Skip to content

Careers

Support Centre opportunities

Be part of our growth story

Join a high-growth culture and create remarkable outcomes by collaborating to develop new ways of doing things. Our People lead with vision, deliver excellence and can envision the future. We are looking for the best talent to join a culture anchored in our values and allows everyone to bring their best to work every day to provide outstanding support and insights to our practices.

Being part of the dentalcorp Support Centre team means you’re joining a team that will mentor and support your ongoing growth and development

Positions by province

Positions

back to careers

Bilingual Category Manager – Indirect, Overhead Services

Montreal, Quebec

postuler

Who you are

The Category Manager leads the category strategy development, strategic sourcing, negotiation, contracting and supplier performance management for a complex portfolio of goods and services. The purpose of the position is to create value for dental practices, reduce total cost of ownership, and leverage world-class negotiation and sourcing strategies, tools and processes, and mitigate risk through contract development. 

The Category Manager understands external variables, learns the landscape, requirements and priorities of our practices and develops relationships to successfully develop category strategies that utilize various value levers to deliver improved cost, reduced risk, and more efficient programs to our dental practices.

Role overview

Strategic Sourcing

  • Develop and execute on end-to-end sourcing opportunities, as required, to drive cost savings and process efficiencies
  • Negotiate contracts

Project & Change Management

  • Responsible for the end-to-end implementation of each sourced category across 400+ locations
  • Work closely with practices to transition incumbent suppliers to new programs
  • Facilitate contract terminations with incumbent suppliers and implement transition plans to ensure continuity of services

Category Management

  • Develop and maintain comprehensive category strategies based on relevant market requirements and influences
  • Manage the category strategy to drive category transformation, best practices, savings, and value creation initiatives
  • Act as primary interface for key categories with the practices
  • Customer relationship management delivery to practices
  • Owns and manages supplier score carding process
  • Owns supplier segmentation within their categories
  • Monitors and advises on non-compliant spend
  • Performs spend analysis, market research, and monitors industry trends for assigned categories

Supplier Performance

  • Develop KPIs and individual supplier performance scorecards
  • Host business review meetings - performance, continuous improvement, innovation
  • Support issue escalation

Contract Management

  • Manage key contract deliverables, ensuring compliance to SLAs and KPIs
  • Negotiate contract amendments and addendums, as required
  • Facilitate contract terminations, as required

What we’re looking for

  • Minimum of seven years of experience in managing complex projects with multiple stakeholders
  • Minimum of five years of experience in the dental or health care industry
  • Proven experience in Category Management
  • Managing these complex projects in procurement environment is an asset
  • More than seven years contract negotiation experience
  • Ability to lead and champion multiple sourcing initiatives concurrently
  • Ability to effectively manage multiple stakeholders at one time
  • Demonstrated proactivity and follow up skills
  • Demonstrated commitment to providing a high level of customer service & continuous improvement
  • Excellent process/project management skills
  • Excellent communication and presentation skills combined with analytical abilities
  • Demonstrated experience in supplier relationship management
  • Demonstrates patience, tenacity, and resiliency in dealing with fast-paced, demanding situations
  • Solid knowledge of MS Office
  • Post-secondary education or equivalent combination of education and experience; CSCMP designation is an asset
  • Must be fluently Bilingual in French and English

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

#LI-NC1

postuler

Analyst, Total Rewards

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are a self-motivated Analyst, Total Rewards. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre team members. As an individual who is driven by excellence, you are eager to continue your career development at one of Canada’s Best Managed companies

Located at dentalcorp’s Toronto Support Centre and reporting to the Director, Total Rewards, you are an integral part of our Total Rewards and People teams responsible for providing exceptional Total Rewards support to our corporate Support Centre and our network of dental practices across the country.  You will be responsible for the analytics and administration of our compensation, benefits and perk programs. The ideal candidate will have Compensation and Benefits experience in a fast-paced, unstructured, multi-location environment; a sense of urgency; professionalism; and a true passion for providing exceptional service. 

Role overview

  • Maintain Total Rewards metrics, reporting and analysis
  • Administer dentalcorp’s corporate benefits plan for 2000+ team members nation-wide
  • Participate in and/or conducts both salary and hourly surveys to ensure compensation objectives are achieved or for compliance
  • Provide creative and innovative analysis of compensation and benefit programs in order to provide recommendations for revisions, improvements, and/or introductions
  • Respond to compensation and benefits requests, engaging internal and external stakeholders as necessary
  • Coordinate workflow and processes between compensation, employee benefits and other departments
  • Assist with the management of compensation processes and programs including but not limited to annual salary review and variable compensation programs
  • Assist with amendments to employment contracts as they relate to compensation and/or benefits
  • Other compensation and benefits projects and administrative duties as assigned

What we’re looking for

  • 2-3 years of Human Resources experience with a focus in Compensation, Benefits or HR Analytics
  • Post-Secondary education specializing in Human Resources or other relevant Business-related field
  • Practical experience administrating corporate benefits plans and perk programs
  • Working knowledge of base and variable compensation programs and structures
  • Strong Microsoft Office Suite capabilities with intermediate to advanced Excel skills
  • Customer service-oriented communication
  • Maintains high attention to detail in order to manage records and data, and meet deadlines
  • Exceptional time management, organizational and multi-taking skills with excellent attention to detail

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

#LI-NC1

apply

Business Analyst - Contract

Toronto, Ontario

apply

Who You Are

You are a driven and intellectually curious Business Analyst, with a strong desire to learn and drive our strategy forward through empowering our business with data and insights. You have a passion for solving challenging and critical problems; diving into the weeds when needed by understanding the how and why of business processes to uncover actionable insights and then distilling the mission critical insights for leadership to act on. As an individual who demonstrates initiative, autonomy and resiliency, you are eager to contribute to the success of one of the largest and fastest growing businesses in the consumer health space that is also recognized as one of Canada’s Best Managed Companies.

Role Overview

We are seeking an experience Business Analyst to assist with dentalcorp’s HCM/ERP implementation. The HCM/ERP Business Analyst serves as a functional resource for the Program.  This position will support the analysis of existing / new business processes, gather and document requirements, define and document setup and configuration items, review technical specifications, preparation of data sets, conduct and facilitate fit/gap analysis and design sessions, assist with the development of test cases and other technical collateral materials required for launching new software systems within an organization. Of particular interest are candidates with HR / ERP systems implementation experience.

The Business Analyst acts as a liaison between Human Resources functional user groups and IT to define functional business requirements, analyze and validate system functionality by performing user acceptance testing to ensure solution meets established business requirements.

Responsibilities

  • Eliciting business requirements through interviews, document analysis, requirements workshops, and process analysis
  • Test systems and applications to ensure solutions meet business needs and requirements
  • Provide project support on select initiatives
  • Build and manage relationships with key stakeholders to ensure business needs are met and value is delivered
  • Analyze information gathered, reconcile conflicts, and decompose high-level information into use cases, user stories, process maps, test cases and technical specifications
  • Prepare and facilitate workshops and interview sessions to gather requirements, initiate stakeholder impact analysis based on change in business process, define the business analysis approach, and lead requirement activities to drive business systems integration
  • Identify opportunities for business process improvements
  • Author documentation as required/directed
  • Consult with users to understand business needs and systems requirements
  • Provide content, user acceptance test creation and business specifications documentation and/or manuals required to establish or enhance existing processes
  • Identify and analyze changes to work practices by business users to meet system functionality requirements. Work with business areas to re-design business processes, forms, and practices to meet delivered system functionality
  • Maintain updated documentation on applications, technology and solutions and share with project team any new findings or enhancements including best practices. Meet all project deadliness and business requirements
  • Participate in documentation inspections and audits. Complete all activities with attention to detail in the agreed timeframe
  • Evaluating risks and predicting potential problems
  • Working knowledge of Agile and Waterfall methodologies

Qualifications

  • Bachelor’s degree
  • Minimum 5 years' experience in business analysis, process mapping and documentation
  • Minimum 3 years' experience in business systems analysis and development of detailed specifications for large, medium or complex systems
  • Minimum 2 years' experience with Human Resources Management projects with practical experience in implementation projects
  • Experience investigating, analyzing, testing and implementing system applications in a large integrated PC/client-server/internet technology-based delivery environment.
  • Strong analytical skills, natural curiosity, deductive reasoning and a desire to learn
  • Strong written and oral communication skills-able to clearly convey complex blends of business and technical matters to a range of audiences
  • Experience interpreting business requirements, recognizing impact on business processes and making recommendations
  • Familiar with application integrations
  • Advanced skills with Excel and the MS Office suite of applications

Demonstrated Skills

  • Strong critical thinker with an aptitude for problem-solving and dealing with ambiguity
  • Motivated and analytical, with strong achievement orientation and attention to detail
  • Excellent communication and interpersonal skills and can work with individuals and teams at all levels of the organization
  • Strong MS Office skills - Word, Outlook, Excel and PowerPoint
  • Proven team player with the ability to prioritize, meet deadlines and work in an ever-changing environment
  • Having the courage to find new ways of solving problems, the openness to receiving and acting on feedback

Working conditions

  • 6 month contract with possibility of extension
  • Remote to start, changing to on-site work (2-33 days/week), pandemic pending

About dentalcorp

dentalcorp is Canada’s largest network of dental practices, committed to advancing the overall well-being of our patients by delivering the best clinical outcomes and an unforgettable experience. dentalcorp acquires leading dental practices, uniting its network of dental professionals by a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers dental professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

#LI-NC1

apply

Coordinator, Corporate Brand & Communications

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are a self-motivated and innovative Corporate Brand and Communications Coordinator. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre team members. As an individual who is driven by excellence, you are eager to continue your career development at one of Canada’s Best Managed companies

Located at dentalcorp’s Toronto Support Centre and reporting to the Director, Corporate Brand & Communications you will support the execution of various B2B and internal communications projects, at the dentalcorp Support Centre. In this position you will be exposed to both traditional and digital marketing with the opportunity to learn and collaborate with a fantastic team.

Role overview

  • Project manage the execution of marketing activities for multiple brands, including DC Institute, dentalcorp Careers and Leaders in Practice.
  • Project manage dentalcorp’s participation in industry events, both virtual and in-person.
  • Support network engagement strategies and initiatives.
  • Execute campaigns in support of the Business Development team.
  • Monitor monthly metrics to assess the ongoing effectiveness of strategies for brand awareness and business development.
  • Work collaboratively with external branded product and print vendors.
  • Manage administrative processes for the team, including deadlines and vendor relations.
  • Contribute to a culture of service to internal stakeholders, ensuring a superior level of engagement.
  • Proactively contribute to a collaborative and supportive partnership with other disciplines, including Business Development, Talent, Operations and Finance.

What we’re looking for

  • 2 to 3 years progressive B2B marketing or project management experience. Agency experience is an asset.
  • Written and verbal French language skills are an asset.
  • Self-starter with high attention to detail exceptional organizational abilities, including managing deadlines.
  • Capable of managing multiple projects simultaneously and prioritizing effectively.
  • Strong business acumen, analytical and multi-tasking abilities, interpersonal and communication skills.
  • Relationship builder: natural ability to develop new and effective relationships with internal and external partners.
  • Strong team orientation and leadership through influence skills: understand and promote an interdepartmental approach to problem-solving; understand the value of bridging communications gaps.

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Director, Partnership Development (Ontario)

Toronto, Ontario

apply

Who you are

You are an innovative, service orientated Director who is excited to be a part of a fast-growing company that enables the best to be even better. You have extensive experience with Partnership Development and are looking for the opportunity to provide your expertise to drive change within an exciting industry. As a Director you enjoy leading teams within a collaborative environment and your ultimate goal is to ensure excellent service to our Partners and their clinic staff. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are excited to contribute the success of one of Canada’s Best Managed companies.

Reporting to the VP, Partnership Development, the Director, Partnership Development will support an accelerated growth agenda in Ontario. You will be accountable for driving acquisitive growth of the dentalcorp practice network through building key industry relationships, identifying opportunities and facilitating discussions that lead to effective partnership relationships.

Role overview

  • Establish and nurture relationships with prospective partners through industry functions, association events, conferences and cold calling.
  • Capitalize on market research and leads to establish relationships and interest among potential dentists and practices.
  • Stimulate interest in potential partnership utilizing financial acumen, communication skills and superior business case presentation ability.
  • Partner with the marketing team to identify marketing opportunities that target the appropriate audience and generate interest in potential partnership.
  • Engage and leverage relationships with the current partner network to drive referrals and industry interest and visibility.

What we’re looking for

  • Experience in a high-growth entrepreneurial environment in a sales/business development capacity.
  • Proven ability to build and foster relationships.
  • 5+ years business development experience with experience in the dental.
  • Excellent leadership and collaboration skills; proven ability to establish and maintain effective and cooperative working relationships across diverse groups and levels.
  • Strong organizational and time management skills and ability to manage numerous projects simultaneously.
  • Ability to travel extensively across the provinces

About dentalcorp

dentalcorp is focused on acquiring and partnering with leading, growth-oriented general and specialist dental clinics across Canada. Our unique value proposition allows our dentist Partners to retain their clinical and operating autonomy while we inspire them to achieve ambitious personal and professional growth. Our unprecedented strategic insights and expertise place our Partners at the forefront of delivering optimal patient care.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

IT System Support Coordinator

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are self-motivated and experienced IT System Support Coordinator working in a busy IT department. You will provide support in various IT areas including (but not limited to): end-user support & training, phone/voicemail administration, and special projects as needed. As an individual who is driven by excellence, have a strong sense of discretion and you are eager to contribute the success of one of Canada’s Best Managed companies.

Role overview

Located at dentalcorp’s Toronto Support Centre and reporting to the Director, IT Operations & Service, you will be providing first level support for all system end-users.

Responsibilities

  • Provide 1st level support via the IT Support Queue (phone, email & in person)
  • Ticket triage: identifying priorities, assignment, and categories
  • Record, track and escalate incidents via Service Now ticketing software
  • Providing System Training to internal and external parties
  • Setup user accounts and maintain system data
  • Conduct training webinars & remote sessions with End Users
  • Evaluates training by evaluating effectiveness of training
  • Design knowledge articles by analyzing and identifying information needs
  • Support, Troubleshoot and Identify trends of incidents/problems
  • Ability to configure basic customizations in system
  • Coordinate with IT team on issues requiring escalation
  • Determine system utilization requirements by researching and testing systems
  • Provide exceptional service to all departments using available resources while meeting set SLA’s
  • Assist in special projects as required

What we're looking for

  • In process of obtaining a post-secondary education required or equivalent (IT preferred)
  • basic hardware (desktop/laptop) troubleshooting; Microsoft Windows and Office troubleshooting
  • Quick error analysis and troubleshooting skill
  • Demonstrated experience enforcing standards policies and procedures
  • Strong communication, presentation, and training skills

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

#LI-NC1

apply

Manager M&A Finance

Toronto, Ontario

apply

Who you are

You are an innovative, team orientated Manager who is excited to be a part of a fast-growing organization that enables the best to be even better. As a Manager you enjoy working in a collaborative environment and your ultimate goal is to ensure excellent service to our Partners and their teams. You enjoy being hands-on in your role and thrive off identifying innovative solutions for your team and the company. As an individual who is driven by excellence, you are eager to contribute the success of one of Canada’s Best Managed companies.

Role overview

  • Assist in the continuous evolution of a best in class holistic finance function;
  • Prepare or review journal entries for all acquisitions, and prepare purchase price allocation calculations using internal models (IFRS3);
  • Prepare or review contingent consideration / earnout calculations;
  • Prepare or review working capital adjustment calculations;
  • Review legal agreements to analyze accounting treatment of unique deal terms;
  • Review legal agreements to analyze deal terms and ensure accuracy of drafting;
  • Evaluate agreements and deal terms for complex accounting issues;
  • Research, prepare and support accounting positions for complex accounting issues (e.g. stock-based compensation, share based payments, financial instruments, and derivatives);
  • Support the year-end external audit and quarterly review process;
  • Assist with the accounting, required reporting and cash flows relating to the Company’s current debt facilities;
  • Assist with the accounting for the company’s lease portfolio (IFRS16); and
  • Assist with accurate and detailed cash flow models to optimize debt financing and available cash on hand.

What we’re looking for

  • Post-secondary education in a related field or equivalent work experience;
  • 3-5 years experience in a similar role within a fast-paced, high growth environment;
  • Accounting designation (CPA or CPA CA);
  • Strong technical accounting skills (GAAP, control certification, securities and regulatory, assurance) and experience in and knowledge of ASPE, IFRS, U.S. GAAP, internal controls (CSOX/PCAOB) and risk;
  • Expertise in financial reporting cycle elements such as financial process design, budgeting and planning, financial reporting, accounting close/consolidation and business case development
  • Experience with mergers and acquisitions, purchase price allocation, and post-closing integration;
  • Hands on experience, comfort and interest with ERP Systems, BI Tools/Cubes – experience with systems selection and implementation is an asset;
  • Ability to live the dentalcorp values (Integrity, Collaboration, Innovation and Excellence) with every decision and interaction;
  • Comfortable with a rapidly growing and dynamic environment;
  • Detail oriented, hands-on, analytical, change agent with experience in and motivated by a high-growth, acquisitive, fast paced entrepreneurial environment;
  • Superior analytical skills with ability to synthesize complex issues into actionable points;
  • Demonstrated ability to perform under pressure;
  • Able to manage competing priorities, meet deliverables while building relationships with colleagues;
  • Adept and experience with modelling, analytical tools in Excel, and presentation and data visualization skills with PowerPoint;
  • Excellent communication and presentation skills;
  • Ability to manage multiple large complex projects; and
  • Committed to getting the job done in a fast paced, dynamic environment.

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

#LI-NC1

apply

Payroll Coordinator

Toronto, Ontario

apply

About us:

Founded in 2011, dentalcorp is a rapidly growing company that focuses on acquiring and partnering with leading, growth-oriented dental clinics across Canada. Our vision is to revolutionize the business of dentistry and be a world-class business partner. Our team is comprised of subject matter experts that provide strategic insights and expertise to our practice network and place our Partners at the forefront of oral care. We enable the best to be even better.        

We’re committed to our values in everything that we do. Our four key pillars - integrity, innovation, collaboration and excellence - define us, inspire us and drive us to make a difference.                                                                             

About you:

  • You thrive in a fast-paced environment
  • You adapt quickly to change
  • You’re a subject matter expert in your field and can influence others
  • You’re customer service oriented

The opportunity:

Reporting to the Payroll Team Lead, the Payroll Coordinator is responsible for assisting with payroll and benefits data entry. 

Responsibilities:

  • Data entry of employee information into the payroll systems, including new hires, terminations, and other employee related changes
  • Triage emails and tickets to team members
  • Entering employee expense details in excel
  • Ensure all employee information is maintained accurately and is up to date
  • Assist with answering the payroll phone and emails
  • Assist payroll team member when required
  • Organizing filing and maintaining confidentiality
  • Other administrative duties as required

Qualifications:

  • 1-year experience in payroll and benefits administration & data entry
  • PCP certification an asset
  • Strong attention to detail, exceptional organization skills
  • Strong written and verbal communication skills
  • Bilingual in English and French would be an asset
  • Experience with MSWord, Excel and PowerPoint
  • Experience with Ultipro is an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

#LI-NC1

apply

Project Administrator

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You have experience in a corporate construction environment, and you are looking for the opportunity to continue your learning and drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Partners and their teams. You are driven by excellence in everything that you do and are eager to contribute to the success of one of Canada’s Best Managed companies.

Located at dentalcorp’s Toronto Support Centre, you will report into the Manager, Construction and Maintenance Services.

Role overview

  • Administer internal process as it relates to the capital project pipeline, including new builds, expansions, renovations and other construction-related projects
  • Manage intake and tracking of all projects and ad-hoc requests
  • Track project financials committed and spent to budget through recording purchase orders and invoicing (including submission of quotes/invoices)
  • Organize all construction documents including quotes, drawings, photos, budget trackers, schedules, and reports
  • Coordinate emergency response work and insurance claims as required
  • Liaison with internal stakeholders including practice-level teams, finance, operations, and other support centre departments
  • Liaison with external stakeholders, including contractors, tradespeople, and other pertinent vendors
  • Develop and distribute weekly reports to stakeholders
  • Other administrative tasks as required

What we’re looking for

  • Minimum 2 years of experience in a similar type role, preferably with a large, national tenant and/or landlord
  • General knowledge of construction and maintenance as it relates to commercial space
  • Excellent time-management and administration skills with a high-level of attention to detail
  • Ability to think outside the box and effect change in a rapidly growing organization
  • Professional demeanour and outstanding verbal and written communication skills
  • Self-motivated, able to prioritize and balance multiple demands and priorities independently
  • Bilingual English/French would be an asset
  • Basic autocad skills would be an asset

About dentalcorp

dentalcorp is Canada’s largest network of dental practices, committed to advancing the overall well-being of our patients by delivering the best clinical outcomes and an unforgettable experience. dentalcorp acquires leading dental practices, uniting its network of dental professionals by a common goal: to be Canada’s most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers dental professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Regional Manager - Ottawa

Ottawa, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are self-motivated and experienced operations manager. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre team members. As an individual who is driven by excellence, have extensive experience in the industry, a strong business acumen and you are eager to contribute the success of one of Canada’s Best Managed companies

We are currently looking for a Regional Manager to join our team. The Regional Manager plays a critical role within the practice. They are accountable for enhancing the patient experience, driving practice performance, and leading people. This leadership role requires integrity, the ability to collaborate and a passion for patient care as we strive to be leaders in oral health in Canada.

Role overview

Patient Experience – Ensures exceptional patient experience with a talent for building loyalty and a focus on delivering optimal patient care.

  • Seeks to build strategies to strengthen the patient relationship.
  • Displays “patient comes first” attitude by training and holding the team accountable for delivering optimal patient care.
  • Aligns Treatment Planning with the needs of patients. This means focusing on the best oral healthcare by ensuring all patients are provided with multiple options when deciding between services. Improve treatment planning within practice with Clinical team.
  • Resolves patient concerns, investigates patient complaints, and resolves conflict.
  • Seeks out new and innovative opportunities to elevate patient experience.

Operational Planning & Execution – Builds and executes plans to improve daily operations of the practice. Ensures an ideal treatment environment with operational excellence & efficiency.

  • Collaborates with Partner and Practice Principle to build alignment of practice goals with execution strategies and plans.
  • Works to improve daily operations of the practice
  • Develops strategies to attract and retain patients.
  • Partners with Marketing team to develop marketing strategy and promotional materials to increase the number of new patients.
  • Partners with the Procurement team to negotiate and receive preferred rates, reducing practice expenses of suppliers, goods and services to ensure cost effectiveness.
  • Partners with Talent team to source top talent; develops network of qualified candidates, interviews candidates, assesses team fit and conducts
  • Constantly reviews clinic environment and key business indicators to identify problems, concerns, and opportunities for improvement.

P&L Management – Responsible for the financial health and viability of the dental clinic with a focus on exceeding Patient expectations.

  • Develops strategy to meet and exceed Patient expectations.
  • Manages all aspects of dental practice finances by reviewing practice reports and building and executing plans to expand and improve the delivery of healthcare services.

Compliance & Patient Safety – Committed to maintaining regulations and operational standards.

  • Partners with Compliance team, DC Institute and Human Resources to ensure clinic is fully compliant and meets the provincial regulatory standards.
  • Leads by example, manages and oversees all compliance programs within the practice. Ensures all standards are met or exceeded and makes patient safety a top priority
  • Proactively ensures that all risk areas are identified and addressed in a timely manner and according to set standards and applicable legislation.
  • Works in accordance with the practice’s Health and Safety Policies and Procedures and in compliance with applicable provincial legislation.

Management and Administration – Drives value to practice by optimizing Support Centre services and colleague working relationships.

  • Ensures optimal utilization of dentalcorp’s Support Centre services.
  • Ensures effective team and patient scheduling.
  • Is accountable for all patient financial arrangements/payment plans.
  • Manages communication with insurance providers.
  • Manages and analyzes daily staffing costs and payroll administration.
  • Administers all daily banking.
  • Oversees accounts receivable process.

Lead People Leads, coaches and motivates team to deliver best in class healthcare services and engagement and retention of patients. Constantly on the lookout for great talent to join the team!

  • Manages the team with integrity, honesty and knowledge to promote the culture, values and mission of dentalcorp.
  • Engages and builds team through effective hiring, training and ongoing performance management, employee relations, performance reviews and health and safety compliance.
  • Drives the implementation of company programs, policies and procedures by supporting action plans and motivating the team to meet operational and company objectives.
  • Establishes and maintains effective communication throughout the practice including leading daily huddles and team meetings.
  • Coaches work and activities of all clinical and practice team members, Associates, Dentists, Specialists to achieve targets.

What we’re looking for

  • Experience working in a dental industry is a MUST
  • Experience with growth and acquisition is considered an asset
  • Familiarity with highly regulated business enterprises.
  • Must have drivers license and a vehicle with willingness to drive within a 30-minute radius between six practices.
  • Enthusiastic with a willingness to learn, meet deadlines and pay close attention to detail.
  • Understanding of the special nature of the clinician-patient relationship.
  • Strong business insight and extensive experience in managing P&L, forecasting and budgeting.
  • Strong leadership skills with experience in leading, coaching and developing teams.
  • Exceptional customer service skills with a talent for building loyalty.
  • University or College Diploma in retail, business or office administration. Medical or dental Office administration preferred.
  • 3-5-year experience in Supervisory / Management roles
  • Experience managing business operations including staff scheduling, finances, inventory and people management.
  • Exceptional multi-tasking skills with ability to adapt to change.
  • Knowledge in Provincial and Federal Health and Safety Regulations and ensure all team members are trained and familiar for safe practice.

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

apply

Senior Project Manager - HCM - Contract

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are self-motivated and experienced Senior Project Manager. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre team members. As an individual who is driven by excellence you are eager to contribute the success of one of Canada’s Best Managed companies

Role overview

Our growing company is seeking to hire a Senior Project Manager who will oversee our Payroll and time capture / schedule management projects within our HCM Program.

The Senior Project Manager is responsible for leading functional teams to deliver project(s) that span across one or more business units. Manage resources, schedules, financials and adhere to stage gate quality and SDLC control guidelines throughout the full systems development life cycle. This also includes management of issues, risks and project change requests to ensure successful and on-time project delivery.

Contract Length 10 to 12 months

Responsibilities

  • Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones
  • Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives
  • Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
  • Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization
  • Prepare estimates and detailed project plan for all phases of the project
  • Manage the day-to-day project activities and resources and chairs the team meetings
  • Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership
  • Manage ongoing quality control and participate in quality issue resolution
  • Assist in dispute, negotiation, arbitration or litigation, as needed
  • Set and continually manage project and program expectations while delegating and managing deliverable with team members and stakeholders
  • Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables
  • Define success criteria and disseminate them to involved parties throughout project and program life cycle
  • Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization.

What we're looking for

  • Bachelor's Degree in appropriate field of study or equivalent work experience
  • Proven experience in project management of large and complex projects
  • 6+ years of project management experience
  • 6+ years of experience working with business stakeholders within a cross-functional matrix environment
  • 1+ years of previous experience with HCM and/or Financial application upgrades or transformations
  • Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective
  • Significant experience in SDLC Methodologies, Waterfall, Agile, SCRUM
  • Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations
  • Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence
  • Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives
  • Excellent communication (written, verbal and presentation) and interpersonal skills
  • Self-motivated, decisive, with the ability to adapt to change and competing demands
  • Tools: MS Project, MS365, SharePoint, Service Now, Salesforce, Jira
  • Experience negotiating and managing vendor contracts
  • Experience drafting and submitting budget proposals and recommending subsequent budget changes where necessary
  • Experience with HCM and Finance-related application deployments
  • Strong experience presenting to executive sponsors and demonstrated communication skills; both written and oral with technical and non-technical staff, all levels of management
  • Experience influencing and gaining buy-in from executives, sponsors, team members, stakeholders and peers
  • Adept at conducting research into project-related issues and products

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

#LI-NC1

apply

SQL Database Developer

Toronto, Ontario

apply

Who you are

You are a service orientated individual who is excited to be a part of a fast-growing organization that enables the best to be even better. You are self-motivated and experienced SQL Database Developer. You are looking for the opportunity to provide your expertise to drive change within an exciting industry. You love working in a collaborative team environment, but also enjoy your autonomy to accomplish tasks and provide excellent service to our Support Centre team members. As an individual who is driven by excellence you are eager to contribute the success of one of Canada’s Best Managed companies

Role overview

Our growing company is seeking an experienced SQL Database Developer to help support our EDW and reporting deliverables. You will be maintaining the data integrity/security of our data warehouse, developing data migration scripts, implementing T-SQL, store procedures, functions, and views. In this role, you will also be helping our BI reporting department with creating tables for report consumption.

Responsibilities

  • Develop, implement, and optimize stored procedures and functions using T-SQL
  • Debug and investigate data integration job failures
  • Develop store procedures, views, functions and scripts for data migration and ETL/ELT
  • Maintain highly available SSAS OLAP cube and data integrity
  • Gather, review, and interpret ongoing business report requirements
  • Research required data
  • Build appropriate and useful reporting deliverables
  • Analyze existing SQL queries for performance improvements
  • Perform database tuning and server maintenance
  • Designing database tables and structures
  • Creating views, functions, and stored procedures
  • Writing optimized SQL queries for integration with other applications
  • Creating database triggers for use in automation
  • Maintaining data quality and database security

What we're looking for

  • 3 years of experience as a Database Developer or similar role
  • 3-5 years of experience as a SQL Developer or similar role
  • 3-5 years of experience supporting OLAP cube and SSIS ETL Framework
  • 3-5 years of experience with SQL Server Reporting Services (SSRS) and SQL Server Analysis Services (SSAS)
  • 3-5 years of experience normalizing data from different data sources (e.g. flat file, web applications)
  • Experience with BI reporting tools (e.g. Microsoft Power BI, Tableau)
  • Excellent understanding of Microsoft SQL Server (MSSQL)
  • Excellent understanding of T-SQL programming
  • Organized with good time-management skills
  • Exceptional interpersonal and communication skills
  • Proven abilities to take initiative and be innovative
  • Critical thinker and problem-solving skills
  • BS/MS degree in Computer Science, Engineering, or a related subject
  • Nice to have:
    • 1-2 years of experience with AWS tooling
    • 1-2 years of experience with Dell Boomi
    • 1-2 years of experience scripting on command line and writing batch scripts
    • 1-2 years of experience scripting with nodeJS or python

About dentalcorp

dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth.

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

#LI-NC1

apply

We want you to thrive

At dentalcorp, we want you to be successful from day one. We are focused on attracting, retaining and developing the very best talent from across many industries to ensure our people bring diverse experience, skills and thinking to continue to drive business performance.

About the Support Centre Team

We are bold, passionate, authentic and bring heart to our work. We work as one team and support each other to be successful. We lean in to make great things happen, celebrate our success and reward people for their contributions.

Benefits

  • Join a collaborative team and values-based culture
  • Competitive compensation and benefits in an essential, high growth business
  • Professional development and career growth opportunities
  • Be part of a community that is passionate about giving back and encourages team members to participate in initiatives such as food drives, volunteering, and supporting our practices in our Give Back, Smile Back program

Not seeing your opportunity?

New positions open every day. Submit your resume to be notified about roles near you.

submit a resume

  • It’s exciting to help grow a healthcare organization across Canada. As someone with a financial background, I find myself really driven by dentalcorp’s mission, and inspired by how we’re helping more and more patients as we expand.
    Anastasia SavvidisCorporate Development Associate
Contact