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Marketing Coordinator, Patient Relationship Management

Who you are 

You are an individual who thrives in a fast-paced environment, adapts quickly to change, and are a fast learner. The Marketing Coordinator, Patient Relationship Management, should have a high level of attention to detail and are a data-driven professional. The successful candidate will work on-site 4 days a week from our Toronto office at 181 Bay Street and 1 day a week in their home office.


In this role, you will

  • Develop and deploy marketing email campaigns using our Email Service Provider (ESP) to achieve various goals and objectives

  • Develop, test, and implement network-level automations via our ESP

  • Onboard practices to our CRM and patient sentiment tools

  • Manage data accuracy throughout the network related to CRM efforts as changes occur (i.e. rebrands)

  • Identify opportunities to streamline process and execution efforts

  • Manage pre and post campaign reporting, while presenting opportunities to enhance or innovate within the CRM space

  • Support with initiatives related to our patient sentiment program

  • Support with initiatives related to driving hygiene and restorative patient visits

  • Support with building deployment data for ad hoc email deployments

What we’re looking for

  • 1-3 years experience in a marketing role (or related)

  • Excellent attention to detail

  • Strong interpersonal skills, working cross-functionally and with teammates

  • Strong written and verbal communication skills; proficiency in French is an asset

  • Proficiency in HTML/CSS is a major asset

  • Proficiency in Microsoft Suite (Excel, PowerPoint, Word)

  • Highly organized, detail-oriented, and analytical with the ability to track, report, and identify insights and opportunities through data

  • Bachelor’s degree or diploma in Marketing or a related field – or equivalent relevant experience

About Dentalcorp 

Dentalcorp is Canada's largest network of dental practices, committed to advancing the overall well-being of Canadians by delivering the best clinical outcomes and unforgettable experiences. Dentalcorp acquires leading dental practices, uniting its network in a common goal: to be Canada's most trusted healthcare network. Leveraging its industry-leading technology, know-how and scale, Dentalcorp offers professionals the unique opportunity to retain their clinical autonomy while unlocking their potential for future growth. 
 

Candidates must be legally eligible to work in Canada. We thank all applicants, but only suitable applicants will be contacted. Job applicants with a disability who require reasonable accommodation for any part of the application or hiring process can contact our Talent Team at 416-558-8338. Reasonable accommodations will be determined on a case-by-case basis and your request will be responded to as soon as possible. 

 

Application Form

Personal Data

We want you to thrive

At Dentalcorp, we want you to be successful from day one. We are focused on attracting, retaining and developing the very best talent from across many industries to ensure our people bring diverse experience, skills and thinking to continue to drive business performance.

About the Support Centre Team

We are bold, passionate, authentic and bring heart to our work. We work as one team and support each other to be successful. We lean in to make great things happen, celebrate our success and reward people for their contributions.

Benefits

  • Join a collaborative team and values-based culture
  • Competitive compensation and benefits in an essential, high growth business
  • Professional development and career growth opportunities
  • Be part of a community that is passionate about giving back and encourages team members to participate in initiatives such as food drives, volunteering, and supporting our practices in our Give Back, Smile Back program

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