Thought Leadership | The Wire

5 Common Pitfalls of Patient Privacy

Posted Apr 6th, 2021 in the wire, thought leadership, 2021

The original Hippocratic Oath, one of the oldest binding documents in history, dates back to the fourth century B.C. A 1943 translation of the Oath reads, "What I may see or hear in the course of the treatment or even outside of the treatment … I will keep to myself." Much has changed in the 2,500 years since Hippocrates swore never “to use the knife;” however, the notion that doctors owe patients an ethical duty of privacy has withstood the test of time. Modern dentists must comply with fed...

Dental Hygiene Visits and Overall Health During COVID-19

Posted Apr 5th, 2021 in the wire, thought leadership, 2021

It’s been just about a year since we all began living in our COVID-19 inspired modified reality. As industry professionals, we know the importance of regular dental hygiene appointments and we have a responsibility to ensure our patients are protecting their oral health.

World Oral Health Day: Top 5 Tips for Optimal Gum Health

Posted Mar 20th, 2021 in the wire, thought leadership, 2021

According to the Canadian Dental Association (CDA), seven out of 10 Canadians will develop gum disease at some time in their lives. Taking care of your gums is very important, not only to protect your teeth, but also because the state of your gums can impact other health conditions you may have. Gingivitis and periodontitis are two forms of gum disease, both of which are the results of bacterial infection in your gums, ligaments and bone around the teeth. While gum disease progresses slowly,...

Building a Safety Culture in Your Practice: A Worthwhile Investment

Posted Mar 17th, 2021 in the wire, thought leadership, 2021

There are many definitions for culture, including “the systems of knowledge shared by a relatively large group of people.” Safety culture within an organization comprises the values, attitudes, perceptions, competencies, and patterns of behavior that determine the commitment to—and the style and proficiency of—a health and safety program. In dentistry, as in healthcare in general, safety culture involves an unwavering commitment to the wellbeing of patients and team members.

Finding Your Breath in a Busy World

Posted Mar 1st, 2021 in the wire, thought leadership, 2021

You’re half an hour behind and you have three hygiene checks to perform. Mrs. Brown’s implant crown popped off while an assistant was taking an impression, not to mention the servers are down and the receptionists are panicking.

Top Tips for Email Security

Posted Feb 8th, 2021 in the wire, thought leadership, 2021

As the digital world continues to evolve, so, too, do online scams. In recent years, phishing email scams have become increasingly prevalent and sophisticated. The following tips will help you combat security threats and keep your practice’s data safe.

The Power of Punctuality: Overcoming Chronic Tardiness

Posted Feb 1st, 2021 in the wire, thought leadership, 2021

It was author Eric Dickey who coined the phrase, early is on time, on time is late, and late is unacceptable. Despite our access to multiple devices with alarms and reminders, many of us still find ourselves dashing into work, uttering a breathless apology to our colleagues and patients – who notably arrived on time. Why does this continue to happen?

Best Practices for Retaining Your Patients of Record

Posted Jan 11th, 2021 in the wire, thought leadership, 2021

An industry best-practice is to book your patients for their next dental appointment before they leave your clinic. Ideally, this is done through the dental hygienist in the operatory. This practice ensures that your patients are kept on track to receive optimal patient care. Establishing a culture of prioritizing pre-appointments can be achieved by reviewing pre-appointment numbers with all practice team members and holding staff accountable for pre-booking their patients.

Key Hiring Tips for the New Year

Posted Jan 5th, 2021 in the wire, thought leadership

The start of a new year is an opportune time to assess your resources as you begin to execute your goals – one such resource being your pool of talent. The below are useful tips to keep in mind as you set out to add top performers to your roster in the year ahead.

Understanding Procedure Codes: A Practical Look at Risks and Ethics

Posted Dec 14th, 2020 in the wire, thought leadership, 2020

Proper procedure coding within your practice is important on many levels, from ensuring accurate payment for dentists to creating a valid record of patient care. Failing to use appropriate procedure codes can lead to all kinds of mischief for dentists as well as poor outcomes for patients. Indeed, accurate procedure coding is a legal requirement with serious consequences for those who fail to abide by the regulations. The following are examples of misconduct that can result from the intentio...

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