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Best Practices for Retaining Your Patients of Record

Best Practices for Retaining Your Patients of Record

Posted Jan 11th, 2021 in the wire, thought leadership, 2021

An industry best-practice is to book your patients for their next dental appointment before they leave your clinic. Ideally, this is done through the dental hygienist in the operatory. This practice ensures that your patients are kept on track to receive optimal patient care. Establishing a culture of prioritizing pre-appointments can be achieved by reviewing pre-appointment numbers with all practice team members and holding staff accountable for pre-booking their patients.

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Key Hiring Tips for the New Year

Posted Jan 5th, 2021 in the wire, thought leadership

The start of a new year is an opportune time to assess your resources as you begin to execute your goals – one such resource being your pool of talent. The below are useful tips to keep in mind as you set out to add top performers to your roster in the year ahead.

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Understanding Procedure Codes: A Practical Look at Risks and Ethics

Posted Dec 14th, 2020 in the wire, thought leadership, 2020

Proper procedure coding within your practice is important on many levels, from ensuring accurate payment for dentists to creating a valid record of patient care. Failing to use appropriate procedure codes can lead to all kinds of mischief for dentists as well as poor outcomes for patients. Indeed, accurate procedure coding is a legal requirement with serious consequences for those who fail to abide by the regulations. The following are examples of misconduct that can result from the intentio...

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New Year, New You: Filling Your Resilience Toolbox for a Stronger Self

Posted Dec 7th, 2020 in the wire, thought leadership, 2020

2020 brought tremendous change, hardship, and loss for a great many of us. We were catapulted out of our comfort zones as we had to adjust to the new normal. With a new year around the corner, we have a unique opportunity to recognize how unprepared we may have been to handle an abrupt change to our daily routines, not to mention a bubbling level of sustained anxiety. Let’s discuss how we can learn from our current situation and fill our toolboxes with instruments of resilience that can guid...

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Implementing the 2018 Classification of Periodontal and Peri-implant Diseases into Your Practice

Posted Dec 4th, 2020 in the wire, thought leadership, 2020

By now you would have seen or heard of the new classification of periodontal and peri-implant diseases, which replaced the previous (1999) classification system and addressed most of its limitations. Research indicates that 80% of North American adults have some form of periodontal disease, while evidence also indicates that there is a link between oral and systemic health.

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The Importance of Practicing Self-Care During Uncertain Times

The Importance of Practicing Self-Care During Uncertain Times

Posted Nov 16th, 2020 in the wire, thought leadership, 2020

2020 has been a year of tremendous social and economic hardship across the world. Living amidst a global pandemic has forced us to rethink many aspects of our lives. This time of uncertainty has undoubtedly tested our emotional strength and well-being. That said, it has also presented a unique opportunity for us all to realign, refocus, and reevaluate what it is that we really want and need when it comes to self-care.

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Driving Patient Growth Through Your Digital Footprint

Driving Patient Growth Through Your Digital Footprint

Posted Nov 3rd, 2020 in the wire, thought leadership, 2020

With the rise of the digital savvy consumer and an increase in a younger patient demographic, the digital landscape plays a key factor in driving growth for your practice. Whether a potential patient has received a referral or heard of you through word of mouth, most patients will go online to ensure you are credible.

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Dentistry in a Time of Covid: What to Expect in the “New Normal”

Dentistry in a Time of Covid: What to Expect in the “New Normal”

Posted Oct 26th, 2020 in the wire, thought leadership, 2020

Dentistry has faced more challenges in the last six months than in any similar span of time in history. A torrent of information about COVID-19 has overwhelmed not only practice teams, but all of society. Patients and dental team members alike have concerns about the safety of providing and receiving oral health care. Variations in infection prevention and control (IPAC) standards between the provincial regulatory bodies and public health authorities have sown further confusion. Every day, n...

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2020 National Infection Control Week: Look How Far We’ve Come

2020 National Infection Control Week: Look How Far We’ve Come

Posted Oct 19th, 2020 in the wire, thought leadership, 2020

In celebration of National Infection Control Week, I’d like to take this opportunity to reflect on just how far the world of dentistry has come in protecting the health and safety of our patients and team members.

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World Mental Health Day: Understanding Our Impact on the Wellbeing of Our Patients

World Mental Health Day: Understanding Our Impact on the Wellbeing of Our Patients

Posted Oct 10th, 2020 in the wire, thought leadership, 2020

Today is World Mental Health Day and, under normal circumstances, this would just be another Saturday for most. According to the Canadian Mental Health Association, every year, 1 in 5 people will experience a mental health problem or illness. New research will undoubtedly reveal those numbers have grown exponentially given our current environment.

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