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Office Administrator

At Hilltop Dental in Duncan, BC, we are proud to provide compassionate, high-quality dental care to our community. Our friendly and professional team works together to create a welcoming environment where patients feel valued and cared for at every visit. We offer a full range of dental services, from preventative to restorative and cosmetic treatments, with a focus on personalized care.

At Hilltop Dental, teamwork, respect, and patient-centered service are at the heart of everything we do. We're currently looking for a full-time Dental Administrator to join our team!

The wage range is starting from $25 per hour depending on experience. Hourly wage is determined based on the candidate's work experience and will be discussed during the interview process.

Schedule:

  • Monday - Friday

  • 8:45am - 4:45pm


Benefits of Joining Our Team:

  • Competitive compensation

  • Coming Fall 2025! We’re excited to introduce our RRSP matching program to help you grow your future while you build your career with us!

  • Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

  • Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

  • Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

  • Attend social and CE events to network with dental professionals in your community

  • Work-life balance and flexibility

  • Utilize cutting-edge VideaAI technology: Enhance diagnostic accuracy, automate routine tasks, and streamline workflows, allowing you to focus more on patient care and improve overall efficiency in the practice.

Responsibilities:

  • Greet and assist patients as they arrive; ensure a lasting positive impression for them

  • Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

  • Effectively manage recall system and accurately maintain patient database

  • Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations

  • Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts


About You:

  • Minimum 1 year of administration experience

  • Clinical background and experience with dental software programs considered an asset


Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.

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