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Administrative Assistant - Pembroke Dental

About us: 

At Pembroke Dental, we’re more than just a dental practice—we’re a close-knit team passionate about creating confident smiles and lasting patient relationships. Located in the heart of Pembroke, our modern, welcoming clinic is built on a foundation of trust, compassion, and clinical excellence.

We believe dentistry is about more than treatment—it’s about people. Our team thrives in a supportive, collaborative environment where growth is encouraged, ideas are valued, and every voice matters. Whether you’re just beginning your dental career or looking to take it to the next level, you’ll find the tools, mentorship, and encouragement to succeed here.

By joining Pembroke Dental, you’re stepping into a practice where innovation meets heart—a place where you can sharpen your skills, connect with an incredible community, and build a career you’re truly proud of.

Join us, and let’s shape smiles and futures together.


Schedule: Full-time
Monday-Thursday (7:30am-5:15pm)

One weekend required per month


Benefits of Joining Our Team:

  • Competitive compensation

  • Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

  • Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

  • Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

  • Attend social and CE events to network with dental professionals in your community

  • Work-life balance and flexibility

  • Access to modernized technology to provide optimal oral care to patients

  • Extended Health Benefits

  • Coming Soon - RRSP Matching!


Responsibilities:

  • Greet and assist patients as they arrive; ensure a lasting positive impression for them

  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

  • Effectively manage recall system and accurately maintain patient database

  • Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations

  • Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts


About You:

  • Minimum 1 year of administration experience is required

  • Clinical background and experience with dental software programs considered an asset


Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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