Support Centre Opportunities

From administrative support to talent & recruitment; from practice optimization to marketing, we place our Partners at the forefront of oral care, enabling the best to be even better. Being part of the dentalcorp Support Centre team means building a career as part of a team that supports your ongoing growth and development. 

Sort Positions by Province

Why invest in a career with dentalcorp?

We are committed to our values in everything that we do. Integrity, innovation, collaboration and excellence define us, inspire us and drive us to make a difference. We are focused on attracting, retaining and developing the very best and hold ourselves to a higher standard by always doing what's right for our teams and Partners. 

About the Support Centre Team

Our Support Centre team is comprised of subject matter experts that provide strategic insights and expertise to our practice network, with services and support across all aspects of the business. 

Benefits

  • Join a collaborative team, building innovative solutions 
  • Competitive compensation and benefits 
  • Professional development and career growth opportunities 
  • Be part of a community that values giving back and encourages team members to participate in initiatives such as food drives, volunteering, and our Give Back, Smile Back program

Positions

Bilingual Payroll Team Lead

Toronto, Ontario

apply

Who you are

You are an innovative, service orientated and strong Payroll professional who is excited to be a part of a fast-growing organization that enables the best to be even better. You will act as a subject matter expert within the payroll function and are looking for the opportunity to provide your expertise to drive change within an exciting industry. As a Payroll Team Lead you enjoy leading a team in a collaborative environment and your ultimate goal is to ensure excellent service to our Partners and their clinics. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are eager to contribute to the success of one of Canada’s Best Managed companies.

Located at dentalcorp’s Toronto Support Centre, you will be responsible for supervising and coordinating the daily operations and activities of the payroll staff. In conjunction with the Payroll Director, you will be responsible for the control preparations and disbursement of payroll for the centralized payroll function.

Role overview

  • Maintain the payroll system ensuring timely and accurate payments for employees
  • Respond to enquires and training requests on payroll system in a timely, accurate and courteous manner
  • Responsible for completing and auditing the payroll prior to transmission
  • Responsible for all monthly, quarterly and annual government remittance
  • Responsible for reconciling and issuing T2200, T4s and T4As
  • Reconcile and provide benefit reports to Finance
  • Build effective partnerships with internal and external stakeholders to provide excellence to our practice community
  • Continuously identify and implement innovative solutions to deliver outstanding results
  • Supervises, reviews, and evaluates performance of assigned employees; recommends modification in employment status of assigned employees to Payroll Director for review/approval
  • Lead, motivate, and retain a team of high performing employees that can deliver exceptional results
  • Coordinates daily work activities and assigns work; organizes and prioritizes department workload; monitors status of work in progress; and reviews completed work; fulfill and monitor requests from the ticketing tool
  • Recommends and assists in developing and implementing new and/or revised policies/procedures to ensure efficient processing of dentalcorp’s payroll and ongoing compliance with legislative mandates
  • Works closely with the Payroll Director to assist internal and external auditors during audit process by providing documents, reports and other payroll-related reports upon request; implements procedural changes recommended by auditors
  • Prepares a variety of correspondence, statistical summaries, reports, announcements and other materials related to the payroll function
  • Responsible for year-end completion and remittance filing deadlines
  • Perform pre and post implementation testing on new HRIS tool as part of project plan timelines

What we’re looking for

  • Post-secondary education in a related field or equivalent work experience
  • 5+ years of payroll experience, which includes one year of supervisory experience; OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved
  • Ability to live the dentalcorp values (Integrity, Collaboration, Innovation and Excellence) with every decision and interaction
  • Be accountable for quality of work performed
  • Competent collaborator and skilled cross-functional communicator
  • Strong team building skills and ability to motivate others
  • Knowledge of the principles, methods and practices of process improvement
  • Skill in evaluating and analyzing technical payroll activities 
  • Skill in preparing detailed reports
  • Must be fluently bilingual in English and French

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

IT Service Desk Coordinator (Co-op)

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are a student or new grad and are looking for the opportunity to continue your learning  within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. You are driven by excellence in everything that you do and are eager to contribute to the success of one of Canada’s Best Managed companies.

Working remotely for dentalcorp’s Toronto Support Centre and working with the IT department, you will be responsible for providing first level support for all system end-users in a high volume, fast paced, multi location company.  You will provide support in various IT areas including (but not limited to): end-user support, phone/voicemail administration, and special project as needed.

Role overview

  • Provide 1st level support via the IT Support Queue (phone, email & in person)
  • Ticket triage: identifying priorities, assignment, and categories
  • Record, track and escalate incidents via Service Now ticketing software
  • Setup user accounts and maintain system data across all applications including by limited to: Coupa, Service Now, Okta, Ultipro, Docebo, Greenhouse
  • Support, Troubleshoot and Identify trends of incidents/problems
  • Ability to configure basic customizations in system
  • Coordinate with IT team on issues requiring escalation
  • Support mobile devices
  • Assist in special projects as required
  • Provide exceptional service to all departments using available resources while meeting set SLA’s

What we’re looking for

  • In process of obtaining a post-secondary education required or equivalent (IT preferred)
  • Basic hardware (desktop/laptop) troubleshooting; Microsoft Windows and Office troubleshooting
  • Quick error analysis and troubleshooting skill
  • Demonstrated experience enforcing standards policies and procedures
  • Excellent communication skills

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Manager, Corporate Human Resources

Toronto, Ontario

apply

Who you are

You are an innovative and business minded HR Leader who is excited to be a part of a fast-growing company that enables the best to be even better. You have extensive experience in creating and implementing best in class employee experience initiatives that drive a high-performance culture and enable continued business growth. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are excited to contribute the success of one of Canada’s Best Managed companies.

Located at dentalcorp’s Toronto Support Centre and reporting directly to the SVP of People, you will be responsible for developing and executing best in class talent and employee experience strategies for our Support Centre teams.

Role overview

  • Employee Culture: create an evidence-based approach to employee experience to define and build operational metrics that yield the insights necessary to drive organizational transformation and measure the impact of employee experience programs. Create best in class employee experiences by designing HR programs and processes that focus on moments that matter to employees throughout the employee lifecycle
  • Organizational change: Lead organizational change activities (i.e., restructures, work redesign etc.) and apply a change management process to create strategies in support of the adoption of the changes required by the HR Programs.
  • Support Centre Engagement: Deploy and execute an approach that capitalizes on robust employee engagement survey results and implement employee survey strategies that support our business priorities.
  • Performance Management: Provides direction on improving coaching, career development, counseling, and disciplinary actions, manages employee exits in a respectful manner.
  • Collaboration:Work cross-functionally and across geographies with stakeholders at all levels to support large-scale transformational programs and initiatives.
  • Succession Planning: Contributing to long-term goals around business and people development including annual 9-box talent assessment and strategies to manage talent for internal progression, development and retention. Develop talent profiles and development plans
  • Development & Training: Support the development and execution of leadership development and training to address opportunities and issues by ensuring solutions are based on strong analytics and insights. Partner with the learning team to create a leadership development framework and programs and facilitate their delivery to build capability and impact.
  • Workforce Planning:In collaboration with Total Rewards, Manage headcount process and Support Centre budgets
  • Policy: Creation, updates and maintains relevant guidelines for business needs and conducts continuity of programs and practices
  • Partner:Act as a resource to provide direction, advice, and guidance to all stakeholders on strategic, tactical, and operational issues related to Human Resources
  • Conflict Resolution:Manages complex employee relations issues and ensuring a positive employee relations approach
  • Compliance: ensuring compliance with regulations employment standards are adhered to (e.g., vacation management, Support Centre health and safety etc.
  • Corporate HR Analytics:Monthly and quarterly reporting analytics; insights and recommendations, preparation of reports for senior leadership                                  

What we’re looking for

  • Bachelor’s degree in Business, Human Resources, Industrial and Organizational Development, or related field preferred
  • 8+ years of experience in human resources in both generalist and talent roles; additional areas of specialization including leadership development and training would be considered an asset.
  • Experience working with senior leadership, demonstrating influential leadership skills
  • Demonstrated ability to understand and apply employee experience and employee engagement best practices to support strong business performance.
  • Skillful in communicating with and influencing a wide range of internal and external stakeholders including leadership and employees.
  • Collaborative approach with strong interpersonal and communication skills.
  • Proven ability to assemble, develop, inspire, motivate and retain top talent; a team-builder who enables/encourages the highest level of individual and group performance.
  • Demonstrated experience working in a fast-paced, high growth environment

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Payroll Team Lead

Toronto, Ontario

apply

Who you are

You are an innovative, service orientated and strong Payroll professional who is excited to be a part of a fast-growing organization that enables the best to be even better. You will act as a subject matter expert within the payroll function and are looking for the opportunity to provide your expertise to drive change within an exciting industry. As a Payroll Team Lead you enjoy leading a team in a collaborative environment and your ultimate goal is to ensure excellent service to our Partners and their clinics. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are eager to contribute to the success of one of Canada’s Best Managed companies.

Located at dentalcorp’s Toronto Support Centre, you will be responsible for supervising and coordinating the daily operations and activities of the payroll staff. In conjunction with the Payroll Director, you will be responsible for the control preparations and disbursement of payroll for the centralized payroll function.

Role overview

  • Maintain the payroll system ensuring timely and accurate payments for employees
  • Respond to enquires and training requests on payroll system in a timely, accurate and courteous manner
  • Responsible for completing and auditing the payroll prior to transmission
  • Responsible for all monthly, quarterly and annual government remittance
  • Responsible for reconciling and issuing T2200, T4s and T4As
  • Reconcile and provide benefit reports to Finance
  • Build effective partnerships with internal and external stakeholders to provide excellence to our practice community
  • Continuously identify and implement innovative solutions to deliver outstanding results
  • Supervises, reviews, and evaluates performance of assigned employees; recommends modification in employment status of assigned employees to Payroll Director for review/approval
  • Lead, motivate, and retain a team of high performing employees that can deliver exceptional results
  • Coordinates daily work activities and assigns work; organizes and prioritizes department workload; monitors status of work in progress; and reviews completed work; fulfill and monitor requests from the ticketing tool
  • Recommends and assists in developing and implementing new and/or revised policies/procedures to ensure efficient processing of dentalcorp’s payroll and ongoing compliance with legislative mandates
  • Works closely with the Payroll Director to assist internal and external auditors during audit process by providing documents, reports and other payroll-related reports upon request; implements procedural changes recommended by auditors
  • Prepares a variety of correspondence, statistical summaries, reports, announcements and other materials related to the payroll function
  • Responsible for year-end completion and remittance filing deadlines
  • Perform pre and post implementation testing on new HRIS tool as part of project plan timelines

What we’re looking for

  • Post-secondary education in a related field or equivalent work experience
  • 5+ years of payroll experience, which includes one year of supervisory experience; OR, any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved
  • Ability to live the dentalcorp values (Integrity, Collaboration, Innovation and Excellence) with every decision and interaction
  • Be accountable for quality of work performed
  • Competent collaborator and skilled cross-functional communicator
  • Strong team building skills and ability to motivate others
  • Knowledge of the principles, methods and practices of process improvement
  • Skill in evaluating and analyzing technical payroll activities 
  • Skill in preparing detailed reports

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Senior Accounts Payable Coordinator

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are experienced in full-cycle Accounts Payable but are looking for the opportunity to continue your learning and drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. You are driven by excellence in everything that you do and are eager to contribute to the success of one of Canada’s Best Managed companies.

Located at dentalcorp’s Toronto Support Centre and working with the Manager – Accounts Payable, you will be responsible for providing senior level support for the Accounts Payable team in a high volume, fast paced, multi location company.

Role overview

  • Support the Manager – Accounts Payable in all the activities of the Accounts Payable department.
  • In a timely manner complete all delegated supplier account reconciliations per the schedule, including fully addressing all reconciling and open items.
  • In a timely manner respond to and address all delegated DC Assist tickets and other Accounts Payable enquiries.
  • Support all systems, procedures and policies, including ensuring that Accounts Payable functions are always in full adherence with company guidelines.

What we’re looking for

  • Extensive experience with full cycle AP in a high volume fast paced multi location environment
  • Expert detailed supplier account reconciliation and troubleshooting skills and experience
  • MS Excel strength, including vlookups and macros experience
  • Experience with P2P software systems (Pronto and / Coupa an asset)
  • Excellent communication and customer service skills (French is an asset)
  • Strong people, team-playing, problem-solving and analytical skills, and ability to work under minimal supervision

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Specialist, Payroll

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience with payroll processes and are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies

Located at dentalcorp’s Toronto Support Centre and working with the Director, Payroll and payroll team, you will be responsible for providing support to the payroll teams for a 300+ location organization with over 5,000 employees and growing.

Role overview

  • Maintain payroll system ensuring timely and accurate payments for corporate and practice employees
  • Respond to practice enquires and training requests on payroll system in a timely, accurate and courteous manner
  • Responsible for completing and auditing the practice payroll prior to transmission
  • Responsible for all monthly, quarterly and annual government remittance
  • Responsible for reconciling and issuing T4s, T4As and T2200
  • Reconcile and provide benefit reports to Finance
  • Provide timely and accurate response and support to other team members
  • Take initiative in areas such as process improvement and documentation
  • Perform other projects and tasks as assigned

What we’re looking for

  • Post-secondary education in a related field or equivalent work experience
  • 3 years experience working in a similar role within a fast paced, high growth environment
  • Strong influencing skills to drive process improvements and manage projects
  • Ability to live and champion the dentalcorp values (Integrity, Collaboration, Innovation and Excellence) with every interaction
  • Effective communication skills (written and verbal)
  • Solid understanding of provincial labour legislation and regulations along with implementing pay policies, including averaging agreements
  • Solid understanding of accounting concepts relating to payroll and benefits
  • Experience with Ultipro payroll system highly desirable
  • Excellent interpersonal, communication skills, ability to communicate clearly and concisely; both verbally and in writing
  • Bilingual in English and French would be an asset
  • Consistently present professional manner in the office and team meetings
  • Be accountable for quality of work performed
  • Work with other team members and management
  • Proficiency in Microsoft Office, with intermediate to advanced Excel abilities.

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general

and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Not seeing your opportunity?

Positions open and close every day and we're always looking for the top talent across Canada.

submit a resume »

Back to Top