Administration Opportunities

Dental Administrator - Garrison Woods Dental

About Us
At Garrison Woods Dental, we’re committed to creating a warm, welcoming environment where every patient feels truly cared for. We believe an exceptional dental experience begins well before a patient enters the treatment room—and that’s where you come in.

We’re seeking a Dental Administrator to be the friendly, professional first point of contact for our patients. In this role, you’ll ensure the front office runs efficiently, providing outstanding service from the initial phone call through to the appointment—and beyond. You’ll play a key role in helping patients feel at ease and supported throughout their visit, and you’ll be the first face they see and the last impression they take with them. If you’re organized, detail-driven, and passionate about creating a positive patient experience, we’d love to meet you.

Schedule: Monday to Friday (mix of 7 am–3 pm and 10 am–6 pm shifts) and one Saturday/month (8 am–3 pm).

Benefits of Joining Our Team:
• Competitive compensation
• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!
• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services
• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education
• Attend social and CE events to network with dental professionals in your community
• Work-life balance and flexibility
• Access to modernized technology to provide optimal oral care to patients

Responsibilities:
• Greet and assist patients as they arrive; ensure a lasting positive impression for them
• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps
• Effectively manage recall system and accurately maintain patient database
• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations
• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:
• Minimum 3 years of administration experience
• Team lead experience is an asset
• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.