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Let’s Get This Straight: 3 Tips for Delivering the Ultimate Ortho Experience

Let’s Get This Straight: 3 Tips for Delivering the Ultimate Ortho Experience

Posted Oct 5th, 2020 in the wire, thought leadership, 2020

In my 28 years practicing and lecturing internationally on orthodontics, I have seen tremendous outcomes and great failures – mine included! In celebration of National Orthodontic Health Month, I’d like to share a few of my key learnings in the field to help you deliver the ultimate ortho experience.

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Revisiting Dental Advertising Regulations 30 years after Rocket v. RCDSO

Revisiting Dental Advertising Regulations 30 years after Rocket v. RCDSO

Posted Sep 28th, 2020 in the wire, thought leadership, 2020

In the summer of 1990, the Supreme Court of Canada issued its verdict in Rocket v. Royal College of Dental Surgeons of Ontario, [1990] 2 S.C.R. 232 (“Rocket v. RCDSO”), a case that weighed “the need to regulate the scope of professional advertising” against “the value of free expression.” Back in June of 1990, the world was a different place. The world-wide-web did not exist; as a matter of fact, the first website wouldn’t be built until 1991. The terms social media, smart phone and search e...

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World Patient Safety Day 2020

World Patient Safety Day 2020

Posted Sep 17th, 2020 in the wire, thought leadership, 2020

September 17th marks the celebration of World Patient Safety Day. Today and everyday we are deeply committed to keeping our patients and team members safe.

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Keeping Our Guards Up on the Road to Recovery

Keeping Our Guards Up on the Road to Recovery

Posted Sep 15th, 2020 in the wire, thought leadership, 2020

Today, dentists are faced with the “new normal”: the post-COVID-19 era that they have been adapt- ing to over the past few months. But change doesn’t come easy, and it certainly isn’t free.

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Leveraging HR Best Practices to Prepare for the Future

Leveraging HR Best Practices to Prepare for the Future

Posted Sep 10th, 2020 in the wire, thought leadership, 2020

Effective human resources (HR) initiatives are vital for any practice to operate successfully. In order to build a productive and fulfilling employee and patient experience, practice leaders must thoroughly understand what everyone values. Dental practices need to stay on top of HR best practices so team members can focus on the most important aspect of all — providing optimal patient care.

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The Antiquated Approach: Rethinking the Role of a Broker

The Antiquated Approach: Rethinking the Role of a Broker

Posted Aug 22nd, 2020 in the wire, thought leadership, 2020

Prior to joining the dental industry, I acted as counsel to one of Canada’s largest IIROC-regulated brokerage firms – a hyper regulated space in the financial industry where regulators and business stakeholders shared one ultimate goal: the protection of investors and their investments. Regulators monitored broker activities, conflicts, and investor-facing communication, holding brokers to high ethical and professional standards, and enforcing strict disciplinary actions if their rules or st...

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Patient Safety and Dentistry: 20 years after “To Err is Human”

Patient Safety and Dentistry: 20 years after “To Err is Human”

Posted Aug 17th, 2020 in the wire, thought leadership, 2020

Dentistry is inherently risky. How many things can go wrong? A paper published in 2016 in the Journal of the American Dental Association counted 747 unique ways dental care could result in injury.

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Your Duty as an Employer to Keep Your Patients and Team Members Safe

Your Duty as an Employer to Keep Your Patients and Team Members Safe

Posted Aug 13th, 2020 in the wire, thought leadership, 2020

A common goal amongst healthcare professionals is to promote and protect the health and well-being of patients. A mindful approach must also be taken to help make your team members feel supported and safe – especially during these uncertain times.

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Caring for Your Back in Dentistry

Caring for Your Back in Dentistry

Posted Aug 4th, 2020 in the wire, thought leadership, 2020

Whether you’re a dentist, dental hygienist or assistant, you work in a fabulous profession! Dental professionals take care of people for a living, our industry is relatively recession-proof and the dental field enjoys a well-deserved prestige. While clinical practice can be very rewarding, it can also take a physical toll on our bodies with the potential to negatively affect both our professional and personal lives. That was certainly what happened to me.

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When Will I Be Happy? It’s All Relative

When Will I Be Happy? It’s All Relative

Posted Jul 31st, 2020 in the wire, thought leadership, 2020

When we’re young, we dream and imagine what life will be like when we grow up. Over time, we subconsciously edit these fantasies, adding scenes from the lives of others with the misguided thought that they will bring us joy.

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