything that you do and are eager to contribute to the success of one of Canada’s Best Managed companies.

Located at dentalcorp’s Toronto Support Centre, you will report into the Manager, Construction and Maintenance Services.

Role overview

  • Manage internal process as it relates to the capital project pipeline, including new builds, expansions, renovations and other construction-related projects
  • Manage intake and tracking of all projects and ad-hoc construction requests
  • Track project financials committed and spent to budget through recording purchase orders and invoicing (including submission of quotes/invoices)
  • Administer and organize all construction documents including quotes, drawings, photos, budget trackers, schedules and reports
  • Coordinate emergency response work and insurance claims as required
  • Liaison with internal stakeholders including practice-level teams, finance, operations and other support centre departments
  • Liaison with external stakeholders, including contractors, tradespeople and other pertinent vendors
  • Other administrative tasks as required

 

What we’re looking for

  • Minimum 3 years of experience in a similar type role, preferably with a large, national tenant and/or landlord
  • General knowledge of construction and maintenance as it relates to commercial space
  • Excellent time-management and administration skills with a high-level of attention to detail
  • Ability to think outside the box and effect change in a rapidly growing organization
  • Professional demeanour and outstanding verbal and written communication skills
  • Self-motivated, able to prioritize and balance multiple demands and priorities independently
  • Bilingual English/French would be an asset

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Coordinator, Integration

Toronto, Ontario

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Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are experienced in client relationship management but are looking for the opportunity to continue your learning and drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. You are driven by excellence in everything that you do and are eager to contribute to the success of one of Canada’s Best Managed companies.

Located at dentalcorp’s Toronto Support Centre and working with the Corporate Development team, you will be responsible for Practice Integration and onboarding of new practices. In this position you will work cross- functionally with all departments to support a positive and efficient onboarding experience. In this role you will be a liaison between incoming practices and the rest of the Corporate Development team.

Role overview

  • Perform administrative tasks pertaining to Practice Integration
  • Work directly with practices throughout the integration process
  • Triage and address internal and external inquiries
  • Act as new Practice advocate within dentalcorp throughout the entire Practice Integration process
  • Monitor and leverage the tools and platforms used to facilitate Practice Integration
  • Coordinate partnership day activities including sending packages and ordering lunch
  • Schedule and organize meetings/events and maintain agenda
  • Support growth and program development

What we’re looking for

  • Administrative experience at a dental practice including familiarity with practice management systems
  • Experience in client relationship management, or similar position, particularly in the  health care industry is an asset
  • Experience with Sales Force is an asset
  • Self-starter with high attention to detail exceptional organizational abilities including managing deadlines
  • Ability to work and adapt in a fast pace environment
  • Strong multi-tasking abilities, interpersonal and communication skills
  • Relationship builder: natural ability to develop new and effective relationships internally

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Financial Analyst

Toronto, Ontario

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COMPANY OVERVIEW

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience with in Accounting/Finance and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies

PRIMARY AREAS OF RESPONSIBILITY:                  

  1. Business partner for Stakeholders
  2. Analytics and insight
  3. Budgeting and forecasting

SUMMARY OF THE POSITION:

Reporting to the Director of Finance, Operations, the successful candidate will combine strong business acumen and strategic thinking to be an effective business partner to the Operations team.  The candidate will demonstrate superior analytical skills to derive insight from vast amounts of data and utilize exceptional communication skills to present findings.

KEY RESPONSIBILITIES

  • Develop reporting that can help the Operational teams better understand key trends and insights in the business to identify opportunities to create value
  • Implementation of a new BI system to reduce the amount of effort required to generate reports and to provide a robust self-service model for Operations to access critical data
  • Leverage enhanced BI technology to improve usefulness of reporting to support business needs

KEY REQUIRMENTS/SKILLS

  • Detail oriented, hands-on, analytical, with experience in and motivated by a high-growth, acquisitive, fast paced entrepreneurial environment
  • Exceptional verbal and written communications skills; proven ability to concisely convey key findings and trends to users across all levels of the organization
  • Driven and ambitions; intellectual ability to support significant growth over time
  • Proven organizational and time management skills, ability to manage numerous projects simultaneously, ability to set and work to deadlines
  • Hands on experience, comfort and interest with ERP Systems, BI Tools/Cubes  
  • Advanced skills with modelling/analytical tools in Excel and presentation/data visualization skills with PowerPoint
  • Superior analytical skills with ability to synthesize complex issues into actionable points
  • University Degree or Diploma in Accounting/Finance, preferably with goals towards the CFA or CPA certification

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Leasing Coordinator

Toronto, Ontario

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Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience in a corporate leasing environment, and you are looking for the opportunity to continue your learning and drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. You are driven by excellence in everything that you do and are eager to contribute to the success of one of Canada’s Best Managed companies.

Located at dentalcorp’s Toronto Support Centre, you will report into the Vice President, Real Estate.

Role overview

  • Support the Real Estate team in the organization and execution of all leasing-related functions
  • Manage lease renewal and new deal pipeline to ensure key dates and deliverables are met, including maintenance and upkeep of tracker
  • Coordinate with leasing and legal teams on the drafting and execution of LOI’s, leases and other leasing documents
  • Organize real estate folders, taking meeting minutes and organizing market tours
  • Build and maintain excellent relationships with landlords and other external stakeholders
  • Support teams with site-level disputes and other lease-related enquiries
  • Support the Manager of Lease Administration with lease database updates and rental payment inquiries and disputes
  • Conduct market research, lease analysis and benchmarking as required

What we’re looking for

  • Minimum 5 years in a corporate real estate role, preferably with a large, national tenant and/or landlord
  • Bachelor’s degree in Real Estate, Business, Finance or other relevant degree
  • Experience reviewing and interpreting complex lease documents
  • Excellent time-management and administration skills with a high-level of attention to detail
  • Ability to think outside the box and effect change in a rapidly growing organization
  • Professional demeanor and outstanding verbal and written communication skills
  • Self-motivated, able to prioritize and balance multiple demands and priorities independently
  • Bilingual English/French would be an asset

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

 

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Manager, Practice Marketing

Toronto, Ontario

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Who you are

You are a self-starter who thrives in a fast-paced environment. You excel at building strong relationships & influencing by building trust & credibility. You adapt quickly to change. You enjoy working collaboratively & being hands on in your role. As an individual who is driven by excellence, you are eager to contribute to the success of one of Canada’s Best Managed companies.

Located at dentalcorp’s Toronto head office, you will be responsible for working directly with Operations & our Practice Partners to drive Practice growth. As the Manager, Practice Marketing, you will forge relationships, consult on and develop various insight driven marketing opportunities and initiatives.

Role overview

  • Day-to-day relationship management of an assigned portfolio of dental practices
  • In depth understanding of your portfolio of practices (e.g. practice and marketing performance, practice type, target market, key service offerings, value proposition to patients, etc.) to inform & prioritize Marketing planning to drive organic growth at the practice level
  • Leverage practice & patient insights to develop Practice Marketing strategies & tactical plans
  • Develop & lead the execution of Practice Marketing playbooks
  • Monitor the on-going effectiveness of Practice Marketing plans
  • Participate annually in defining organic growth targets and budget allocations for practice portfolio
  • Marketing budget management
  • Contribute to a high-performing team culture
  • Proactively contribute to a collaborative and supportive partnership within the Marketing team and with cross functional teams including Operations, Finance, Talent, Corporate Development, Compliance, Legal, Procurement etc.

What we’re looking for

  • Minimum of 5-7 years progressive B2C marketing experience
  • Experience working in strategy and account management at an agency, in a marketing division within a client service focused organization or in healthcare services marketing an asset
  • Exceptional project management abilities including managing budgets, deadlines, partners and clients
  • Strong business acumen, interpersonal and communication skills
  • Track record of implementing marketing programs to drive business growth and retain customers
  • Strong team orientation and leadership through influence skills: understand and promote interdepartmental approach to problem solving; understand the value of bridging communication gaps

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Marketing Manager

Toronto, Ontario

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About you:
You are an innovative, service orientated Manager, Network Marketing who is excited to be a part of a fast-growing organization that enables the best to be even better. You will act as a subject matter expert, content creator and project manager extraordinaire overseeing our network-wide marketing initiatives. You enjoy working in a collaborative environment and your ultimate goal is to drive organic growth and deliver excellent service to our team, cross-functional departments, and our external agencies. You enjoy being hands-on in your role and thrive on identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are eager to contribute to the success of one of Canada’s Best Managed companies and can live the dentalcorp values (Integrity, Collaboration, Innovation, and Excellence) with every decision and interaction.

  • Highly organized, detail-oriented, planned, self-directed with the ability to work in the face of ambiguity
  • You thrive in a fast-paced environment
  • You adapt quickly to change
  • You’re a subject matter expert in your field and can influence others
  • Passionate about content creation and copywriting
  • Competent collaborator and skilled cross-functional communicator
  • Strong business acumen, analytical abilities, interpersonal and communication skills
  • Regarded as a continuous learner who proactively seeks opportunity for growth
  • Successfully seizes opportunities to improve efficiency and effectiveness of own function

The opportunity:
Located at dentalcorp’s Toronto head office, you will be responsible for working directly with the Director of Network Marketing to drive practice growth on a network level. As the Manager, Network Marketing, you will be involved in developing content for a variety of different channels. You will support on network wide digital marketing tools focused on increasing internal productivity and improving patient experience.

Responsibilities:

  • Lead the content creation and copywriting for various marketing initiatives such as; blogs, social media, email and integrated campaigns
  • Manage the day to day of various internal digital marketing tools used across the network
  • Contribute to a high-performance team culture
  • Proactively contribute to a collaborative and supportive partnership within the Marketing team and with cross-functional teams including Operations, Finance, Corporate Development, Compliance, Legal, Procurement, etc.
  • Prioritize, multi-task, and manage multiple projects and meeting multiple deadlines at once

Qualifications:

  • Strong understanding of digital media, paid, organic and local
  • Experienced at managing and developing blog campaigns and social media content calendars
  • Strong copywriter, specifically in relation to emails & SMS campaigns
  • Exceptional project management abilities including managing budgets, vendors, and deadlines
  • Communicate intelligently, displaying excellent interpersonal and communication skills (written and verbal)
  • Experience working in strategy and account management at an agency, in a marketing division within a client service, focused organization, or healthcare services marketing an asset
  • Track record of implementing marketing programs to drive business growth and retain customers
  • Must be able to work independently and with a larger team, be a self-starter and a creative problem solver
  • Experience of the core Microsoft Office Packages
  • Bachelor’s degree in Marketing
  • Minimum of 5-7 years progressive B2C marketing experience
  • Familiar with email marketing development and deployment
  • Strong team orientation and leadership through influence skills: understand and promote an interdepartmental approach to problem-solving; understand the value of bridging communication gaps

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Network & System Administrator

Toronto, Ontario

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Who you are

The network specialist/System Administrator will provide network & IT security support to dentalcorp Support Centre (head office) as well as remote Practice locations and will enchance, maintain, and restore their communications systems and all related peripherals.  This may include support for problem resolution, change management (installs/moves/adds/changes), network architecture and design.  Technologies include Cisco/Meraki switches, routers, firewalls, load balancers, VPN devices, wireless LAN, VMware, Cisco Meraki routers & switches.  The incumbent will also be responsible for supporting & maintaining Windows servers, local and cloud-based databases, Citrix servers, Active Directory, VOIP, file management, backups, and remote accesses

Role overview

  • Ensure servers are at optimal performance level
  • New server installations and administration
  • Active Directory Maintenance Win 2008/2012
  • Strong knowledge of Windows 2008R2-2016 Servers
  • Knowledge in SQL server 2008 and newer
  • Citrix XenApp Administration and Implementation Knowledge
  • Outlook/Exchange knowledge
  • SharePoint Design and Implementation knowledge
  • LogMeIn
  • Symatec Cloud anti-Virus
  • Zoom conferencing
  • Software and hardware upgrades
  • Knowledgeable of virtualization, specifically VMware Familiar with ERP and Oracle application an asset
  • Server and Desktop Patch Management
  • Record keeping & ticketing system for SOX compliance
  • Office 365 and SharePoint
  • Virtualization, specifically VMware
  • Data Centres
  • Amazon Web Services (AWS)

Network Administration:

  • Network authentication & Security (ACE, IPSec, Key Management, RADIUS, TACACS+)
  • Palo Alto firewalls
  • Cisco switches
  • VPN technology (IPSec, Key Management, Client, Site-to-site, & remote access solutions)
  • Monitoring of the network using industry recognized monitoring tools (SNMP)
  • Fortinet firewalls experience an asset.
  • Wireless administration and security
  • Networked & Cloud-based POS knowledge an asset
  • Netwok segmentation and VLANs
  • Mobile device management (Meraki or AirWatch)

IT Security management:

  • Experience with RAPID7 vulnerability assessment
  • Knowledge of Automox software patching solution & is an Asset
  • Synchornonous and asynchronous encryption
  • User access control (including semi-annual access recertification)
  • Change and configuration management

Backup Management:

  • Provide tier 2 and 3 support for Backup Issues and Monitoring
  • Ensure backup servers are running optimally and tests are done
  • Understand cloud or remote Backups technology

Other Duties:

    • Keeping up to date with latest technologies
    • Manage internal client expectations effectively
    • Assist in other areas not related to IT where needed in a team spirit atmosphere
    • Talking staff/clients through a series of actions, either face to face or over the telephone
    • Troubleshooting system and network problems and diagnosing and solving hardware/software faults
    • Supporting new applications
    • Possibly support Field Management with home internet connection
    • After hours and weekend work occasionally required maintaining and upgrading servers and desktops.

What we’re looking for

  • Desire to support and assistance in growing the business as a whole.
  • Able to provide documented Project Management reports and adherence to the same within deadlines provided.
  • Able to lead and provide direction to the IT support team.
  • Able to work independently and efficiently to meet deadlines.
  • Able to promptly answer support related email, phone calls and other electronic communications.
  • Self motivated, detail-oriented and organized.
  • Comfortable in both a team role and an independent role.
  • Excellent communication (oral and written), interpersonal, organizational, and presentation skills.

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Director, Partnership Development (Alberta and Saskatchewan)

Calgary, Alberta

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Who you are

You are an innovative, service orientated Director who is excited to be a part of a fast-growing company that enables the best to be even better. You have extensive experience with Partnership Development and are looking for the opportunity to provide your expertise to drive change within an exciting industry. As a Director you enjoy leading teams within a collaborative environment and your ultimate goal is to ensure excellent service to our Partners and their clinic staff. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are excited to contribute the success of one of Canada’s Best Managed companies.

Reporting to the VP, Partnership Development, the Director, Partnership Development will support an accelerated growth agenda in Alberta and Saskatchewan. You will be accountable for driving acquisitive growth of the dentalcorp practice network through building key industry relationships, identifying opportunities and facilitating discussions that lead to effective partnership relationships.

Role overview

  • Establish and nurture relationships with prospective partners through industry functions, association events, conferences and cold calling.
  • Capitalize on market research and leads to establish relationships and interest among potential dentists and practices.
  • Stimulate interest in potential partnership utilizing financial acumen, communication skills and superior business case presentation ability.
  • Partner with the marketing team to identify marketing opportunities that target the appropriate audience and generate interest in potential partnership.
  • Engage and leverage relationships with the current partner network to drive referrals and industry interest and visibility.

What we’re looking for

  • Experience in a high-growth entrepreneurial environment in a sales/business development capacity.
  • Proven ability to build and foster relationships.
  • 5+ years business development experience with experience in the dental.
  • Excellent leadership and collaboration skills; proven ability to establish and maintain effective and cooperative working relationships across diverse groups and levels.
  • Strong organizational and time management skills and ability to manage numerous projects simultaneously.
  • Ability to travel extensively across the provinces

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

We want you to thrive

At dentalcorp, we want you to be successful from day one. We are focused on attracting, retaining and developing the very best talent from across many industries to ensure our people bring diverse experience, skills and thinking to continue to drive business performance.

About the Support Centre Team

We are bold, passionate, authentic and bring heart to our work. We work as one team and support each other to be successful. We lean in to make great things happen, celebrate our success and reward people for their contributions.

Benefits

  • Join a collaborative team and values-based culture
  • Competitive compensation and benefits in an essential, high growth business
  • Professional development and career growth opportunities
  • Be part of a community that is passionate about giving back and encourages team members to participate in initiatives such as food drives, volunteering, and supporting our practices in our Give Back, Smile Back program

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  • It’s exciting to help grow a healthcare organization across Canada. As someone with a financial background, I find myself really driven by dentalcorp’s mission, and inspired by how we’re helping more and more patients as we expand.
    Anastasia SavvidisCorporate Development Associate
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