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Displaying posts in thought leadership

Great Expectations: Navigating Warranties and Guarantees in Dentistry

Posted Jun 17th, 2021 in 2021, the wire, thought leadership

Every dentist aims to please by providing their patients with optimal treatment outcomes. This dedication to success can sometimes lead a dentist to offer patients a guarantee (a promise of a satisfactory outcome) or a warranty (a time-limited agreement to replace, repair or refund a defect in material or workmanship). Other dentists may feel obligated to offer a guarantee or warranty when practicing in a competitive market or in response to a patient’s request. Whatever the reason, it is es...

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Cavities: Can You Stomach It?

Cavities: Can You Stomach It?

Posted Jun 14th, 2021 in 2021, the wire, thought leadership

According to the World Health Organization’s March 25th, 2020 report on oral health, dental caries remains the number one dental issue globally to this day. While we are seeing a decrease in dental caries in both fluoridated and non-fluoridated communities in Canada, there is still much work to be done.

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Staying the Course: Tips for Remaining Vigilant in an Ever-Evolving Pandemic

Staying the Course: Tips for Remaining Vigilant in an Ever-Evolving Pandemic

Posted Jun 7th, 2021 in 2021, the wire, thought leadership

A year-and-a-half into this ever-evolving pandemic and we find ourselves in the grip of a third wave. The pandemic has caused a significant change in all of our lives. The only constant we’ve had is the constant of the unknown. The virus has proved to be relentless and efforts to contain the spread require a consistent effort to follow regulatory and public health guidelines.

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Time to Say Goodbye: Best Practices for Dismissing a Patient from Your Dental Practice

Time to Say Goodbye: Best Practices for Dismissing a Patient from Your Dental Practice

Posted May 24th, 2021 in 2021, the wire, thought leadership

The dentist-patient relationship is the core of dentistry. Just like in any relationship, there inevitably will be a negative experience, and nearly all dentists will need to dismiss a patient at some point in their careers. Dismissals can be upsetting for patients and stressful for dentists. Regardless of whether you have conducted a patient dismissal previously, it is always good to review and possibly revise your dismissal procedure to ensure you follow the best practices for terminating ...

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Name It to Tame It: Labelling Emotions to Reduce Stress & Anxiety

Name It to Tame It: Labelling Emotions to Reduce Stress & Anxiety

Posted May 3rd, 2021 in the wire, thought leadership, 2021

Dr. Dan Siegel coined the phrase, name it to tame it. Psychologist David Rock states, “when you experience significant internal tension and anxiety, you can reduce stress by up to 50% by simply noticing and naming your state.” Abblett further explains, if we can see the emotion, we do not have to be the emotion. Noticing and naming our emotions helps create some distance between the emotion and the intense feelings that accompany it.

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5 Common Pitfalls of Patient Privacy

5 Common Pitfalls of Patient Privacy

Posted Apr 6th, 2021 in the wire, thought leadership, 2021

The original Hippocratic Oath, one of the oldest binding documents in history, dates back to the fourth century B.C. A 1943 translation of the Oath reads, "What I may see or hear in the course of the treatment or even outside of the treatment … I will keep to myself." Much has changed in the 2,500 years since Hippocrates swore never “to use the knife;” however, the notion that doctors owe patients an ethical duty of privacy has withstood the test of time. Modern dentists must comply with fed...

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Dental Hygiene Visits and Overall Health During COVID-19

Dental Hygiene Visits and Overall Health During COVID-19

Posted Apr 5th, 2021 in the wire, thought leadership, 2021

It’s been just about a year since we all began living in our COVID-19 inspired modified reality. As industry professionals, we know the importance of regular dental hygiene appointments and we have a responsibility to ensure our patients are protecting their oral health.

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World Oral Health Day: Top 5 Tips for Optimal Gum Health

Posted Mar 20th, 2021 in the wire, thought leadership, 2021

According to the Canadian Dental Association (CDA), seven out of 10 Canadians will develop gum disease at some time in their lives. Taking care of your gums is very important, not only to protect your teeth, but also because the state of your gums can impact other health conditions you may have. Gingivitis and periodontitis are two forms of gum disease, both of which are the results of bacterial infection in your gums, ligaments and bone around the teeth. While gum disease progresses slowly,...

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Building a Safety Culture in Your Practice: A Worthwhile Investment

Building a Safety Culture in Your Practice: A Worthwhile Investment

Posted Mar 17th, 2021 in the wire, thought leadership, 2021

There are many definitions for culture, including “the systems of knowledge shared by a relatively large group of people.” Safety culture within an organization comprises the values, attitudes, perceptions, competencies, and patterns of behavior that determine the commitment to—and the style and proficiency of—a health and safety program. In dentistry, as in healthcare in general, safety culture involves an unwavering commitment to the wellbeing of patients and team members.

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Finding Your Breath in a Busy World

Finding Your Breath in a Busy World

Posted Mar 1st, 2021 in the wire, thought leadership, 2021

You’re half an hour behind and you have three hygiene checks to perform. Mrs. Brown’s implant crown popped off while an assistant was taking an impression, not to mention the servers are down and the receptionists are panicking.

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