Several years ago, I read an article published in a popular magazine by a patient who was denouncing the endodontist who had just treated them. After a quick computer search of my patients’ files, I was relieved when it was apparent that this was not my patient.
With the rise of technology in healthcare, it is more important than ever to protect your data.
Because of the special relationship that exists between a healthcare provider and a patient, dental practices must be dedicated to the well-being of their patients.
Google has taken some deep dives into what makes for a great team member and has also conducted research into the attributes of effective teams. In 2012 Google conducted a well-known study called Project Aristotle which sought to understand the characteristics of high-performing teams, and the results were surprising.
A new patient walks into your practice. They’re in their early twenties, and generally healthy. After reporting their medical history, which reveals struggles with mental health, they tell you, “I’m not happy with my smile. I want white crowns on my teeth. My grandfather recently died and left me $40,000.”
A new patient walks into your practice. They’re in their early twenties, and generally healthy. After reporting their medical history, which reveals struggles with mental health, they tell you, “I’m not happy with my smile. I want white crowns on my teeth. My grandfather recently died and left me $40,000.”
The concept of mise en place (Everything in its place), a modus operandi conceived and perfected in gourmet restaurants, could significantly improve the quality and consistency of the treatment and patient experience provided in dental offices.
It was author Eric Dickey who coined the phrase, early is on time, on time is late, and late is unacceptable. Despite our access to multiple devices with alarms and reminders, many of us still find ourselves dashing into work, uttering a breathless apology to our colleagues and patients – who notably arrived on time. Why does this continue to happen?
Dental offices are fast-paced, complex enterprises that adhere to rigorous infection prevention and control (IPAC) standards and other procedures designed to promote safety and prevent incidents. Despite the myriad regulations and controls in place, accidents inevitably happen. The question, then, is why?
Many of us want to incorporate healthier habits into our lifestyles, but the mere thought of a wellness routine is daunting. You floss, you brush, you exercise, and think to yourself, “there are only so many hours in the day!” I recently read a great article by Jamie Millar about this very topic, and I’ll summarize what I’ve learned from my research.
