Administration Opportunities

Patient Care Coordinator

About us:

Our well-established dental practice has been proudly serving the Comox Valley community for over a decade. We offer a comprehensive range of services, including general and cosmetic dentistry, dental implants, Invisalign, and more.

Our team of dentists is highly respected in the field, known for delivering exceptional care in a welcoming and calming environment. Our clinicians are dedicated to ongoing professional development and regularly attend advanced continuing education courses to remain at the forefront of modern dentistry.

We are currently seeking a full-time, Patient Care Coordinator to join our team and support our office administration. If you love working with people, and have a high level of organization and attention to detail, we'd love to hear from you!

Schedule:

Full time hours. 4 days per week.

Benefits of Joining Our Team:

• Competitive compensation

• Total rewards package that offers discounts on many services and activities including an exclusive corporate gym membership program; reduced rates on home and auto insurance; unlimited access to a variety of discounted entertainment, hotels, products, services and so much more!

• Employee and Family Assistance Program (EFAP) that connects team members and their families with complimentary, confidential, short-term counseling and advisory services

• Career development to grow and evolve as a dental professional on your individual career path, including access to industry-leading continuing education

• Attend social and CE events to network with dental professionals in your community

• Work-life balance and flexibility

• Access to modernized technology to provide optimal oral care to patients

• No evenings or weekends

The wage range is from $27 to $32 per hour depending on experience. Hourly wage is determined based on the candidate's work experience and will be discussed during the interview process.

Responsibilities:

• Greet and assist patients as they arrive; ensure a lasting positive impression for them

• Responsible for optimizing the appointment schedule by ensuring the day is full, with limited gaps

• Effectively manage recall system and accurately maintain patient database

• Manage patient calls and inquiries about appointments, confirmations, amendments and cancellations

• Process referral letters and other patient correspondence upon receipt from provider; manage and file all patient records and charts

About You:

• Minimum 1 year of administration experience is required.

• Clinical background and experience with dental software programs considered an asset

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible.