Support Centre Opportunities

From administrative support to talent & recruitment; from practice optimization to marketing, we place our Partners at the forefront of oral care, enabling the best to be even better. Being part of the dentalcorp Support Centre team means building a career as part of a team that supports your ongoing growth and development. 

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Why invest in a career with dentalcorp?

We are committed to our values in everything that we do. Integrity, innovation, collaboration and excellence define us, inspire us and drive us to make a difference. We are focused on attracting, retaining and developing the very best and hold ourselves to a higher standard by always doing what's right for our teams and Partners. 

About the Support Centre Team

Our Support Centre team is comprised of subject matter experts that provide strategic insights and expertise to our practice network, with services and support across all aspects of the business. 

Benefits

  • Join a collaborative team, building innovative solutions 
  • Competitive compensation and benefits 
  • Professional development and career growth opportunities 
  • Be part of a community that values giving back and encourages team members to participate in initiatives such as food drives, volunteering, and our Give Back, Smile Back program

Positions

Associé(e) en RH bilingue

Montreal, Quebec

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Votre profil

Vous êtes une personne soucieuse de la qualité des services offerts qui est impatiente de faire partie d’une organisation à la croissance rapide permettant à ses talents exceptionnels de briller davantage. Vous êtes un(e) spécialiste en RH bilingue, expérimenté(e) et qui fait preuve d’initiative au sein d’un service des RH passablement occupé. Vous cherchez une occasion de tirer parti de votre expérience pour favoriser le changement au sein d’une industrie passionnante à titre d’expert dans la matière. Vous aimez travailler dans un environnement axé sur la collaboration, mais savez également profiter de votre autonomie pour réaliser des tâches et fournir un service hors pair aux membres de notre équipe du centre de soutien. Étant une personne motivée par l’excellence, vous savez agir avec une grande discrétion et êtes désireuse de contribuer au succès d’une des sociétés les mieux gérées au Canada.

 

À partir du centre de soutien de dentalcorp situé a Toronto, vous devrez, relevant du gestionnaire des RH d’entreprise, fournir un soutien opérationnel au service des RH, contribuer au processus de recrutement, d’intégration et de formation, effectuer la gestion des requêtes d’employés et s’assurer que les employés se conforment aux politiques et aux pratiques de l’entreprise.

 

Aperçu du poste

  • Appuyer les opérations quotidiennes de l’équipe des RH
  • Offrir un soutien opérationnel et administratif (y compris le traitement des factures) à l’équipe de direction des ressources humaines
  • Compiler et mettre à jour les dossiers des employés (en version électronique)
  • Aider aux processus d’acquisition des talents et de recrutement
  • Gérer le processus d’intégration et d’évaluation du nouvel employé
  • Traiter des documents et préparer des rapports en lien avec les activités du personnel (membres du personnel, recrutement, formation, griefs, évaluations de rendement, etc.)
  • Coordonner les projets en RH (réunions, formation, sondages, etc.) et tenir le procès-verbal
  • Faciliter toutes les réunions et formations, et tous les projets du comité mixte sur la santé et la sécurité au travail (CMSST) au centre du soutien
  • Être le premier point de contact et répondre aux requêtes des employés concernant les règles, les règlements ou les problèmes relatifs aux ressources humaines par l’entremise de la boîte de réception des ressources humaines.
  • Offrir un soutien aux employés sur divers sujets connexes aux ressources humaines tels que les congés et la rémunération. Résoudre également tout problème qui peut survenir.
  • Remplir tous les documents de cessation d’emploi et mener les entrevues de fin d’emploi.
  • Se tenir au courant des dernières tendances en RH et des pratiques exemplaires récentes

Exigences du poste

  • Diplôme en ressources humaines ou dans un domaine connexe
  • Expérience préalable comme associé(e) bilingue, généraliste ou assistant(e) en RH ou tout autre poste pertinent en ressources humaines ou en administration
  • Souci du détail et excellentes compétences organisationnelles
  • Excellentes compétences en matière de communication et de service à la clientèle
  • Bonne connaissance du droit du travail
  • Compréhension des politiques et des procédures générales en ressources humaines
  • Excellente compréhension de l’environnement MS Office.
  • Expérience de travail préalable avec des systèmes d’information de ressources humaines (SIRH) UKG, Greenhouse et WorkJam un atout

À propos de dentalcorp

dentalcorp vise à recruter des cliniques dentaires générales et spécialisées de premier plan et axées sur la croissance d’un océan à l’autre, puis à conclure des partenariats avec elles. Notre proposition de valeur unique permet à nos partenaires dentistes de préserver leur autonomie de fonctionnement et leur indépendance clinique. Elle vise en outre à les inspirer à atteindre une croissance personnelle et professionnelle ambitieuse. Nous fournissons des connaissances stratégiques et une expertise sans précédent qui placent nos partenaires à la pointe des soins buccodentaires.

 

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais nous communiquerons seulement avec les candidats qualifiés pour le poste. Les candidats ayant un handicap peuvent bénéficier de mesures d’adaptation raisonnables pour toute partie du processus d’embauche; prière de contacter notre équipe des talents au 416 558-8338. Les mesures d’adaptation raisonnables seront déterminées selon le cas et votre demande sera traitée dans les plus brefs délais.

postuler

Chef de Catégorie et Approvisionnement – Matériel et équipement dentaire (coûts directs) bilingue

Montreal, Quebec

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Votre profil

Le ou la Chef de Catégorie et d'approvisionnement dirige les différentes tâches relatives aux produits, telles que le développement de stratégies, l’approvisionnement stratégique, la négociation, la conclusion de contrats et la gestion du rendement des fournisseurs, et ce, pour un portefeuille complexe de biens et de services. Les objectifs du poste consistent en la création de valeur pour les cliniques dentaires, la réduction du coût total de possession, l’exploitation de stratégies en négociation et en approvisionnement, d’outils et de processus de classe mondiale, et l’atténuation des risques grâce au développement de contrats. 

Le gestionnaire de produits comprend le rôle des variables externes, et il se familiarise avec l’environnement de nos cliniques en plus d’apprendre quelles sont leurs exigences et priorités. Il entretient aussi des relations afin de développer avec succès des stratégies en matière de catégories de produits en tirant profit de différents leviers de valeur, et ce, pour fournir des coûts optimaux, un risque réduit et davantage de programmes efficaces à nos cliniques dentaires.

Aperçu du poste

Approvisionnement stratégique

  • Concevoir et mettre en œuvre, de bout en bout, des façons d’améliorer l’approvisionnement pour stimuler la réduction des coûts et accroître l’efficacité des processus (selon les besoins).
  • Négocier les contrats.

Gestion par catégorie de produits

  • Concevoir des stratégies détaillées en matière de catégories de produits fondées sur des exigences et des influences du marché pertinentes pour les cliniques, et les appliquer.
  • Gérer la stratégie de gestion par catégorie de produits afin de favoriser des économies, des transformations pertinentes, des initiatives de création de valeur et les pratiques exemplaires.
  • Agir comme principal intermédiaire entre les fournisseurs de produits clés et les cliniques.
  • Veiller à la prestation de gestion des relations avec la clientèle pour les cliniques.
  • Être responsable des fiches d’évaluation des fournisseurs et de leur gestion.
  • Être responsable de la segmentation des fournisseurs au sein de leurs catégories de produits.
  • Surveiller les dépenses non conformes et prodiguer des conseils à leur sujet.
  • Réaliser des analyses des dépenses et des études de marché, et surveiller les tendances de l’industrie pour les produits des catégories pertinentes.

Rendement des fournisseurs

  • Concevoir des indicateurs de rendement clés (IRC) et des fiches individuelles d’évaluation du rendement des fournisseurs.
  • Organiser des réunions d’affaires, notamment au sujet du rendement, de l’amélioration continue et de l’innovation.
  • Faciliter la transmission de cas problématiques aux paliers supérieurs.

Gestion des contrats

  • Gérer les produits livrables clés des contrats et veiller à leur conformité aux accords sur les niveaux de service (ANS) et aux IRC.
  • Négocier les modifications ou les addendas apportés aux contrats, au besoin.
  • Faciliter les résiliations de contrat, au besoin.

Profil recherché

  • Bilinguisme en anglais et francais
  • Minimum de sept ans d’expérience dans la gestion de projets complexes rassemblant plusieurs intervenants.
  • Minimum de cinq ans d’expérience dans l’industrie dentaire ou l’industrie des soins de santé.
  • Expérience reconnue en gestion par catégorie de produits.
  • Expérience dans la gestion de projets complexes au sein d’une équipe d’approvisionnement, un atout.
  • Plus de sept ans d’expérience dans la négociation de contrats.
  • Capacité à diriger et à promouvoir plusieurs initiatives d’approvisionnement simultanément.
  • Capacité à gérer efficacement plusieurs intervenants en même temps.
  • Capacité éprouvée à être proactif et à effectuer des suivis.
  • Engagement démontré envers le service à la clientèle de haut niveau et l’amélioration continue.
  • Excellentes compétences en gestion de projets et de processus.
  • Excellentes compétences en communication et présentation combinées à des compétences analytiques.
  • Expérience éprouvée dans la gestion des relations avec les fournisseurs.
  • Capacité à faire face à des situations exigeantes qui évoluent rapidement avec patience, ténacité et résilience.
  • Solides connaissances de l’environnement MS Office.
  • Éducation postsecondaire ou combinaison équivalente d’études et d’expérience; titre de professionnel en gestion de la chaîne d’approvisionnement (PGCA), un atout.

À propos de dentalcorp

dentalcorp vise à recruter des cliniques dentaires générales et spécialisées de premier plan et axées sur la croissance d’un océan à l’autre, puis à conclure des partenariats avec elles. Notre proposition de valeur unique permet à nos partenaires dentistes de préserver leur autonomie de fonctionnement et leur indépendance clinique. Elle vise en outre à les inspirer à atteindre une croissance personnelle et professionnelle ambitieuse. Nous fournissons des connaissances stratégiques et une expertise sans précédent qui placent nos partenaires à la pointe des soins buccodentaires.

 

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais nous communiquerons seulement avec les candidats qualifiés pour le poste. Les candidats ayant un handicap peuvent bénéficier de mesures d’adaptation raisonnables pour toute partie du processus d’embauche; prière de contacter notre équipe des talents au 416 558-8338. Les mesures d’adaptation raisonnables seront déterminées selon le cas et votre demande sera traitée dans les plus brefs délais.

 

postuler

Chef de Catégorie et Approvisionnement – Services, matériel et équipement (coûts indirects) bilingue

Montreal, Quebec

postuler

Votre profil

Le ou la Chef de Catégorie et d'Approvisionnement dirige les différentes tâches relatives aux produits, telles que le développement de stratégies, l’approvisionnement stratégique, la négociation, la conclusion de contrats et la gestion du rendement des fournisseurs, et ce, pour un portefeuille complexe de biens et de services. Les objectifs du poste consistent en la création de valeur pour les cliniques dentaires, la réduction du coût total de possession, l’exploitation de stratégies en négociation et en approvisionnement, d’outils et de processus de classe mondiale, et l’atténuation des risques grâce au développement de contrats. 

Le gestionnaire de produits comprend le rôle des variables externes, et il se familiarise avec l’environnement de nos cliniques en plus d’apprendre quelles sont leurs exigences et priorités. Il entretient aussi des relations afin de développer avec succès des stratégies en matière de catégories de produits en tirant profit de différents leviers de valeur, et ce, pour fournir des coûts optimaux, un risque réduit et davantage de programmes efficaces à nos cliniques dentaires.

Aperçu du poste

Approvisionnement stratégique

  • Concevoir et mettre en œuvre, de bout en bout, des façons d’améliorer l’approvisionnement pour stimuler la réduction des coûts et accroître l’efficacité des processus (selon les besoins).
  • Négocier les contrats.

Gestion par catégorie de produits

  • Concevoir des stratégies détaillées en matière de catégories de produits fondées sur des exigences et des influences du marché pertinentes pour les cliniques, et les appliquer.
  • Gérer la stratégie de gestion par catégorie de produits afin de favoriser des économies, des transformations pertinentes, des initiatives de création de valeur et les pratiques exemplaires.
  • Agir comme principal intermédiaire entre les fournisseurs de produits clés et les cliniques.
  • Veiller à la prestation de gestion des relations avec la clientèle pour les cliniques.
  • Être responsable des fiches d’évaluation des fournisseurs et de leur gestion.
  • Être responsable de la segmentation des fournisseurs au sein de leurs catégories de produits.
  • Surveiller les dépenses non conformes et prodiguer des conseils à leur sujet.
  • Réaliser des analyses des dépenses et des études de marché, et surveiller les tendances de l’industrie pour les produits des catégories pertinentes.

Rendement des fournisseurs

  • Concevoir des indicateurs de rendement clés (IRC) et des fiches individuelles d’évaluation du rendement des fournisseurs.
  • Organiser des réunions d’affaires, notamment au sujet du rendement, de l’amélioration continue et de l’innovation.
  • Faciliter la transmission de cas problématiques aux paliers supérieurs.

Gestion des contrats

  • Gérer les produits livrables clés des contrats et veiller à leur conformité aux accords sur les niveaux de service (ANS) et aux IRC.
  • Négocier les modifications ou les addendas apportés aux contrats, au besoin.
  • Faciliter les résiliations de contrat, au besoin.

Profil recherché

  • Bilinguisme en Anglais et Français
  • Minimum de sept ans d’expérience dans la gestion de projets complexes rassemblant plusieurs intervenants.
  • Minimum de cinq ans d’expérience dans l’industrie dentaire ou l’industrie des soins de santé.
  • Expérience reconnue en gestion par catégorie de produits.
  • Expérience dans la gestion de projets complexes au sein d’une équipe d’approvisionnement, un atout.
  • Plus de sept ans d’expérience dans la négociation de contrats.
  • Capacité à diriger et à promouvoir plusieurs initiatives d’approvisionnement simultanément.
  • Capacité à gérer efficacement plusieurs intervenants en même temps.
  • Capacité éprouvée à être proactif et à effectuer des suivis.
  • Engagement démontré envers le service à la clientèle de haut niveau et l’amélioration continue.
  • Excellentes compétences en gestion de projets et de processus.
  • Excellentes compétences en communication et présentation combinées à des compétences analytiques.
  • Expérience éprouvée dans la gestion des relations avec les fournisseurs.
  • Capacité à faire face à des situations exigeantes qui évoluent rapidement avec patience, ténacité et résilience.
  • Solides connaissances de l’environnement MS Office.
  • Éducation postsecondaire ou combinaison équivalente d’études et d’expérience; titre de professionnel en gestion de la chaîne d’approvisionnement (PGCA), un atout.

À propos de dentalcorp

dentalcorp vise à recruter des cliniques dentaires générales et spécialisées de premier plan et axées sur la croissance d’un océan à l’autre, puis à conclure des partenariats avec elles. Notre proposition de valeur unique permet à nos partenaires dentistes de préserver leur autonomie de fonctionnement et leur indépendance clinique. Elle vise en outre à les inspirer à atteindre une croissance personnelle et professionnelle ambitieuse. Nous fournissons des connaissances stratégiques et une expertise sans précédent qui placent nos partenaires à la pointe des soins buccodentaires.

 

Les candidats doivent être légalement admissibles à travailler au Canada. Nous remercions tous les candidats, mais nous communiquerons seulement avec les candidats qualifiés pour le poste. Les candidats ayant un handicap peuvent bénéficier de mesures d’adaptation raisonnables pour toute partie du processus d’embauche; prière de contacter notre équipe des talents au 416 558-8338. Les mesures d’adaptation raisonnables seront déterminées selon le cas et votre demande sera traitée dans les plus brefs délais.

 

postuler

Bilingual Category Manager – Direct Dental Supplies & Equipment

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience with Category Management and are looking for the opportunity to continue your learning and drive change within a healthcare company. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. You are driven by excellence in everything that you do and are eager to contribute to the success of one of Canada’s Best Managed companies.

Located at dentalcorp’s Toronto Support Centre and reporting into the Director, Strategic Sourcing, you will be responsible for leading the category strategy development, strategic sourcing, negotiation, contracting and supplier performance management for a complex portfolio of goods and services. The purpose of the position is to create value for dental practices, reduce total cost of ownership, and leverage world-class negotiation and sourcing strategies, tools and processes, and mitigate risk through contract development. 

The Category Manager understands external variables, learns the landscape, requirements and priorities of our practices and develops relationships to successfully develop category strategies that utilize various value levers to deliver improved cost, reduced risk, and more efficient programs to our dental practices.

Role overview

  • Develop and execute on end-to-end sourcing opportunities, as required, to drive cost savings and process efficiencies
  • Negotiate contracts
  • Develop and maintain comprehensive category strategies based on relevant market requirements and influences
  • Manage the category strategy to drive category transformation, best practices, savings, and value creation initiatives
  • Act as primary interface for key categories with the practices
  • Customer relationship management delivery to practices
  • Owns and manages supplier score carding process
  • Owns supplier segmentation within their categories
  • Monitors and advises on non-compliant spend
  • Performs spend analysis, market research, and monitors industry trends for assigned categories
  • Develop KPIs and individual supplier performance scorecards
  • Host business review meetings - performance, continuous improvement, innovation
  • Support issue escalation
  • Manage key contract deliverables, ensuring compliance to SLAs and KPIs
  • Negotiate contract amendments and addendums, as required
  • Facilitate contract terminations, as required

What we’re looking for

  • Minimum of seven years of experience in managing complex projects with multiple stakeholders
  • Minimum of five years of experience in the dental or health care industry
  • Proven experience in Category Management
  • Managing these complex projects in procurement environment is an asset
  • More than seven years contract negotiation experience
  • Ability to lead and champion multiple sourcing initiatives concurrently
  • Ability to effectively manage multiple stakeholders at one time
  • Demonstrated proactivity and follow up skills
  • Demonstrated commitment to providing a high level of customer service & continuous improvement
  • Excellent process/project management skills
  • Excellent communication and presentation skills combined with analytical abilities
  • Demonstrated experience in supplier relationship management
  • Demonstrates patience, tenacity, and resiliency in dealing with fast-paced, demanding situations
  • Solid knowledge of MS Office
  • Post-secondary education or equivalent combination of education and experience; CSCMP designation is an asset
  • Must be fluently Bilingual in French and English

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Bilingual Category Manager – Indirect, Overhead Services

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience with Category Management and are looking for the opportunity to continue your learning and drive change within a healthcare company. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. You are driven by excellence in everything that you do and are eager to contribute to the success of one of Canada’s Best Managed companies.

Located at dentalcorp’s Toronto Support Centre and reporting into the Director, Strategic Sourcing, you will be responsible for leading the category strategy development, strategic sourcing, negotiation, contracting and supplier performance management for a complex portfolio of goods and services. The purpose of the position is to create value for dental practices, reduce total cost of ownership, and leverage world-class negotiation and sourcing strategies, tools and processes, and mitigate risk through contract development. 

The Category Manager understands external variables, learns the landscape, requirements and priorities of our practices and develops relationships to successfully develop category strategies that utilize various value levers to deliver improved cost, reduced risk, and more efficient programs to our dental practices.

Role overview

  • Develop and execute on end-to-end sourcing opportunities, as required, to drive cost savings and process efficiencies
  • Negotiate contracts
  • Develop and maintain comprehensive category strategies based on relevant market requirements and influences
  • Manage the category strategy to drive category transformation, best practices, savings, and value creation initiatives
  • Act as primary interface for key categories with the practices
  • Customer relationship management delivery to practices
  • Owns and manages supplier score carding process
  • Owns supplier segmentation within their categories
  • Monitors and advises on non-compliant spend
  • Performs spend analysis, market research, and monitors industry trends for assigned categories
  • Develop KPIs and individual supplier performance scorecards
  • Host business review meetings - performance, continuous improvement, innovation
  • Support issue escalation
  • Manage key contract deliverables, ensuring compliance to SLAs and KPIs
  • Negotiate contract amendments and addendums, as required
  • Facilitate contract terminations, as required

What we’re looking for

  • Minimum of seven years of experience in managing complex projects with multiple stakeholders
  • Minimum of five years of experience in the dental or health care industry
  • Proven experience in Category Management
  • Managing these complex projects in procurement environment is an asset
  • More than seven years contract negotiation experience
  • Ability to lead and champion multiple sourcing initiatives concurrently
  • Ability to effectively manage multiple stakeholders at one time
  • Demonstrated proactivity and follow up skills
  • Demonstrated commitment to providing a high level of customer service & continuous improvement
  • Excellent process/project management skills
  • Excellent communication and presentation skills combined with analytical abilities
  • Demonstrated experience in supplier relationship management
  • Demonstrates patience, tenacity, and resiliency in dealing with fast-paced, demanding situations
  • Solid knowledge of MS Office
  • Post-secondary education or equivalent combination of education and experience; CSCMP designation is an asset
  • Must be fluently Bilingual in French and English

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Bilingual Financial Analyst

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience with in Accounting/Finance and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies

Located at dentalcorp’s Toronto Support Centre, you will be responsible for providing support on all areas within the finance department. As the Financial Analyst, you will assist with accurate and timely financial reporting and controls for an assigned group of multi-unit dental practices.

Role overview

  • Month-end financial statements
  • Reporting and Analytics
  • Run month-end reports from PMS software, update and run internal financial reports
  • Manage, compile and file of other month-end reports from our Practices
  • Manually populate spreadsheets with data from Practice reports (Receipts, Production, aged AR)
  • Run and email large volumes of doctor statements and practice P&L’s
  • Provide administration support to the finance team
  • Investigate and resolve issues with support from other team members
  • Assist in updating balance sheet account reconciliations
  • Other ad hoc duties as assigned

What we’re looking for

  • Comfortable in a fast-paced, deadline-driven environment
  • Ideally 3+ years’ experience in a similar role/environment
  • A self-starter, highly positive can-do attitude in a rapidly changing environment
  • University Degree or Diploma in Accounting/Finance, preferably with goals towards the CMA or CPA certification
  • Excellent communication skills and a “people person”
  • Must be fluently Bilingual in French and English

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Bilingual HR Associate

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are self-motivated and experienced bilingual HR professional working in a busy HR department. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre team members. As an individual who is driven by excellence, have a strong sense of discretion and you are eager to contribute the success of one of Canada’s Best Managed companies

Located at dentalcorp’s Toronto Support Centre and reporting to the HR manager, Corporate, you will be providing operational support for the HR department, assisting with recruitment and onboarding, ,training, managing employee queries, and enforcing company policies and practices.

Role overview

  • Support the day to day operations of the HR Team
  • Provide operational and administrative (including processing invoices) support to Human Resources Leadership team
  • Compile and update employee records (soft copies)
  • Assist in talent acquisition and recruitment processes
  • Manage the new hire onboarding and progress review process.
  • Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)
  • Coordinate HR projects (meetings, training, surveys etc.) and take minutes
  • Facilitate all Health and Safety JHSC meetings, projects, and training at support centre
  • Be the first point of contact for employee query via the HR shared inbox - regarding human resources issues, rules, and regulations.
  • Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise.
  • Complete termination paperwork and exit interviews.
  • Keep up to date with the latest HR trends and best practice

What we’re looking for

  • Degree in Human Resources or related field
  • Proven experience as a bilingual HR associate, generalist, assistant, or relevant human resources/administrative position
  • Detail-oriented and excellent organizational skills
  • Strong communications skills and customer service skills
  • Good knowledge of employment/labor laws
  • Understanding of general human resources policies and procedures
  • Solid understanding of MS Office
  • Experience working with HRIS systems such as UKG, Greenhouse and Workjam is an asset

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Business Analyst

Toronto, Ontario

apply

Who You Are

You are a driven and intellectually curious Business Analyst, with a strong desire to learn and drive our strategy forward through empowering our business with data and insights. You have a passion for solving challenging and critical problems; diving into the weeds when needed by understanding the how and why of business processes to uncover actionable insights and then distilling the mission critical insights for leadership to act on. As an individual who demonstrates initiative, autonomy and resiliency, you are eager to contribute to the success of one of the largest and fastest growing businesses in the consumer health space that is also recognized as one of Canada’s Best Managed Companies.

Role Overview

The Business Analyst will play a critical role in impacting our business by fuelling data driven insights that will empower our team to make informed decisions and strategies. The Business Analyst will tackle problems and analysis to drive the Marketing Team’s agenda of patient and revenue growth across our network of over 400 practices from coast to coast. The Business Analyst will also work closely with key stakeholders from Finance, Operations, and Business Development.

Responsibilities

  • Develop actionable insights and recommendations backed by data and analytics that influence marketing strategy, strategic partnerships, and M&A activity
  • Support business leaders in preparing for monthly business reviews, strategic presentations, budgets, and proformas
  • Support the strategy development, launch, and performance tracking of new offerings, campaigns, and partnerships
  • Create ad-hoc analysis and models for business leaders that provide insights into areas of opportunity that will influence business strategies and investment decisions
  • Conduct analysis on patient behaviour and experience, through data analysis, network-wide patient studies, and secondary research
  • Support Operations and Business Development Teams with patient and practice performance analytics

Qualifications

  • 2+ years of experience in consulting, corporate strategy, finance, or similar
  • Degree in Business, Economics, Statistics, or similar
  • Expert knowledge of Excel, including tables, charts, and advanced formulas for data manipulation
  • Experience working with complex databases and datasets
  • Experience translating data and insights into executive presentations and reports
  • Experience seeing through projects from ideation to execution and tracking
  • Experience in data querying languages (e.g. SQL) and scripting languages (e.g. Python) considered an asset

Demonstrated Skills

  • Strong critical thinker with an aptitude for problem-solving and dealing with ambiguity
  • Motivated and analytical, with strong achievement orientation and attention to detail
  • Excellent communication and interpersonal skills and can work with individuals and teams at all levels of the organization
  • Strong MS Office skills - Word, Outlook, Excel and PowerPoint
  • Proven team player with the ability to prioritize, meet deadlines and work in an ever-changing environment
  • Having the courage to find new ways of solving problems, the openness to receiving and acting on feedback

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Business Intelligence Analyst / SQL Developer

Toronto, Ontario

apply

Who You Are

You are a SQL developer with a strong desire to learn and to push the boundaries of what can be done to better empower our business with data. You have a passion for solving challenging and critical data problems; diving into the weeds when needed by understanding the how and why of business processes to uncover actionable insights. As an individual who demonstrates initiative, autonomy and leadership, you are eager to contribute to the success of one of Canada’s Best Managed companies.

Role Overview

We are looking for a Business Intelligence Analyst / SQL Developer to join the Marketing team at dentalcorp. You will play a critical role in impacting our business by fueling the data driven insights and reporting that will empower our team to make informed decisions and strategies to drive growth across a network of over 400 dental clinics from coast to coast.

Responsibilities

  • Manage and analyze structured and unstructured data using tools such as SQL and Python
  • Build, analyze, and maintain basic to complex queries that retrieve data across multiple tables and databases
  • Work with marketing leadership to understand and track the reporting needs for campaigns and marketing programs
  • Support Operations and Business Development teams with patient and practice analytics
  • Support marketing strategies through data-informed insights and analysis
  • Translate advanced business analytics problems into technical and data design approaches that yield actionable recommendations
  • Give advice and warning about data quality and limitations for expected data storytelling

Qualifications

  • Fluency and strong experience in data querying languages (e.g. SQL) and scripting languages (e.g. Python)
  • 2+ years of experience as a data analyst, BI developer, or equivalent role
  • Degree in Mathematics, Statistics, Computer Science, Engineering Sciences, or similar
  • Strong understanding of database systems and advanced working knowledge of data mining techniques
  • Experience with database design and management, and a history of manipulating, processing and extracting actionable insights from large disconnected datasets
  • Expert knowledge of Excel, including tables, charts, and advanced formulas for data manipulation

Demonstrated Skills

  • Strong critical thinker with an aptitude for problem-solving and dealing with ambiguity
  • Excellent oral and written communication skills including the ability to communicate effectively with both technical and non-technical stakeholders
  • Ability to work in collaboration with different business functions and various seniorities
  • Proven team player with the ability to prioritize, meet deadlines and work in an ever-changing environment

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

 

 

apply

Director of Operations

Toronto, Ontario

apply

Who you are

You are an innovative, service-orientated operator who is excited to be a part of a fast-growing company that enables the best to be even better. You are a highly experienced operator looking for the opportunity to provide your expertise to drive change within a healthcare company. As a Director, you enjoy leading teams within a collaborative environment and your goal is to ensure excellent service to our Partners and their clinic teams. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are excited to contribute the success of one of Canada’s Best Managed companies.

The Director of Operations will be responsible for supporting the ambitions of our valued Partners throughout Ontario by delivering our expertise in key business areas resulting in optimal patient care and creation of value for our stakeholders. You are a leader who has proven experience effectively managing a team, supporting our Partners in delivering best in class patient care and are driven by excellence.

  • You thrive in a fast-paced environment
  • You adapt quickly to change
  • You’re a subject matter expert in your field and can influence others
  • You’re customer service oriented

Role overview

  • Primary relationship manager and support contact to assigned practice network
  • Identify opportunities to optimize practices driving service excellence and growth, accountable for annual targets
  • Develop and implement action plans for each practice
  • Identify and implement operating efficiencies and opportunities that:
  • optimize patient care & experience.
  • grow revenues and profitability and.
  • drive engagement for practice level staff
  • Ensure practices are physically maintained to set standards
  • Identify opportunities to foster relationships and synergies across assigned practice network
  • Identify opportunities and step in as necessary to improve the partnership between Practice Community and Support Centre to ensure service excellence
  • Facilitate and support opportunities to assist practices and drive goals through Support Centre SMEs (e.g. central operations team) through the execution and/or implementation of new programs
  • Mentor, develop, and lead a team of Regional and Practice Managers

What we’re looking for

  • Experience in an entrepreneurial environment
  • Proven ability to drive sustainable, measurable, and profitable growth through rigour around financial and operating KPIs and metrics
  • 10+ years multi-unit operations experience in the retail, hospitality, medical, or healthcare & wellness industries
  • Excellent leadership and collaboration skills; proven ability to establish and maintain effective and cooperative working relationships across diverse groups and levels
  • Proven ability to execute large-scale projects involving numerous stakeholders
  • Strong organizational and time management skills and ability to manage numerous projects simultaneously

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general

and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Financial Analyst

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience with in Accounting/Finance and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies

Located at dentalcorp’s Toronto Support Centre, you will be responsible for providing support on all areas within the finance department. As the Financial Analyst, you will assist with accurate and timely financial reporting and controls for an assigned group of multi-unit dental practices.

Role overview

  • Month-end financial statements
  • Reporting and Analytics
  • Run month-end reports from PMS software, update and run internal financial reports
  • Manage, compile and file of other month-end reports from our Practices
  • Manually populate spreadsheets with data from Practice reports (Receipts, Production, aged AR)
  • Run and email large volumes of doctor statements and practice P&L’s
  • Provide administration support to the finance team
  • Investigate and resolve issues with support from other team members
  • Assist in updating balance sheet account reconciliations
  • Other ad hoc duties as assigned

What we’re looking for

  • Comfortable in a fast-paced, deadline-driven environment
  • Ideally 3+ years’ experience in a similar role/environment
  • A self-starter, highly positive can-do attitude in a rapidly changing environment
  • University Degree or Diploma in Accounting/Finance, preferably with goals towards the CMA or CPA certification
  • Excellent communication skills and a “people person”

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

HR Program Manager

Toronto, Ontario

apply

Who you are:

You are a service oriented, passionate, and high performing Human Resources Manager who loves to improve processes, own projects from end to end and thinks about the employee experience in everything you create. You are excited to work for a fast-growing company that enables the best to be even better. You love working in a collaborative team environment to ensure changes land with impact, but also enjoy your autonomy to accomplish tasks and provide top notch service and strategy to stakeholders. You enjoy being hands-on in your role and thrive off identifying innovative and best practice solutions for your team and the company.  As an individual who is driven by excellence, you are excited to contribute the success of one of Canada’s Best Managed companies.

Located at dentalcorp’s Toronto Support Centre and reporting directly to the VP of People, you will be responsible for developing and executing HR operations processes and procedures and creating employee experience strategies.

Role overview

  • Support ongoing policy refresh initiative by creating brand new policies and procedures and ensuring any updates to existing policies are compliant with local employment legislation.
  • Be accountable for best practice Occupational Health & Safety and Wellness programs across the Country and own the Occupational Health & Safety refresh roadmap (policies, processes, procedures, and programs) while providing centralized reporting and compliance insights.
  • Create programs, content, and communication strategies to help drive engagement and retention through our network wide communication and employee experience app.
  • Be accountable for data integrity and use people data to create insights to inform actions.
  • Ensure the effectiveness and alignment of processes and technologies that support adoption and excellent experience.
  • Design and develop recognition and retention programs to keep our employees happy and engaged.
  • Partner with Human Resource team and Internal Communications team to create engaging and informative communications for our practice level team members.
  • Oversee and be ultimately responsible for the development and implementation of programs such as Performance Management, Succession Planning, On/Offboarding, Engagement.
  • Project manage the Opinion Survey processes from end to end and in partnership with key stakeholders, create organizational action plans for our annual Engagement Survey.
  • Collaborate with your colleagues across the Country to launch our new Values Program.
  • Project manage ongoing Human Resources Operations projects from end to end, engaging with several internal stakeholders along the way.
  • Manage data collection required from Operations/Human Resources Business Partners back to our Support Centre.
  • Conduct ongoing analysis of internal Human Resources processes and create improved, streamlined processes, understanding and appreciating cross departments stakeholder impact.

What we’re looking for

  • You are a high performing Human Resources Manager with a service-oriented mindset.
  • You have proven experience delivering projects from end to end.
  • You have a tract record of documenting and improving business processes.
  • 5+ years of experience in Human Resources operations, policy development, talent development.
  • Experience with a people technology or Human Capital Management (HCM) implementation is an asset.
  • Collaborative approach and ability to partner cross-functionally.
  • Comfort with ambiguity and ability to use sound judgement to drive complex issues to resolution and influence to achieve results.

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

 

apply

Intern, Category Development – Practice Development

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre team members. As an individual who is driven by excellence, have a strong sense of discretion and you are eager to contribute the success of one of Canada’s Best Managed companies. 

Located at dentalcorp’s Toronto Support Centre and reporting to the Director of Category Development, the summer intern will be an integral part of the Category Development team. The right candidate will support in developing the strategy for our category initiatives, such as the ortho & dental hygiene categories. This includes patient reviews, vendor and brand summaries, pricing, promotions, and technology overviews. This holistic approach will allow dentalcorp to build strategies that allow us to be a leader within the market for our priority categories.

Learning objectives for the Intern

  • Research & organize internal, external (including competitive) market data/information.
  • Build successful category strategies and action plans.
  • Work on projects aiming at improving and maintaining operational KPIs.
  • Supporting projects for new category development. 
  • Proactively contributing to identifying new opportunities in the ortho & dental hygiene categories.
  • Learn how to continuously evolve strategy, based on feedback from the field.

Role overview

Research

  • Review current and future technology as it pertains to ortho & dental hygiene.
  • Review current patient profiles to assist in developing ortho & dental hygiene patient profiles (who is our patient?)
  • Review competitor landscapes including promotions and pricing.

Data analysis

  • Current program assessment, including reviewing current performance KPIs
  • Assist in the verification of various data files

Execution

  • Support the execution of the category strategies across our network.
  • Assist in developing methods for receiving practice and patient feedback

What we’re looking for

  • High proficiency with Microsoft PowerPoint & Excel
  • Self-starter with excellent interpersonal skills.
  • Problem-solving and analytical skills with the ability to gain insights and develop recommendations.
  • You will need to be results focused
  • Detail oriented and thrive in a fast-paced environment. 
  • Post-secondary education, preferably in the following fields: Business, Marketing, Analytics

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Intern, Field Operations

Toronto, Ontario

apply

Who you are

You are a service-orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have an interest in executing analytics, synthesizing data and presenting your findings in a consolidated way to inform Finance strategies and initiatives. You enjoy working cross-functionally as well as with external partners and are looking for the opportunity to continue your learning and drive change within an exciting industry. You are an out-of-the-box thinker, pro-active, solutions-oriented and detailed oriented. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Dentist Partners and their teams. You are driven by excellence in everything that you do and are eager to contribute to the success of one of Canada’s Best Managed companies.

Located at dentalcorp’s Toronto Support Centre and working with the Field Operations team, you will be responsible for assisting the Field Operations team with:

Role overview

  • Daily/weekly interaction with a high-performance Operations Team
  • Assist and connect with the Operations Team in analyzing data on our Strategic Initiatives (bottom performing locations, additional revenue opportunities, cost-saving initiatives) and KPI’s
  • Work with our Operations Specialist to review current systems for efficiency and long-term sustainability; make recommendations to improve
  • Assist the Senior Operations Team and Specialists with the analysis of month-end reporting
  • Assist with team coverage during summer vacation time

What we’re looking for

  • Experience in organizing and delivering data and analytical tasks with excellent attention to detail
  • Self-starter with exceptional project management abilities including managing budgets, vendors and deadlines
  • Strong business acumen, analytical abilities, interpersonal and English communication skills
  • Proficient in MS Office Suite, particularly Excel.
  • Relationship builder: natural ability to develop new and effective relationships with internal and external partners.
  • Exceptional organization skills; and ability to prioritize multiple deliverables
  • Highly motivated with demonstrated ability to work in a fast-paced environment

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Intern, IT Coordinator

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre team members. As an individual who is driven by excellence, have a strong sense of discretion and you are eager to contribute the success of one of Canada’s Best Managed companies. 

Located at dentalcorp’s Toronto Support Centre, the summer intern will provide first level support for all system end-users. You will provide support in various IT areas including (but not limited to): end-user support & training, phone/voicemail administration, and special projects.

Role overview

  • Provide 1st level support via the IT Support Queue (phone, email & in person)
  • Ticket triage: identifying priorities, assignment, and categories
  • Record, track and escalate incidents via Service Now ticketing software
  • Providing System Training to internal and external parties
  • Setup user accounts and maintain system data across all applications including by limited to: Coupa, Service Now, Okta, UltiPro, Docebo, Greenhouse
  • Support, Troubleshoot and Identify trends of incidents/problems
  • Ability to configure basic customizations in system
  • Coordinate with IT team on issues requiring escalation
  • Support mobile devices
  • Assist in special projects as required
  • Provide exceptional service to all departments using available resources while meeting set SLA’s
  • Process department invoices and admin tasks

What we’re looking for

  • In process of obtaining a post-secondary education required or equivalent (IT preferred)
  • basic hardware (desktop/laptop) troubleshooting; Microsoft Windows and Office troubleshooting
  • Quick error analysis and troubleshooting skill
  • Demonstrated experience enforcing standards policies and procedures
  • Strong communication, presentation, and training skills

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Intern, Practice Optimization

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre team members. As an individual who is driven by excellence, have a strong sense of discretion and you are eager to contribute the success of one of Canada’s Best Managed companies. 

Located at dentalcorp’s Toronto Support Centre and reporting to the Director of Practice Optimization, the summer intern will focus on optimizing the administrative work that is done our practices. The intern will get a first-hand look at practice operations and all the tasks a Practice Manger needs to manage day-to-day to run a practice.

Role overview

Research / Data gathering

  • Map out activities that are required of PMs and other practice team members to help run the dental practice(s) day-to-day
  • Work with the Practice Optimization team, other Support Centre teams cross-functionally, and Practice Managers to identify bottlenecks in the practice that can be streamlined

Data Analysis

  • Collate practice data (from various sources including both quantitative and qualitative) to help identify opportunities for streamlining
  • Establish a practice timetable to help coordinate activities between the Support Centre and practices to minimize the impact it has on the practice to run smoothly day-to-day

Execution

  • Assist in developing the plan for streamlining of support centre related activities at the practice
  • Work with different departments to manage collisions of initiatives at the practice
  • Develop tools to gather practice team member’s feedback

What we’re looking for

To be eligible, students must be in good academic and behavioral standing (including attendance).

All qualifications must comply with provincial human rights legislation. Qualifications include:

  • Analytical field of study
  • Dental practice experience would be an asset;
  • Comfortable with Excel, MS Office Suite
  • Willingness to take the initiative, highly motivated self-starter

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

IT Project Coordinator

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are self-motivated and experienced IT Project Coordinator working in a busy IT department . You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre team members. As an individual who is driven by excellence, Best Managed companies

Located at dentalcorp’s Toronto Support Centre and reporting to the Director of IS, IT Project Coordinator will be an in-house expert in PMS systems, and work with key stakeholders to develop business processes and train practice managers on how to follow them.

Role overview

  • Maintaining and monitoring project plans and project schedules.
  • Organizing, attending, and participating in stakeholder meetings.
  • Documenting and following up on important actions and decisions from meetings.
  • Preparing necessary presentation materials for meetings.
  • Ensuring project deadlines are met.
  • Determining project changes.
  • Providing administrative support as needed.
  • Undertaking project tasks as required.
  • Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project.
  • Assess project risks and issues and provide solutions where applicable.
  • Ensure stakeholder views are managed towards the best solution.

What we’re looking for

  • Bachelor’s degree in business or related field of study.
  • Three years’ experience in related position.
  • Dental Office experience a huge asset.
  • Exceptional verbal, written and presentation skills.
  • Ability to work effectively both independently and as part of a team.
  • Experience using computers for a variety of tasks.
  • Competency in Microsoft applications including Word, Excel, and Outlook.
  • Knowledge file management, transcription, and other administrative procedures.
  • Ability to work on tight deadlines.

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Marketing Manager

Toronto, Ontario

apply

Who you are

You are an innovative, service orientated Marketing professional who is excited to be a part of a fast-growing organization that enables the best to be even better. You will act as a subject matter expert with B2C marketing and are looking for the opportunity to provide your expertise to drive change within an exciting industry. As an individual contributor, overseeing marketing initiatives and execution of our network-wide marketing programs, you enjoy working in a collaborative environment and your ultimate goal is to drive organic growth and deliver excellent service to our team, cross-functional departments, and our external agencies.

You enjoy being hands-on in your role and thrive on identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are eager to contribute to the success of one of Canada’s Best Managed companies and can live the dentalcorp values (Integrity, Collaboration, Innovation, and Excellence) with every decision and interaction.

  • Highly organized, detail-oriented, planned, self-directed with the ability to work in the face of ambiguity
  • You thrive in a fast-paced environment
  • You adapt quickly to change
  • You’re a subject matter expert in your field and can influence others
  • You’re experienced at content creation and copywriting
  • Competent collaborator and skilled cross-functional communicator
  • Strong business acumen, analytical abilities, interpersonal and communication skills
  • Regarded as curious and a continuous learner who proactively seeks opportunity for growth
  • Successfully seizes opportunities to improve efficiency and effectiveness of own function

Role overview

Located at dentalcorp’s Toronto head office, you will be responsible for working directly with the Director of  Marketing to drive practice growth on a network level. As the Marketing Manager, you will project manage, consult on and drive various insight driven marketing opportunities and initiatives.

  • In depth understanding of digital marketing (e.g. paid search, organic search, local online marketing, website development, etc.) to inform & prioritize marketing planning
  • Leverage practice & patient insights to develop Marketing strategies & tactical plans
  • Develop & lead the execution of  Marketing initiatives
  • Monitor the on-going effectiveness of Marketing initiatives
  • Marketing budget management
  • Contribute to a high-performance team culture
  • Editorial calendar and organization workflows must be developed and managed
  • Management of all creative resources including designers, writers, and other agency personnel
  • Day to day management of various internal digital marketing tools used across the network
  • Contribute to a high-performance team culture
  • Proactively contribute to a collaborative and supportive partnership within the Marketing team and with cross-functional teams including Operations, Finance, Corporate Development, Compliance, Legal, Procurement, etc.

What we’re looking for

  • Post-secondary education in a related field or equivalent experience
  • Minimum of 5-7 years progressive B2C marketing experience
  • Experienced at managing and developing blog campaigns, social media content calendars and email/sms marketing campaign calendars an asset
  • Exceptional project management skills
  • Communicate intelligently, displaying excellent interpersonal and communication skills (written and verbal)
  • Experience working in strategy and account management at an agency, in a marketing division within a client service, focused organization, or healthcare services marketing an asset
  • Must be able to work independently and with a larger team, be a self-starter and a creative problem solver
  • Experience of the core Microsoft Office Packages
  • Strong team orientation and leadership through influence skills: understand and promote an interdepartmental approach to problem-solving; understand the value of bridging communication gaps

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Senior Practice Management System Trainer

Toronto, Ontario

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Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are self-motivated and experienced Senior Practice Management System Trainer working in a busy IT department . You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre team members. As an individual who is driven by excellence, Best Managed companies

Located at dentalcorp’s Toronto Support Centre and reporting to the Director of IS, the Senior PMS Trainer will be an in-house expert in PMS systems, and work with key stakeholders to develop business processes and train practice managers on how to follow them.

Role overview

  • Meet with stakeholders to develop PMS software operational standards
  • Build training materials and host webinars
  • Train Practice Managers on using their PMS system, and how to adhere to operational standards
  • Investigate accounting and reporting issues, and assist practices in rectifying issues
  • Assist with PMS configuration changes, and the rollout of new features
  • Assist practices with data cleanup, and best practices

What we’re looking for

  • University or College Diploma in retail, business, or office administration, or similar
  • Expert level knowledge of one or more PMS systems such as Dentrix, Abeldent, Tracker or Cleardent
  • 3-5 years’ experience in dental industry
  • Strong business acumen and extensive experience in managing P&L, forecasting and budgeting
  • Expert level knowledge in the use of dental software systems and Microsoft Office Suite
  • Knowledge of and demonstrated ability in company values, collaboration, integrity, excellence and innovation
  • Exceptional customer service skills with a talent for building loyalty
  • Experience managing business operations including staff scheduling, finances, inventory, and people management
  • Willingness to work varied hours to align with business needs

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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Translator, Corporate Communications

Toronto, Ontario

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Who you are

You are an innovative, service orientated translator who is excited to be a part of a fast-growing organization that enables the best to be even better. You will act as a subject matter expert with the translation process and are looking for the opportunity to provide your expertise to drive change within an exciting industry. As a translator you enjoy working in a collaborative environment and your ultimate goal is to ensure excellent service to our Partners and their teams. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies.

Located at dentalcorp’s Toronto Support Centre and working with the Corporate Communications team, you will be responsible for the translation of all Support Centre materials including articles, email communications, training materials, policies, website content, social media copy, events & marketing materials.  

Role overview

  • Manage translation requests from all Support Centre departments and ensure the delivery of high-quality materials by adhering to the established internal processes and timelines.
  • Translation of internal materials including email communications, policies, presentations, training materials, website content, etc.
  • Translation of external materials including articles, marketing materials, website content, social media copy, etc.
  • Proofread, compare, and edit newly translated materials as well as existing content to ensure language aligns with the English version of the content.
  • Maintain an internal terminology database using translation software.
  • Liaise with the translation agency to complete large translation projects, such as the north star magazine and DC Institute elearning modules, as well as translations that include technical healthcare related terms, such as Compliance policies, and clinical DC Institute courses.
  • Project manage requests to the translation agency by setting deadlines and determining prioritization on behalf of all Support Centre departments.
  • Review, edit, and provide feedback on translated materials.

What we’re looking for

  • University degree or professional accreditation in English to French translation from a recognized association.
  • Must be fully bilingual in English and French.
  • Minimum 2 to 3 years of experience as an English to Canadian French translator, with knowledge in corporate business and marketing. Translation experience in healthcare an asset.
  • Self starter with strong communication skills and ability to operate and thrive in a fast-paced work environment.
  • Effective time management, exceptional organizational skills and multi-tasking capabilities with strong attention to detail.
  • Proficiency in in Microsoft Office suite (Word, Outlook, Excel, PowerPoint).
  • Working knowledge of SDL Trados Studio and Adobe graphic design programs an asset.
  • Ability to live and champion the dentalcorp values (Integrity, Collaboration, Innovation and Excellence) with every interaction.

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

 

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